stskv (OP)
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May 07, 2020, 06:19:01 PM |
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My username and pw seem to be correct but its not accepting any 6 digit google authenticator code.
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OmegaStarScream
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May 07, 2020, 06:26:58 PM |
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I can login to my account just fine, so the problem might be coming from your Google authenticator app.
Have you tried to sync the app? If not, you can do that by going to Settings > Time correction for code > Sync now.
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Sanugarid
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May 07, 2020, 06:37:10 PM |
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It works to me man, nothings wrong with binance or any maintenance system update that is happening right now.
Did you check if your capslock was on? or have you tried typing it slowly, that it appears on the screen one by one?
I don't have any problem in logging in with my Binance account since I am using my phone number as log in authenticator, you should have done that as an alternative in instances like this or you can just simply change the password coz you got your email right?
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Jack_Sin
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May 07, 2020, 07:30:45 PM |
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My username and pw seem to be correct but its not accepting any 6 digit google authenticator code.
Have you made sure there are no email and pw errors that have been input, if pw is correct just enter the code in Google Authenticator and if you lose access to Google Authenticator then follow these instructions https://www.binance.com/en/reset2fa/google
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batang_bitcoin
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May 07, 2020, 07:33:57 PM |
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My username and pw seem to be correct but its not accepting any 6 digit google authenticator code.
Have you made sure there are no email and pw errors that have been input, if pw is correct just enter the code in Google Authenticator and if you lose access to Google Authenticator then follow these instructions https://www.binance.com/en/reset2fa/googleThere's no error for his login details as said. The 2FA where the problem lies. @OP, I know this is just a small mistake but does your google authenticator has other apps registered? because I have this mistake many times that I've looked wrongly to the code and input it (made me worried) which should be for the other registered app on the authenticator.
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Rent this sig space so that BTC goes to $100k.
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4Y078
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May 07, 2020, 07:39:33 PM |
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It happens to me many times. For me restarting my phone and changing the time zone works
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stomachgrowls
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May 07, 2020, 11:58:41 PM |
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I dont have any problems on logging in into my Binance account and 2fa works perfectly. The 2FA where the problem lies. @OP, I know this is just a small mistake but does your google authenticator has other apps registered? because I have this mistake many times that I've looked wrongly to the code and input it (made me worried) which should be for the other registered app on the authenticator.
This is why its important to rename so that you would able to recognize which one. ![Grin](https://bitcointalk.org/Smileys/default/grin.gif) Have you tried to sync the app? If not, you can do that by going to Settings > Time correction for code > Sync now.
This one works and op should try it out.
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TheUltraElite
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So anyway, I applied as a merit source :)
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May 08, 2020, 06:16:14 AM |
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My username and pw seem to be correct but its not accepting any 6 digit google authenticator code.
Time correct on the authenticator app should fix this problem. Make sure your login credentials are correct as well. If it still does not work contact their support and explain the problem. Hope it gets fixed and let us know in the replies about future details and how it got fixed because someone else might run into a similar problem. It happens to me many times. For me restarting my phone and changing the time zone works
Changing time zones is a bit far-fetched. Have you tried time correction?
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batang_bitcoin
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May 08, 2020, 04:03:12 PM |
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The 2FA where the problem lies. @OP, I know this is just a small mistake but does your google authenticator has other apps registered? because I have this mistake many times that I've looked wrongly to the code and input it (made me worried) which should be for the other registered app on the authenticator.
This is why its important to rename so that you would able to recognize which one. ![Grin](https://bitcointalk.org/Smileys/default/grin.gif) Yes, I did it already and probably my experience can help for problems like this to others that sometimes don't notice this very small detail for their authenticators. @stskv, what happened to your account now, update?
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Rent this sig space so that BTC goes to $100k.
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4Y078
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May 08, 2020, 04:43:55 PM |
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Changing time zones is a bit far-fetched. Have you tried time correction? change the time back and fort.
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CryptopreneurBrainboss
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May 08, 2020, 05:14:48 PM |
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Abandoned two of my Binance account due to this same issue, luckily on this two occasion I had no fund in any of them (as I only deposit funds when I'm about trading with the platform) probably just some few cent were lost on the second occasion. I think it has to do with how long your account has been inactive, you'll begin to experience this issue because that's how mine happened on the two different occasion. Tried all the recommendation above but it didn't work, still don't understand why. I even wrote to their support but their solution was just too time wasting for me as I needed an urgent trade executed.
OP if you have tired all the suggestion above and it still didn't work and also the account isn't that valuable to you, just create a new account. And try to be active by logging in frequently, atleast that's what I have been doing and haven't experience similar issue on my account. If you do get a solution, just mention @(my username), so I'll be informed too. Thanks
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noormcs5
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May 09, 2020, 12:42:45 PM |
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Abandoned two of my Binance account due to this same issue, luckily on this two occasion I had no fund in any of them (as I only deposit funds when I'm about trading with the platform) probably just some few cent were lost on the second occasion. I think it has to do with how long your account has been inactive, you'll begin to experience this issue because that's how mine happened on the two different occasion. Tried all the recommendation above but it didn't work, still don't understand why. I even wrote to their support but their solution was just too time wasting for me as I needed an urgent trade executed.
OP if you have tired all the suggestion above and it still didn't work and also the account isn't that valuable to you, just create a new account. And try to be active by logging in frequently, atleast that's what I have been doing and haven't experience similar issue on my account. If you do get a solution, just mention @(my username), so I'll be informed too. Thanks
So if we do not login our binance account they will make it inactive ? This is strange because we have funds on the exchanges and how come they seize our account and take control of our funds. If binance does this then what is the difference between binance or any other shitty exchange ?
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BitcoinsGreat
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May 09, 2020, 01:15:58 PM |
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My username and pw seem to be correct but its not accepting any 6 digit google authenticator code.
I just login my binance account and it is working fine. Even my google 2fa is also working perfectly. Did you save your backup codes for google authentication ? Try to use them to login the account.
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CryptopreneurBrainboss
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May 09, 2020, 03:47:51 PM |
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So if we do not login our binance account they will make it inactive ? This is strange because we have funds on the exchanges and how come they seize our account and take control of our funds. If binance does this then what is the difference between binance or any other shitty exchange ?
Just to be clear, I was only narrating my experience and the only reason I didn't confirm what you just said to be true is because I didn't investigate further as (in the first case, I had no fund in the account while the second account only had few cents). On both occasion, my account have been inactive for a very long period of time and only returned to the exchange to offload some alts I have earlier bought. My other site 2FA were working properly but only that of Binance was been rejected. Support give me solution but I think, it did required some personal information like my face or something that I didn't want to share and also I needed to access my account urgently on both occasion to sell coins I have early bought and sent out of the exchange to store in my personal wallet.
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adjed
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May 11, 2020, 07:57:01 PM |
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My username and pw seem to be correct but its not accepting any 6 digit google authenticator code.
It's ok and fine my account even few hours ago i login my account. Maybe this your authenticator aps problem like time out you have try. So didn't upset you can try again after restart your phone and internet connection access. Otherwas if you're in same trouble again then go process support i hope this problem will be solved simply.
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