utxo doesnt show up in wasabi

[benceslao20]

Using a trezor one(1.9.1) with electrum(4.0.2) i signed and broadcasted a transaction to my wasabi wallet(1.1.11.1), triple checked the address on my trezor as well!
Now the transaction has been confirmed but the utxo does not appear in my wasabi wallet!
Do you have any suggestions to what's going on?

Thanks
Ben

[1715230468]

1715230468

[1715230468]

1715230468

[1715230468]

1715230468

[1715230468]

1715230468

[jackg]

Does the transaction show in electrum? Can you click on details and check the number of confirmations, you could also copy the txid here...

Do you know your wasabi wallet is definitely connected to the Internet and was downloaded from a legitimate source? Have you used both the wasabi wallet and the trezor before?

[benceslao20]

Yes the transaction does show in electrum! 342a75d673d9e6b92115c616b45e5c87ebaa024595b8268a745a83fb3bf90a42

Yes i have only ever downloaded wasabi from https://www.wasabiwallet.io/ and have been using this wallet without issues for a while!

Wasabi was definetly connected to the internet, all fine there

yes i have used the trezor with that wasabi wallet before the issue (bip174)

first i did a test transaction with a small amount from the wasabi to the trezor(electrum)... no problem
then i wanted to transfer the small amount back to wasabi wallet....and this utxo doesnt show up in wasabi ...

[bob123]

Read the pinned topic ([READ BEFORE POSTING] Tech Support Help Request Format) first. Then provide the mentioned information.

If the address you sent your funds to is part of your wallet, i assume that it is not properly connected.
Is Tor up and running? Is the backend connected? What does the log say?

[jackg]

Yes the transaction does show in electrum! 342a75d673d9e6b92115c616b45e5c87ebaa024595b8268a745a83fb3bf90a42

OK so this address should be yours then in the wasabi wallet: bc1qwtmuzyxa3dgr0wegflqlprffdxavm55z8ngrj5

If you have a copy of your wallet/seed or anything else they gave you to recover your funds and they came from the official site then your funds will be back in that wallet.

Did you experience anything immediately before? I saw a post on reddit about a transaction disappearing because the program crashed as it was starting up here.

Read the pinned topic ([READ BEFORE POSTING] Tech Support Help Request Format) first. Then provide the mentioned information.

OS and screenshot of the screen might be helpful but I'm not sure how much the rest of it will...

[bob123]

Read the pinned topic ([READ BEFORE POSTING] Tech Support Help Request Format) first. Then provide the mentioned information.

OS and screenshot of the screen might be helpful but I'm not sure how much the rest of it will...

Not only the OS and (eventually) a screenshot, but also the version of wasabi and logs.
It is just easier when people use the format. We get all relevant information for a brief overview which results in a faster resolution of the problem OP is facing.

Another question @OP: Did you have 2 instances of wasabi running at the same time?

[benceslao20]

first of all thanks for all the replies!

ok is my frist time post here! now again with proper format

Bitcoin Client Software and Version Number: wasabi wallet v 1.1.11.1
Operating System:                                          ubuntu 18.04 64bit
System Hardware Specs:                               AMD® A4-5100 apu with radeon(tm) hd graphics × 4, 3,3 GiB, Gnome 3.28.2
Description of Problem:                                  Transaction confirmed but doesnt show up in wasabi
Any Related Addresses:                                 Receive address bc1qwtmuzyxa3dgr0wegflqlprffdxavm55z8ngrj5
Any Related Transaction IDs:                         342a75d673d9e6b92115c616b45e5c87ebaa024595b8268a745a83fb3bf90a42                         
Log Files from the Bitcoin Client:                    https://i.imgur.com/x3UJMoz.png  (log file from latest session)



tor is running, backend is connected.... never had any conection issues before ------> https://i.imgur.com/IV7Onvl.png


"Did you experience anything immediately before?"

no i did not experience anything unusal ever

no i didnt have 2 instances of wasabi running at the same time.. which i dont think is possible anymore

[benceslao20]

ok thanks guys...but i have solved the problem!!
the dust threshold was set to high.... so it wouldnt show the transaction!

such a simple thing!

https://www.reddit.com/r/WasabiWallet/comments/hos0vb/utxo_doesnt_show_up_in_wasabi/

But thanks again for your effort in trying to help

[bob123]

ok thanks guys...but i have solved the problem!!
the dust threshold was set to high.... so it wouldnt show the transaction!

Thanks for coming back and reporting what the issue was.
I probably wouldn't have thought about that. The logs showed everything is fine, so i would have assumed that this is a bug.

I will keep this in mind in case someone else is running into such an issue.

A bit off-topic, but are there any possible problem when you run 2 instance of Wasabi wallet altogether?

Not really a problem, but it can behave a bit buggy regarding displaying new incoming transactions.
Someone had a problem roughly 2 weeks ago, where he was running 2 instances at the same time and didn't see an incoming transaction. The reason was that you don't see incoming transactions in a second instance until the TX is confirmed.

While this wasn't the case here, running 2 instances still could have caused some other displaying issues. Therefore i asked