Binance exchange - blocks money withdrawal!

[o_e_l_e_o]

but consider this as a good thing that is against scams and abuse and you just happen to face it wrongfully and you will not hate them.

This has little to do with scams or protecting their users. Binance do not care if you get scammed and lose your coins, just as they do not care if they lock your account inappropriately and you lose your coins that way. Binance do it to cover their own back from the government. Nothing more.

and if you are actually doing nothing wrong they will be giving your money back anyway.

If you agree to completely compromise your privacy. And If they decide they accept the information that they send you. If they don't, tough luck, nothing you can do about it.

Other case they suspected that your account has been hacked because you have login from different IP address

Which is absolutely moronic. Using Tor or a VPN is not a crime, and users should not be punished for it. And even without these, you will have a different IP on different devices, and a mobile phone's IP location can show up as hundreds of kilometers away from your actual location. Locking accounts because of different IP addresses is stupid at best.

[Shasha80]

I have been using Binance exchange for more than two years, and there are no problems when making a deposit or withdrawal.
Never have I experienced that you have experienced, and until now I have never been asked to perform the KYC procedure.
I don't want to defend anyone here, it's also possible that I've only been lucky so far that I haven't been asked to give up
personal data. And in my opinion there are only two choices for you, submit your personal data to Binance and you get your
coins back. Or you decide to give up your coins, then close the account Binance is yours and don't use Binance anymore.

[TimeTeller]

I have been using Binance exchange for more than two years, and there are no problems when making a deposit or withdrawal.
Never have I experienced that you have experienced, and until now I have never been asked to perform the KYC procedure.
I don't want to defend anyone here, it's also possible that I've only been lucky so far that I haven't been asked to give up
personal data. And in my opinion there are only two choices for you, submit your personal data to Binance and you get your
coins back. Or you decide to give up your coins, then close the account Binance is yours and don't use Binance anymore.

I also have no problem with Binance so far.
From what the OP presented, the support is trying to address his issues.
Just don't give up in reaching out their support and follow their instructions.
I don't think they will ruin their reputation with this situation.
I hope the OP can resolve his problem as soon as possible.

[o_e_l_e_o]

And in my opinion there are only two choices for you, submit your personal data to Binance and you get your coins back. Or you decide to give up your coins, then close the account Binance is yours and don't use Binance anymore.

And you don't see the massive issue with an exchange holding your coins hostage and demanding that you give up your privacy and submit to their intrusion? And if you don't want to give away your data then they get to keep your coins? That's a huge red flag as far as I'm concerned.

I don't think they will ruin their reputation with this situation.

They won't ruin their reputation, because the majority of their customers think like you and Shasha80 above. When you see an exchange pulling shady things like this, instead of correctly thinking "Wow, that's not acceptable, I'm going to stop using them because I don't want that to happen to me and I don't want to support exchanges which do it to others", you instead rationalize it away with "Well, it hasn't happened to me yet so I'm just going to ignore it". It's this ambivalence by the majority of the community that lets exchanges continue to do whatever they like and get away with it.

[tvplus006]

well,i also unverified account on binance exchange,i've registered since 2017 and never get problem about withdrawal,i am here is "not" to try defended binance,but I just wonder how it can be like that,i also using their futures exchange,when i got profit,i just transfer it to spot wallet and withdrawal it via XLM(since XLM fee is spicy).i just think probably because VPN,i never using VPN to access any exchange,since i got trouble about my bittrex account on 2018.

Same here, I think I'll follow the case of OP, it's very interesting, TBH, first time I see a legit complain here about this site which is very popular and reputable.

In fact, the case described by OP is not an isolated one. I have read many times similar cases that accurately repeat the OP, as when withdrawing cryptocurrency, they are asked to pass KYC. And users are forced to pass verification or they must forget about their balance on the exchange. This is something that every Binance account holder and anyone who just wants to become a member of This exchange should know.

[CucakRowo]

Imo. For using spot trading (crypto - crypto) feature in binance, KYC is not mandatory. I have a friend who can withdraw crypto from binance without met any obstacle. With condition, maximum withdrawal limit is below 2 btc per day.
Based on trading screenshots that you share, you did trading using futures features. According to binance TOS, every user that use margin trading and/or Futures trading, KYC is mandatory.

