Bitmain seems to be broken at the moment, but based on their reputation, I expect that they'll be back on track soon.
Spondoolies looks promising, but overpriced. I have no doubt that they'll build the machines and ship them. Even on time. The team looks professional.
My concern is that it may simply not be possible for them to lower the price enough to make it a good purchase. Good engineers are expensive! Bitmain proved that it has good engineers, but it has the advantage of manufacturing in China.
They aren't broken they are just "as usual" they always are so rushed for orders that the web site status is often lagging behind the shipment process.