Hello there, fellows.
Let's talk.I'd like to caution you about depositing at BTC.SX. Those guys are located at Mt.Gox building, as far as I know, you can also find tracks of Mt. Gox fluence at their site(About/Media and Press):
History
Btc.sx was founded by Joe Lee, a Bitcoin enthusiast whos parallel interest in finance and technology took him on a journey ending up in MtGox's Tokyo offices. They took their BTC rates from Mt. Gox as well. When the Gox was just about to crush their trades appeared disabled plenty of time coz they had no liquidity so I withdrawed all. After first 24h of waiting I started to email their support. Lots of comlains started to appear at their facebook page(so as mine), like "where is my money", "why noone answers emails", "why did my profitable order has been closed by itself", "I didn't get my withdraw" and so on. They've muted few most active guys including me. After few days I recieved an email about "investigation" going around. Of course, none of my questions about what kind of investigation have been answered. Than I've got:
Your accounts have been suspended by our staff because of activities we have detected in your placed trades that have been classified as exploitation. Thank you for your patience while we investigate these further.
Until we have resolved all account activities across each of your logins, all bitcoin in each account including withdrawals will be placed on hold.7 days of waiting, no explanations, no answers, total ignore(I kept emailing them pretty intensive). After I've got(27 feb):
We have highlighted 72 trades that you made with an 'Order Stop' beyond the recommended sizes. As a result, you posted a loss on certain positions beyond the collateral posted in the initial deposit. These losses have been totalled as highlighted and deducted from pending withdrawals.They didn't even have Order Stop(stop loss) at December.
Recommended size? I've seen the only size I could consider as recommended. At their FAQ. At Trading Examples. It is 1000 points.
When does recommended(when there is even no recommended) become obligative and what gives them right to steal money like that? Piece of crap excuse, if you ask me.
Though, their FAQ clearly says:
It is important to remember that
losses can also be multiplied however losses will never exceed your deposit.(Deposit is the sum dedicated from Balance to open trade. Balance can be withdrawed, it's totally yours)
And they've taken my WITHDRAWED money without any doubt. Kept them for so long with no explanations and stolen it right away.
And 0.6 BTC arrived. From 16.8 BTC sent.
16.8 sent from 5 different accounts belongs to 5 different people they've linked up together coz mostly we communicated with them from 1 mail about all the acc's(the way they answer once in a century it's useless to email them from different mails, tho we did it as well, but didn't even had 1 answer to any other mail). Sent to 1 btc-e account coz we wanted to withdraw with wire transfer in order to pay less for transfer.
Even tho I mailed them with all that explanations and parts of their own FAQ(it appears they didn't read it at all), I had no respond since 27 feb. I kept mailing
support@btc.sx,
press@btc.sx,
admin@btc.sx, I've written to all of their team members I could find at facebook. Only CTO have read my messages, but he just muted me.
founder:https://www.facebook.com/josephkwlee
CTO:https://www.facebook.com/james.turner.3532
press:https://www.facebook.com/george.samman.1
I've been emailing them from the emails they don't know with some simple unsuspicious questions(for them not to find out it's still me) but they didn't respond it either. Other people keep telling they don't answer emails. I don't know, did other people get their problems solved and how did they do it, but all I can see is other people keep telling their money is gone. Now my acc's had been deactivated, so as few other people's acc's. I know I'm not the only one. Jackmaninov, bitcointalk user said:
My guess: they lost money on trades while Gox was Goxing people, and now they're passing this loss on to "suspicious" accounts.I think the same. Their misty statements about "we don't have money or crypto at Mt. Gox, we have no losses from that" and then "yep, we did have some losses from crash but it's ok" speaks for themselves. They have been closed for quite a long time, now they've opened and updated. Before, deposit size depended on BTC price and order(trade you open) size, just like in FAQ. Now min stop loss is 20$ and when you put 200$ stop loss you got your deposit x10(money taken from balance).
I've also PM'ed Seal here on bitcointalk, I suppose he is part of their team. People around here claimed him to be
honest and
helpfull. Well, we'll see. So far I got no answer from him as well.
So I've decided to warn you, fellows. As much fellows as I can. And I will keep sharing this story till I can type letters with my fingers. I've posted story or fraudlent calls under plenty of news articles I could find(tried to select only new ones) at few news sites, including coindesk. I've got all the screenshots of withdrawals at account histories, saved FAQ and other things I suppose I might be using as proves. Share this story, fellows.
I'm not the only one ignored. Not the only one with money gone withdrawed at the end of Feb. Not the only one with acc's being deactivated.
They've decided to start clean, updated, with bitstamp btc rates now, with old accounts have been deactivated, money has been stolen to cover losses. People will bring them money for sure. Let's not make this happen. Let's highlight this. Let's make EVERY DOG KNOW
BTC.SX ARE THIEVES.check these links:
https://bitcointalk.org/index.php?topic=478952https://bitcointalk.org/index.php?topic=470281https://bitcointalk.org/index.php?topic=473478You might want to share you thought here, as well:
http://www.coindesk.com/btc-sx-resumes-trading-mt-gox-induced-freeze/http://letstalkbitcoin.com/transparency-and-technical-expertise/#.Uyur5vl_vpULet's talk.Here is link to the
original post where all discussion and updated are located.
https://bitcointalk.org/index.php?topic=524429
