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Author Topic: Bitcoin not arrived / Ledger S / Electrum / Help me.  (Read 337 times)
ElectrumHELP (OP)
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May 15, 2020, 05:24:16 PM
 #1

Hello everyone,

i have a Problem regarding my Transaction.

I have send 0.39 BTC from my electrum wallet to a Friends wallet who has a ledger nano s.
This is the TXID: https://blockstream.info/tx/2b649c7be09b2d53ea9245bf7f8051ed2f721d41045c6b9fce98020aef4ce75c
Unfortunately the Transaction is not on this wallet, but on the blockexplorer ist completely confirmed.

We already tried to restore his wallet on electrum with the seed to take a look if the bitoins are there, but they Arent.


Can someone please help me?

Thanks a lot
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Rath_
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May 15, 2020, 05:28:07 PM
 #2

Can you see if Ledger generates exactly the same receiving address as the one you sent the coins to? When I opened Ledger Live, some of my transactions were listed as unconfirmed even though they were confirmed a long time ago. In Ledger Live, open settings, go to 'Help' tab and try to clear cache. It forces your client to resynchronize with the network. It worked for me and now I can see my transactions as confirmed.
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May 15, 2020, 05:35:33 PM
 #3

Unfortunately the Transaction is not on this wallet, but on the blockexplorer ist completely confirmed.

The transaction indeed is confirmed.

Is bc1qj50q40uugqq23pz2nxgey3u2f0lphy3ls4x567 the address your friend gave you ?


We already tried to restore his wallet on electrum with the seed to take a look if the bitoins are there, but they Arent.

What kind of addresses did you see in electrum? Did they all start with bc1.. ?
If so, it seems that he  did not receive the coins. But if all addresses start with 1.. or 3.., they might still belong to his wallet / seed.

P.s. after this is resolved, tell your friend to generate a new seed on the nano s and move all coins to it.
Importing the seed into a software wallet defeats the purpose of having a hardware wallet. This seed should be regarded as compromised now.

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May 15, 2020, 05:36:26 PM
Last edit: May 17, 2020, 05:16:16 AM by mprep
 #4

Can you see if Ledger generates exactly the same receiving address as the one you sent the coins to? When I opened Ledger Live, some of my transactions were listed as unconfirmed even though they were confirmed a long time ago. In Ledger Live, open settings, go to 'Help' tab and try to clear cache. It forces your client to resynchronize. It worked for me and now I can see my transactions as confirmed.

Thanks for fast Reply!

No, i cant see the exactly recieve Adress, because the Transaction is not showing in ledger, also not on the restored wallet with seed on electrum.
The Transaction is not in ledger, not unconfirmed / confirmed, like a ghost Transaction, Nothing.

Let me explain, Maybe you know if this is possible:

My Friend Maybe forgot to confirm the recieving adress on the ledger nano s. I mean: If the forgot to confirm the recieving adress with doubleclick at the end, can this be the reason that he dont get the coins to this adress? He just told me this Wallet and i send the coins there.

Is it possible when i send the Money to his "Unconfirmed" wallet that is lost forever, also when its confirmed in the network?

I hope you know what i mean.

Clearing the Cache doesnt help Sad, it dont Looks up.



Unfortunately the Transaction is not on this wallet, but on the blockexplorer ist completely confirmed.

The transaction indeed is confirmed.

Is bc1qj50q40uugqq23pz2nxgey3u2f0lphy3ls4x567 the address your friend gave you ?


We already tried to restore his wallet on electrum with the seed to take a look if the bitoins are there, but they Arent.

What kind of addresses did you see in electrum? Did they all start with bc1.. ?
If so, it seems that he  did not receive the coins. But if all addresses start with 1.. or 3.., they might still belong to his wallet / seed.

P.s. after this is resolved, tell your friend to generate a new seed on the nano s and move all coins to it.
Importing the seed into a software wallet defeats the purpose of having a hardware wallet. This seed should be regarded as compromised now.
#

Hello thanks for help and fast Reply. Crazy Situation for me now.


Yes, bc1qj50q40uugqq23pz2nxgey3u2f0lphy3ls4x567 is the adress he gave me.

I restored 3 wallets in electrum.

1.) Is empty
2.) Starts with 3, but also Empty
3.) Starts all bc1, that is his actual wallet which was in ledger also, there he generated this adress with bc1.

