Am I wrong or right share your opinion please

[Naamandror]

I had parlay with big amount and in my bookie I can cash out before game start, the provider of the site made mistake and admitt of that, he put me loss bet instead of void the main problem that they can't change it only manually and support tell me only if I win the rest I will get paid, but now I can't cash out In the end my last game was lost and I know my self I probably do cash out if I could beacose it's big money, I be happy to hear your opinion on that, I will not mention the site yet beacose it's fair site and the owner it's good man so for now I just want your opinion,

[coinrakeback.me]

I think if they made a mistake in a parlay bet they should have voided the bet. Manually or automatically it doesn't matter
But you made a mistake waiting untill the games is over then you start saying" IF " probably if the last game won you wouldn't have asked for a void.

[Naamandror]

I didn't wait to end of the game they just say it's cant be void  on the site, they say only if I win all the parlay I will get paid, it's there fault and I cant cash out beacose of that, I can prove you I want to cash out before the game that I lost started (=

[99awara999]

If provider admit mistake then  why not early cashout option or ask developers team to fix that I think they need review

[sujonali1819]

First I want to say, your thread is not suitable for this section. If you need some opinions or suggestions about any gambling things you should create a topic in gambling discussion. since you have already created the topic just move this to gambling discussion. section.

To move the topic you will find a move button bellow the left side.

[Naamandror]

I move it to the right place, happy to hear more opinions

[Lakai01]

First of all I would ask you to revise your post again and at least insert punctuation marks.  So it is very difficult to follow what happened and where you need our advice.
 
I would also advise you to write to the support again and make it clear that their proposed solution is not okay for you and that you insist on a payout.  Please also posts the correspondence with the support here, so we can get a better idea of what is going on!

[blockman]

the provider of the site made mistake and admitt of that

If this is their mistake, they have to do a refund with your loss immediately.

instead of void the main problem that they can't change it only manually and support tell me only if I win the rest I will get paid

How they can't change it manually? there's no need for them to change it manually IMO. If they truly feel sorry for the mistake, they can simply return your losses because of their default. There's no need for any conditions set by them because in the first place, it's their mistake.

[Jating]

I had parlay with big amount and in my bookie I can cash out before game start, the provider of the site made mistake and admitt of that, he put me loss bet instead of void the main problem that they can't change it only manually and support tell me only if I win the rest I will get paid, but now I can't cash out In the end my last game was lost and I know my self I probably do cash out if I could beacose it's big money, I be happy to hear your opinion on that, I will not mention the site yet beacose it's fair site and the owner it's good man so for now I just want your opinion,

How can you say not the site is fair when you said they admittedly make a mistake on your bet?

And then they put more odds against you, "If you win, you will get paid" reasoning, doesn't make sense to me. I think it's better to spill the name of the casino. And you don't need to hear other opinion here, it's your word against the casino itself. And specially if it involves big amount of money as you have mentioned, it's better to tell us which casino it is.

[blockman]

How can you say not the site is fair when you said they admittedly make a mistake on your bet?

And then they put more odds against you, "If you win, you will get paid" reasoning, doesn't make sense to me. I think it's better to spill the name of the casino. And you don't need to hear other opinion here, it's your word against the casino itself. And specially if it involves big amount of money as you have mentioned, it's better to tell us which casino it is.

Yes, I forgot to ask about that. He should name the casino so that everyone will be aware on it and might be cautious if ever they'll gamble there.
I guess there's nothing wrong from him asking with that because he's looking for fair share and opinion of the community. I'm also like that whenever I'm not sure or skeptic about what I'm about to say for something that I've encountered.

[serjent05]

Care to show us the conversation?  Your statement is kinda confusing.  But for the benefit of the doubt, I would say you can file a complaint and use the word of the support about them making a mistake of putting you lost bet instead of void, and let us see what will happen next.

the provider of the site made mistake and admitt of that, he put me loss bet instead of void

[BitcoinTurk]

In my opinion, you have encountered this situation due to a technical problem in the service you are using. For this reason, the best suggestion I can make is to contact the service you use first and try to solve the problem by talking to them. If the situation cannot be solved this way, then you can disclose this service and prevent other players from usurping their money. I am sorry for you, but as I mentioned, you have no choice but to communicate at the first stage.

[ralle14]

Maybe you need to arrange your problem with the right first, so we know what you mean.

Basically one of the legs in his parlay was mistakenly graded as a loss at the same time the last leg didn't start yet giving him an option to cash out if the mistake didn't happen.


This is a rare scenario, I think the best possible solution here is that the bookie should at least give you a compensation for the mistake they've done.

[swogerino]

Maybe you need to arrange your problem with the right first, so we know what you mean.

Basically one of the legs in his parlay was mistakenly graded as a loss at the same time the last leg didn't start yet giving him an option to cash out if the mistake didn't happen.


This is a rare scenario, I think the best possible solution here is that the bookie should at least give you a compensation for the mistake they've done.

I am also of the opinion that if the bookie admit some error from their part they should give you at least some sort of compensation.The minimum they can do is give you back the initial amount of the money you did bet on your parlay although the last game made it a lost bet.It was the casino who initiated this by grading a bet wrong so they need to fix it if they are a reputable casino.