Source : https://www.binance.com/en/terms

[RealMalatesta]

I do not understand why people make KYC such a huge deal, I get that you may want to stay hidden personally, but is it really that important that you would rather not get your money back at all? Just to give an example, I have changed my phone, I got a new one because my older one was 10 years old iPhone 4 that didn't worked anymore and I had to get a new one, I got a cheap Samsung phone that is much much better and I am happy with it, but what did it cost? My older phone was dead so I couldn't reach any of my 2fa websites, I contacted almost all of them, and almost all of them asked for KYC to make sure.

I did that and binance asked the same, I sent them my picture, my ID my face everything they asked for it, and after a week or so they opened my account without 2FA and I applied my new phones 2FA to it. Simple as taking few selfies, was very easy to handle.

[o_e_l_e_o]

I do not understand why people make KYC such a huge deal

And I do not understand why people are so blasé when it comes to KYC.

Pretty much every big exchange has either been caught selling user data or has been hacked and had user data stolen, and this data often ends up for sale to scammers and criminals. Identity theft can literally ruin your life. You can end up liable for thousands of dollars worth of credit or loans you didn't take out, and you can end up with a criminal record for crimes you did not commit.

Pretty much every big exchange is handing over your details and your trading activities to multiple governments. I don't know about you, but I don't exactly trust the government to have my best interests at heart, and I sure as hell don't see the need for them to be able to track exactly how much bitcoin I own and what I am spending it on. If I wanted to use a financial system based on complete surveillance by the state, I would use fiat.

[ScamViruS]

The administration of the Binance exchange is doing arbitrariness in relation to its clients.
In particular, since July 11, 2020, I have been blocked from withdrawing funds from my account to a DASH wallet under the far-fetched pretext of "controlling the risk of withdrawing funds."

Binance is a centralized exchange. They have full power to ask you for kyc at any time. You have no choice, you need to give them your valuable documents for withdraw your funds. Because most of the time, they will force you to do kyc when you try to withdraw your fund. So using a centralized exchange doesn't always seem to protect your privacy. Again, the source of your fund may be connected to another suspicious address, so they want to verify.

[metenjean]

The administration of the Binance exchange is doing arbitrariness in relation to its clients.
In particular, since July 11, 2020, I have been blocked from withdrawing funds from my account to a DASH wallet under the far-fetched pretext of "controlling the risk of withdrawing funds."

There is some abnormal activity with your withdrawals. We require you to verify your identity before we can re-enable your withdrawal functionality

The deposits and withdrawals was only in cryptocurrency, the account balance is now about 280 USDT.
I suspect that those who are more or less successfully trading in futures are blocked, the increase in the deposit is about 4x.

Now, they require full identification - send them your video with an identity document and a computer with a personal account.

No argumentation other than "we need it" is given. Naturally, a normal person will not trust such people with their personal data and personal videos, especially since there are no grounds, even formal ones.
I believe that the actions of the Binance exchange are simply the misappropriation of other people's funds in cryptocurrency, plus the extortion of personal data.

Draw conclusions whether you need to take risks with this "largest" kitchen exchange!

Mail exchange and proof:

--------------------------------------------------------------
1. Balance
https://i.ibb.co/KW4ZVD8/acc.png

2. Deposits
https://i.ibb.co/6mMSCxr/1.png

3. Withdrawals
https://i.ibb.co/WFw390f/2.png

4. Futures Trading History
https://i.ibb.co/4mJNLdW/4.png
---------------------------------------------------------------
Letters of happiness from Binance

5. Final conclusion
https://i.ibb.co/YQ0d9XB/5.png
6.  
https://i.ibb.co/Svc2Q6m/6.png
7. Answer to ticket No. 3479316  
https://i.ibb.co/Dzr7SJJ/7.png
8. Binance answer in Russian
https://i.ibb.co/wKTymYP/8.png
https://i.ibb.co/02jr5bW/9.png
9. My answer
https://i.ibb.co/vJqZ5WB/10.png
https://i.ibb.co/jDk1TXK/11.png
10. The curtain
https://i.ibb.co/G2xdTwf/12.png

11. The continuation of the ballet, it seems that the bot is unsubscribing:
https://i.ibb.co/hsL10vX/13.png
and the answer: https://i.ibb.co/v18x3Lb/14.png

In this thread, I suggest everyone to publish similar cases of blocking Binance accounts for collective appeal to the relevant authorities and informing the community of traders.