The first Transaction is not there, i dont know why. Do you think its on the way?
He generated a second adress there i sended small amount, that was instantly there, unconfirmed, after 2 minutes confirmed.
I am afraid that he dont confirmed the Adresse, before gave me (for the first one) and now the coins are lost. I dont know if this is possible.
The second Transaction i did, i am at his house now.


[moderator's note: consecutive posts merged]
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May 15, 2020, 05:59:05 PM
 #5

The second Transaction i did, i am at his house now.

Is this transaction the one you are talking about? It is fairly small, but it was sent to exactly the same address as the 0.39 BTC transaction so if it was sent by you, there is no reason why the first transaction shouldn't appear in the wallet.
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May 15, 2020, 06:04:53 PM
 #6

The second Transaction i did, i am at his house now.

Is this transaction the one you are talking about? It is fairly small, but it was sent to exactly the same address as the 0.39 BTC transaction so if it was sent by you, there is no reason why the first transaction shouldn't appear in the wallet.

Yes, im Talking About this Transaction! This was the second one. This one is confirmed already.
Yes, that is was i dont understand - this is the same wallet / adress.
The first Transaction is not showing up! I am sitting here with my and his Notebook and i can see there, that the Transaction is not there.
I am so confused.

Do you have any idea what happened or what can i do / check?

Thanks a lot!
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May 15, 2020, 06:09:08 PM
 #7

Do you have any idea what happened or what can i do / check?

I have no idea why both Ledger Live and Electrum don't show the first transaction. It could be some kind of connectivity issue. Try relaunching Electrum a few times or manually changing the server (click on the green dot in the bottom-right corner, go to 'Server' tab, untick "Select server automatically", right-click on any server on the list and select "Use as server"). Can you see the second transaction on Ledger Live?
ElectrumHELP (OP)
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May 15, 2020, 06:41:31 PM
 #8

Do you have any idea what happened or what can i do / check?

I have no idea why both Ledger Live and Electrum don't show the first transaction. It could be some kind of connectivity issue. Try relaunching Electrum a few times or manually changing the server (click on the green dot in the bottom-right corner, go to 'Server' tab, untick "Select server automatically", right-click on any server on the list and select "Use as server"). Can you see the second transaction on Ledger Live?

This is so strange! I send a 3 Transcation to the same wallet and it doesnt arrive also. Maybe the Network got to much traffic?
I dont know the Transaction on electrum and ledger.
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May 15, 2020, 08:31:02 PM
Last edit: May 15, 2020, 08:42:24 PM by khaled0111
 #9

Network traffic isn't the problem here as the three transactions were confirmed already and your Electrum seems to be synchronized as it shows the last transaction as confirmed!

Try to send the total balance (0.39167BTC minus fees) to another address you own and see whether it gets broadcasted or it returns the "insufficient funds" error message.
Alternatively, you can export "bc1qj50q40uugqq23pz2nxgey3u2f0lphy3ls4x567" private key and import it into a new wallet and see what happens.

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ElectrumHELP (OP)
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May 15, 2020, 08:56:20 PM
 #10

Network traffic isn't the problem here as the three transactions were confirmed already and your Electrum seems to be synchronized as it shows the last transaction as confirmed!

Try to send the total balance (0.39167BTC minus fees) to another address you own and see whether it gets broadcasted or it returns the "insufficient funds" error message.
Alternatively, you can export "bc1qj50q40uugqq23pz2nxgey3u2f0lphy3ls4x567" private key and import it into a new wallet and see what happens.

Thanks for helping!

Ok, i understand. I am afraid to send 0.39167BTC again. I dont want to loose the next amount. I could send this, because i have the funds on my wallet at the Moment. What is the idea of this Mister?

I will Export the private key to another wallet and will check again. Thanks.



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May 15, 2020, 09:20:04 PM
 #11

Try to send the total balance (0.39167BTC minus fees) to another address you own and see whether it gets broadcasted or it returns the "insufficient funds" error message.

He won't be able to spend all of these coins. Electrum will be missing information about UTXOs which are needed to sign a transaction.