[Ararbermas]

I didn't wait to end of the game they just say it's cant be void  on the site, they say only if I win all the parlay I will get paid, it's there fault and I cant cash out beacose of that, I can prove you I want to cash out before the game that I lost started (=

why you need to play again in able to get paid? In the first place you work for it to be rewarded ..its unfair indeed mate. And you should make a complaint if i were you... Winning again in such game isn't easy.. wherein its very unpredictable . You should not make an agreement to them.. In fact you have rights..

[Tipstar]

I didn't wait to end of the game they just say it's cant be void  on the site, they say only if I win all the parlay I will get paid, it's there fault and I cant cash out beacose of that, I can prove you I want to cash out before the game that I lost started (=

why you need to play again in able to get paid? In the first place you work for it to be rewarded ..its unfair indeed mate. And you should make a complaint if i were you... Winning again in such game isn't easy.. wherein its very unpredictable . You should not make an agreement to them.. In fact you have rights..

If you can and did cancelled the bet before the start of the game that is lost, you should be able to cancel it without waiting for other games to finish. The operator cannot say that they'll refund you if your other matches bet turns to be true as they have no relation to cancellation of the bet.
If the platform cannot execute your cancellation, it's their problem and they should fix it.

[Sadlife]

No matter how good the owner is, when it comes in treating costumers properly he failed and that sports bookie site should be red flag in this forum as what they did to you in very unlawful and unfair.
But first you should provide screenshots to make your complaints valid and legit.

[Juggy777]

I had parlay with big amount and in my bookie I can cash out before game start, the provider of the site made mistake and admitt of that, he put me loss bet instead of void the main problem that they can't change it only manually and support tell me only if I win the rest I will get paid, but now I can't cash out In the end my last game was lost and I know my self I probably do cash out if I could beacose it's big money, I be happy to hear your opinion on that, I will not mention the site yet beacose it's fair site and the owner it's good man so for now I just want your opinion,

the answer to your question lies in the terms and conditions page of your sportsbook provider, and you’ll have to dig deep to find out if you have any remedy against their decision. While I do understand your frustration but in my personal opinion you’ll soon find out that their terms will state that they’re correct, and there’s nothing you can do about this bet except to move on and forget about this bet.

Source:

https://www.bestbettingsites.org.uk/faq/what-is-a-void-bet/

Care to show us the conversation?  Your statement is kinda confusing.  But for the benefit of the doubt, I would say you can file a complaint and use the word of the support about them making a mistake of putting you lost bet instead of void, and let us see what will happen next.

the provider of the site made mistake and admitt of that, he put me loss bet instead of void

@Naamandror in a different thread I had posted this as the solution, and in your case too I feel that it’ll work hence you’ll have to read the terms and conditions of the casino. Furthermore @serjent05 is right hence please post the conversation screenshots below, as it’ll help people in suggesting you a more accurate solution for your problems.

[andulolika]

I had parlay with big amount and in my bookie I can cash out before game start, the provider of the site made mistake and admitt of that, he put me loss bet instead of void the main problem that they can't change it only manually and support tell me only if I win the rest I will get paid, but now I can't cash out In the end my last game was lost and I know my self I probably do cash out if I could beacose it's big money, I be happy to hear your opinion on that, I will not mention the site yet beacose it's fair site and the owner it's good man so for now I just want your opinion,

the answer to your question lies in the terms and conditions page of your sportsbook provider, and you’ll have to dig deep to find out if you have any remedy against their decision. While I do understand your frustration but in my personal opinion you’ll soon find out that their terms will state that they’re correct, and there’s nothing you can do about this bet except to move on and forget about this bet.

Source:

https://www.bestbettingsites.org.uk/faq/what-is-a-void-bet/

Care to show us the conversation?  Your statement is kinda confusing.  But for the benefit of the doubt, I would say you can file a complaint and use the word of the support about them making a mistake of putting you lost bet instead of void, and let us see what will happen next.

the provider of the site made mistake and admitt of that, he put me loss bet instead of void

@Naamandror in a different thread I had posted this as the solution, and in your case too I feel that it’ll work hence you’ll have to read the terms and conditions of the casino. Furthermore @serjent05 is right hence please post the conversation screenshots below, as it’ll help people in suggesting you a more accurate solution for your problems.

Thanks for that link, I didn't know void bets exist, but seemingly a void bet returns the initial amount so I don't see the problem.

Seeing the conversation with support would be nice and clarifying.

[Debonaire217]

I be happy to hear your opinion on that, I will not mention the site yet beacose it's fair site and the owner it's good man so for now I just want your opinion,

I am just confused, you have said that the sie is fair, and an owner is a good man but what you experience is quite the platform taking advantage of you as a client or customer. If they made a mistake and you've already stop betting, you shouldn't have wait for the game to finish. What happened is like, you are forced to bet to the parlay even though it's not in your own accord.

If you could provide a solid evidence that you want to withdraw/cashout but it didn't happen, you might get that cash back, since the owner for you is reputable. But if they did it on purpose, then you shouldn't trust that platform anymore.

BTW. I like your "beacose" accent.