Some thing wrong with your account and Binance disable your withdrawing, I think is not have to worry because you can contact Binance costumer service then you will ask by binance team to submit your kyc data, when you pass KYC you will unable to withdraw again, I faced many time like this and always success to withdraw.

[tvplus006]

Imo. For using spot trading (crypto - crypto) feature in binance, KYC is not mandatory. I have a friend who can withdraw crypto from binance without met any obstacle. With condition, maximum withdrawal limit is below 2 btc per day.
Based on trading screenshots that you share, you did trading using futures features. According to binance TOS, every user that use margin trading and/or Futures trading, KYC is mandatory.

You will not be able to trade futures or use margin trading if you have not been verified on Binance. That is, you must first pass the KYC, and only then you will be able to trade futures and margin trading. OP has a different problem, the exchange considered his actions suspicious and offered to pass verification without fail.

[freedomgo]

well,i also unverified account on binance exchange,i've registered since 2017 and never get problem about withdrawal,i am here is "not" to try defended binance,but I just wonder how it can be like that,i also using their futures exchange,when i got profit,i just transfer it to spot wallet and withdrawal it via XLM(since XLM fee is spicy).i just think probably because VPN,i never using VPN to access any exchange,since i got trouble about my bittrex account on 2018.

Same here, I think I'll follow the case of OP, it's very interesting, TBH, first time I see a legit complain here about this site which is very popular and reputable.

In fact, the case described by OP is not an isolated one. I have read many times similar cases that accurately repeat the OP, as when withdrawing cryptocurrency, they are asked to pass KYC. And users are forced to pass verification or they must forget about their balance on the exchange. This is something that every Binance account holder and anyone who just wants to become a member of This exchange should know.

I guess it's timely to pass on the basic requirement which is the KYC now, even if they claim that you can trade without KYC as long as it's below the ceiling but the case of OP proved that it's necessary now.

[Sanitough]

well,i also unverified account on binance exchange,i've registered since 2017 and never get problem about withdrawal,i am here is "not" to try defended binance,but I just wonder how it can be like that,i also using their futures exchange,when i got profit,i just transfer it to spot wallet and withdrawal it via XLM(since XLM fee is spicy).i just think probably because VPN,i never using VPN to access any exchange,since i got trouble about my bittrex account on 2018.

Same here, I think I'll follow the case of OP, it's very interesting, TBH, first time I see a legit complain here about this site which is very popular and reputable.

In fact, the case described by OP is not an isolated one. I have read many times similar cases that accurately repeat the OP, as when withdrawing cryptocurrency, they are asked to pass KYC. And users are forced to pass verification or they must forget about their balance on the exchange. This is something that every Binance account holder and anyone who just wants to become a member of This exchange should know.

I guess it's timely to pass on the basic requirement which is the KYC now, even if they claim that you can trade without KYC as long as it's below the ceiling but the case of OP proved that it's necessary now.

As Binance continues to expand rapidly, they are more subject to regulation.

I never experience this problem before, even before I am trading with unverified account, but then I realize this kind of risk in the future, so although my transaction can pass the non kyc trading, I made an initiative to under the KYC requirement, and luckily I pass the requirement instantly.

For those who are not verified yet, I suggest you start applying for verification now, just to avoid the risk int he future.

Here are the simple requirements.

https://academy.binance.com/glossary/know-your-customer

[LbtalkL]

Other case they suspected that your account has been hacked because you have login from different IP address

Which is absolutely moronic. Using Tor or a VPN is not a crime, and users should not be punished for it. And even without these, you will have a different IP on different devices, and a mobile phone's IP location can show up as hundreds of kilometers away from your actual location. Locking accounts because of different IP addresses is stupid at best.

You made a point, Locking accounts due to using VPN or some proxies is very unfortunate, some countries is very strict in banning some website, etc.
But Binance has the right to investigate also, what if the user login from VPN in 1 location lets say he use japan server and then the next  hours or days he/she login using UK server and so on, the platform has all the right to investigate, since it might be a suspicious activity.

