Bittrex - source of funds

[malevolent]

Some companies will ask to have a skype/video conversation in lieu of asking for a selfie to ascertain the account isn't stolen (or created using someone else's dox), so asking for mugshots seems tame in comparison.

But the proof of source requests take the cake, it's a shame they have become significantly more prevalent in the past few years. My experiences with banks have been a lot more positive even in cases where I'm certain the bank didn't/couldn't have much info about higher value transactions.

[ewibit]

is this SPAM or true or hacked?

from
support@bittrexglobal.zendesk.com
(it is as reply from a ticked one have never made...)




account disabled
no trade and no withdraw possible...

[Taskford]

is this SPAM or true or hacked?

from
support@bittrexglobal.zendesk.com
(it is as reply from a ticked one have never made...)




account disabled
no trade and no withdraw possible...

Read the comments of the user since seems you have similar issue with OP,  but the verify all things about the mail receive just message their support and ask about the message you receive if it's legit coming from them and ask why your account has been disabled.

If you ask here for sure you will get an unsure answers.

[ewibit]

but


is @BittrexExchange the only official twitter account
or @BittrexGlobal too (or a fake account?)
and
is this a member of real Bittrex? Quinn @ Bittrex Global?

all in mail redirects to BittrexGlobal twitter which seems suspect...

[o_e_l_e_o]

The email certainly looks legit. The links contained also look legit, but make sure they don't actually direct you to other URLs and that there are no holograph attacks.

BittrexGlobal is an official branch of Bittrex, and the Twitter account of the same name is also an official one.

To me, this seems like a genuine request for information. If, as you say, your account has been disabled in the meantime, then it has almost certainly come from Bittrex and not spam or a hack.

If you are in any doubt, then contact them directly to confirm.

[servsec]

I received this email today. I also withdraw all my funds after it. Have too many people getting the funds frozen even they submitting the requested info. I choose not to take the risk.

[ewibit]

I received this email today. I also withdraw all my funds after it. Have too many people getting the funds frozen even they submitting the requested info. I choose not to take the risk.

have you got an email like this before?



and clicked on it?

SPAM or not?

[servsec]

Not spam. I checked that they really opened a ticket on their support system themselves requesting the source of funds information.
I use them since 2017 and first time I get such request.

[commagene]

Received same "source of funds" mail and a link to open an account at zendesk site. First I suspected it is some kind of spam or phishing but it is real. Quickly found this thread and immediately moved my funds away.

It is unbelieveable, am a long term regular user, I did KYC long time ago. I did not used their exchange very often but had coins in my account with this crappy exchange.

I was very stressed while waiting they are approving withdrawal request. It took them about 30 minutes to approve. Thanks to OP.

[Anonylz]

Bittrex are thieves. They seized my funds (luckily only dust amounts) with their stupid KYC shit. So I wouldn't be surprised if they're running a new scam now with the "source of funds" nonsense.

Yeah reason why they are gradually becoming obsolete, their unnecessary strictness has brought nothing but complete disregard on their part, in my case I lost my 2fa recovery key and I wrote to the customer support for deactivation but those guys keep giving me the run around with kyc bullshit, even after going through the process of sending selfie Pic and other requirements they still won't solve my problem, I got pissed and just let it be, don't have much in the account anyways.
Bittrex are complete pain.

[ewibit]

Bittrex are complete pain.

Can anyone confirm that this Quinn with his cynical emails is a real Bittrex employee and not an account diverted by a phishing email?

Code:

Please note, if you do not respond within 7 days your account will be disabled. 

How can you get legitimacy from him?
(also a copy of ID, selfie from all sides and copy of employment contract...)

[buwaytress]

That's a really strange email to get I'm actually really surprised to see this so late. I've been already PoF'd by one exchange in 2020, and it was quite a nightmare if I'm being honest, because their requirements were quite lengthy, with proof required for every single deposit I ever made. Good thing I kept most records myself, and was able to authenticate (signed message from Bitcoin wallet) but I think now everyone's going to have to be very careful with exchanges. Keep records, is all I can advise.

Could location have something to do with this? I know I haven't been asked yet...

[ewibit]

Could location have something to do with this? I know I haven't been asked yet...

it seems only for EU (or GB too?)
or possible emails from the Ledger Leak from BittrexGlobal
(or some fishing sites)?

“Ledger-Leak-Checker”

https://www.blocktrainer.de/ledger-leak-checker/

https://www.blocktrainer.de/ledger-leak-infos

[masulum]

Could location have something to do with this? I know I haven't been asked yet...

My Account has been disabled because they are changes their KYC rules. I have been verified since 2017, and try to reopen my account few weeks ago to see my coin there. I'm surprised because I never get any email notification ^{(I already try to search the notification maybe I missed it, but is no email about it)} about this changes. From this case, I will not recommend Bittrex to anyone. If anyone have any asset there, it will better to withdraw it ASAP, and stay away from that exchange before too late.

[buwaytress]

it seems only for EU (or GB too?)
or possible emails from the Ledger Leak from BittrexGlobal
(or some fishing sites)?

Then I should have been hit with it. Living in the EU now, and have been using Bittrex from here 90% of the time. Ledgerleaks I don't think so, OP and others received it legitimately.

My Account has been disabled because they are changes their KYC rules. I have been verified since 2017, and try to reopen my account few weeks ago to see my coin there. I'm surprised because I never get any email notification ^{(I already try to search the notification maybe I missed it, but is no email about it)} about this changes. From this case, I will not recommend Bittrex to anyone. If anyone have any asset there, it will better to withdraw it ASAP, and stay away from that exchange before too late.

I've had Proof of Funds requests, but not from Bittrex, which I'm fairly active at. Most recent transaction (bank wire) was first week of January. I barely get any news from them either, but probably because I'm not subscribed. I don't even get notifications when they disable wallets of certain crypto!

[John Titor]

Just had my fully verified account locked, wasn't watching my email for the request and now I have 6 figures held hostage by this exchange, all I can do is wait.

[ewibit]

Bittrex: Class Action Lawsuit against Bittrex

https://www.change.org/p/liechtenstein-national-police-bittrex-class-action-lawsuit-against-bittrex-dc58d71a-2baf-4d53-8a3a-0bc991279c5a?recruiter=1173471254&recruited_by_id=1f365a80-5335-11eb-b43d-1946fad17e8d&utm_source=share_petition&utm_medium=copylink&utm_campaign=petition_dashboard

[bbc.reporter]

It appears that it has begun already. I speculate that Bittrex is moving in advance and preparing itself to avoid regulatory problems. I reckon next requirement from you would be your assets information and annual income. If you do not meet a certain level of income, they might limit your account.

This might become the standard requirement for all exchanges.

[John Titor]

It appears that it has begun already. I speculate that Bittrex is moving in advance and preparing itself to avoid regulatory problems. I reckon next requirement from you would be your assets information and annual income. If you do not meet a certain level of income, they might limit your account.

This might become the standard requirement for all exchanges.

Based on the state of their support, and the fact that I was already fully kyc'd I'd say it feels more like they are getting ready to go full mt.gox than anything else.  They literally don't have a phone number listed anywhere, only support option is to open a ticket that gets ignored.

[gallianooo]

Same for me... They just disable my account, and I still have 6figures on this account...

I received the same email last month but I didn't pay any intention, and I was thinking that it was a kind of phising... Unfortunately not, they sent again an email yesterday to tell me that my account is disable as I didn't send to them the documents.

Look like very crazy. I am verified since many years on BITTREX (up to 100BTC / day withdrawal) and the most thing is that I didn't DEPOSIT anything since 2017... And they ask me this now ?!  

STUPID.