@OP It seems to be a problem on your side. I have tried to create a watch-only wallet in Electrum with your address and I can see all transactions. Try using a VPN. Also, you should be careful when moving your private key around. Do not import it to any random wallet.
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May 15, 2020, 09:25:55 PM
 #12

Ok, i understand. I am afraid to send 0.39167BTC again. I dont want to loose the next amount. I could send this, because i have the funds on my wallet at the Moment. What is the idea of this Mister?
you have to send the coins from "bc1qj50q40uugqq23pz2nxgey3u2f0lphy3ls4x567" not from your main wallet. If you own the receiving address (the one you are going to send coins too) then there is nothing to be afraid of  Smiley

Quote
I will Export the private key to another wallet and will check again. Thanks.
please do it then report back.

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May 16, 2020, 03:05:27 AM
 #13

This is so strange! I send a 3 Transcation to the same wallet and it doesnt arrive also. -snip-
When you said wallet, did you mean the same address or another address from the same wallet?
Because sending to the same address which didn't went though is a pointless test.

-snip- bc1qj50q40uugqq23pz2nxgey3u2f0lphy3ls4x567 is the adress he gave me.
Do you have a log of your conversation where this address is written?
If so, confirm all of the characters if they are the completely the same.

Quote from: ElectrumHELP
I cant see the exactly recieve Adress, because the Transaction is not showing in ledger, also not on the restored wallet with seed on electrum.
The Transaction is not in ledger, not unconfirmed / confirmed, like a ghost Transaction, Nothing.
Quote from: ElectrumHELP
I am afraid that he dont confirmed the Adresse, before gave me (for the first one) and now the coins are lost. I dont know if this is possible.
Perhaps you or your friend has been infected with a clipboard hijacking virus.
If the log from my question above isn't the same as that address, I'm afraid that you're the one who's infected.
If it's the same, then your friend is the one who might be infected, try to confirm it by telling him to copy-paste random addresses.

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May 16, 2020, 08:38:48 AM
 #14

No, i cant see the exactly recieve Adress, because the Transaction is not showing in ledger, also not on the restored wallet with seed on electrum.

I believe that the address might actually not belong to the wallet of your friend.
Since you already imported the seed from the hardware wallet into electrum, try the following (within the wallet file where all addresses start with bc1..:

  • Go to the Menu: View -> Show Console
  • Go to the Console Tab
  • Enter this: ismine("bc1qj50q40uugqq23pz2nxgey3u2f0lphy3ls4x567")

If it returns false, it seems that this address indeed does not belong to your friends wallet.
The most probably scenario here is that either you or your friend is infected with some kind of malware.
Another option would be that he is trying to steal some coins from you by giving you a different address.

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May 16, 2020, 09:52:39 AM
 #15


Highly unlikely, because:

  • OP's friend is using ledger's software (no weird derivation paths)
  • They imported the seed into electrum using all 3 standard derivation paths
  • The address originally was retrieved from ledgers software (so no weird index outside of electrums gap limit)

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May 16, 2020, 10:33:50 AM
 #16

what version of electrum are you using?
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May 17, 2020, 08:29:05 AM
Last edit: November 15, 2023, 01:21:24 AM by HCP
 #17

In your friend's Ledger Live, when he clicks on "Receive" (to get a receiving address)... Which of the following 3 options is the "Account to Credit" listed as? Huh:

- Bitcoin 1
- Bitcoin 1 (legacy)
- Bitcoin 1 (native segwit)



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ElectrumHELP (OP)
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May 18, 2020, 11:36:24 AM
Last edit: May 18, 2020, 11:53:29 AM by ElectrumHELP
 #18

Hello everyone,

thanks for your help. Im talking for my friend here, i try to find the coins for him. No Hijacking, not Scam, he dont want to steel coins from me.


I want to answer all your questions and want to try all your tipps, but today / now i wanted to add my standart wallet with my seed (BIP 39 Seed Option in Electrum) again. This is native segwit (p2wpkh) on m/84'/0'/0' path. Now there there are NO transactions anymore in overview now, lol.

1.) I have added standart wallet with my seed (BIP 39 Seed Option in Electrum).
This is legacy (p2pkh) on m/44'/0'/0' path.
There are no transaction in overview.

2.) I have added standart wallet with my seed (BIP 39 Seed Option in Electrum).
This is p2sh-segwit (p2wpkh-p2sh) on m/49'/0'/0' path.
There are no transaction in overview.

3.) I have added standart wallet with my seed (BIP 39 Seed Option in Electrum).
This is native segwit (p2wpkh) on m/84'/0'/0' path.
There are no transaction in overview.

