I made a Paxful account 7 months ago,but the Paxful website was kinda slow and caused my browser to crash often so I decided to delete this account.After 5 days,I decided to use Paxful,so instead of creating a brand new account,I logged into my old account.Surprisingly my old account wasn't deleted.
I had to verify my phone number,but the verification failed,because my old phone number was already in their system.
To save you from hassle, why not just consider creating a brand new account with a new number instead?
No need to wait for them to respond and you can use the service right away.
But yes, as always even at any platform, expect the delay of response to ticket query. No choice but to wait if you really want to use the number you used before.