On friday i could see all the transaction, i think i have a problem with the derivation path, but i am not sure.

Does anyone know how i can fix this problem first, then i can go on with your tipps.
Rath_
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May 18, 2020, 12:12:32 PM
 #19

-snip

Keep in mind that before modifying the derivation path, you need to select the type of address (in your case native segwit p2wpkh). You can try modifying the last number of the derivation path to see if you have used a different account by an accident. So, after selecting the correct type of address, try m/84'/0'/0', m/84'/0'/1', m/84'/0'/2', m/84'/0'/3' .

On friday i could see all the transaction, i think i have a problem with the derivation path, but i am not sure.

Still, it sounds like a synchronization problem to me. Can you see a green dot in the bottom-right corner of Electrum?
ElectrumHELP (OP)
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May 18, 2020, 01:43:44 PM
 #20

khaled0111

Hello. Can you please tell me where i can export my privat keys for testing? Which other wallet do you recommend? Thanks!


nc50lc


„When you said wallet, did you mean the same address or another address from the same wallet?
Because sending to the same address which didn't went though is a pointless test.“

Let me explain please:

First Transaction was this one [My friend did not recieve this one].
https://blockstream.info/tx/2b649c7be09b2d53ea9245bf7f8051ed2f721d41045c6b9fce98020aef4ce75c
Adress: bc1qj50q40uugqq23pz2nxgey3u2f0lphy3ls4x567

Second Transaction was this one [My friend did not recieve this one].
https://blockstream.info/tx/5356b5595824ef9b58b8b806290281acec577b22b169511254f014de3aa3cef9
Adress: bc1qj50q40uugqq23pz2nxgey3u2f0lphy3ls4x567

Third Transaction was this one [My friend recieved].
https://blockstream.info/tx/14210edd41e629264106f90470a1cff9fd870c391fa4094a93a4fba7e11f2d53
Adress: bc1qefs2d4ck8mw68l24r9w7y2nwy7t3nkt43fw5pg

Fourth Transaction was this this one: [My friend did not recieve this one].
https://blockstream.info/tx/b655633c8d3f7f67be843dfa067a536c9ff61dcfaefff13b44893b479156291f
Adress: bc1qj50q40uugqq23pz2nxgey3u2f0lphy3ls4x567

For me it looks now like he is / was not the owner of the adress.
What you think?


--

Do you have a log of your conversation where this address is written?
If so, confirm all of the characters if they are the completely the same.


Yes, i have the log and screenshot. My friend gave me this adress, its 100% correct.

bob123

I believe that the address might actually not belong to the wallet of your friend.
Since you already imported the seed from the hardware wallet into electrum, try the following (within the wallet file where all addresses start with bc1..:
•   Go to the Menu: View -> Show Console
•   Go to the Console Tab
•   Enter this: ismine("bc1qj50q40uugqq23pz2nxgey3u2f0lphy3ls4x567")

If it returns false, it seems that this address indeed does not belong to your friends wallet.
The most probably scenario here is that either you or your friend is infected with some kind of malware.
Another option would be that he is trying to steal some coins from you by giving you a different address.

I tested this, consale gave this output:

 >>
You are connected to an ElectrumX 1.14.0 server.
>> ismine("bc1qj50q40uugqq23pz2nxgey3u2f0lphy3ls4x567")
false
>>


He dont want to steal something from me, also no one ist infected.


Abdussamad

Electrum 3.3.8

HCP
Bitcoin 1 (native segwit)

BitCryptex
This was my error today, i forgot to enter one word from the seed, now i can see the transaction from the paste, but not the one where are missing, ,the one which i sendet to: bc1qj50q40uugqq23pz2nxgey3u2f0lphy3ls4x567 (0.39 BTC)

I can see the other transactions on the watch only wallet, so i guess 99,9% he was / is not the owner of this adress. Thats my only explanation at the moment. I think he logged into ledger, clicked on „revieve“, then he put unlocked the ledger, copied the adress BUT dont confirmed it on the ledger in the last step, so the adress was not confirmed for him. Do you know what i mean? I have no other ideas now. I tried everything you told me.

Anyone has another Idea with this new infos from me?
Can my explanation be right (not the owner, because ledger not confirmed)?

Thank you all,
have a nice day
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