[milandres0207]

The administration of the Binance exchange is doing arbitrariness in relation to its clients.
In particular, since July 11, 2020, I have been blocked from withdrawing funds from my account to a DASH wallet under the far-fetched pretext of "controlling the risk of withdrawing funds."

There is some abnormal activity with your withdrawals. We require you to verify your identity before we can re-enable your withdrawal functionality

The deposits and withdrawals was only in cryptocurrency, the account balance is now about 280 USDT.
I suspect that those who are more or less successfully trading in futures are blocked, the increase in the deposit is about 4x.

Now, they require full identification - send them your video with an identity document and a computer with a personal account.

No argumentation other than "we need it" is given. Naturally, a normal person will not trust such people with their personal data and personal videos, especially since there are no grounds, even formal ones.
I believe that the actions of the Binance exchange are simply the misappropriation of other people's funds in cryptocurrency, plus the extortion of personal data.

Draw conclusions whether you need to take risks with this "largest" kitchen exchange!

Mail exchange and proof:

--------------------------------------------------------------
1. Balance
https://i.ibb.co/KW4ZVD8/acc.png

2. Deposits
https://i.ibb.co/6mMSCxr/1.png

3. Withdrawals
https://i.ibb.co/WFw390f/2.png

4. Futures Trading History
https://i.ibb.co/4mJNLdW/4.png
---------------------------------------------------------------
Letters of happiness from Binance

5. Final conclusion
https://i.ibb.co/YQ0d9XB/5.png
6.  
https://i.ibb.co/Svc2Q6m/6.png
7. Answer to ticket No. 3479316  
https://i.ibb.co/Dzr7SJJ/7.png
8. Binance answer in Russian
https://i.ibb.co/wKTymYP/8.png
https://i.ibb.co/02jr5bW/9.png
9. My answer
https://i.ibb.co/vJqZ5WB/10.png
https://i.ibb.co/jDk1TXK/11.png
10. The curtain
https://i.ibb.co/G2xdTwf/12.png

11. The continuation of the ballet, it seems that the bot is unsubscribing:
https://i.ibb.co/hsL10vX/13.png
and the answer: https://i.ibb.co/v18x3Lb/14.png

In this thread, I suggest everyone to publish similar cases of blocking Binance accounts for collective appeal to the relevant authorities and informing the community of traders.

In the first place, As I read and summarize the things happened to you, I noticed that the problem is not with Binance platform.
You know why? It is simply because that BNB dex is one of the centralized exchange and that's normal anyway. If you declined their request
I think the problem will be yours. Because they are just implementing the rules that must supposed to be apply for the safety and protection of their users as well.

[o_e_l_e_o]

since it might be a suspicious activity

That's where we disagree then. Changing IPs and even changing countries should not be seen as suspicious activity, as far as I am concerned. As I said above, if you use Tor your exit node can and will jump all over the world. Exchanges should not be punishing users for taking their privacy seriously.

If, as in your example, I logged in from Japan, made a deposit in Japanese Yen, traded it to bitcoin, and then the next day logged in from the UK, sold that bitcoin for Great British Pounds, and tried to withdraw it, then sure, that's an argument for suspecting money laundering and completing KYC. A simple IP change is not.

[LbtalkL]

since it might be a suspicious activity

That's where we disagree then. Changing IPs and even changing countries should not be seen as suspicious activity, as far as I am concerned. As I said above, if you use Tor your exit node can and will jump all over the world. Exchanges should not be punishing users for taking their privacy seriously.

If, as in your example, I logged in from Japan, made a deposit in Japanese Yen, traded it to bitcoin, and then the next day logged in from the UK, sold that bitcoin for Great British Pounds, and tried to withdraw it, then sure, that's an argument for suspecting money laundering and completing KYC. A simple IP change is not.

Since, he is trading on a centralized exchange that is expected to happen, maybe they are too strict sad to say but that is the reality now, If he wants more privacy he should choose binance DEX or any decentralized Exchange that any KYC or IPs is not an issue. I guess they are just following this quote "prevention is better than cure" I also believe that our personal data are very precious so I understand both parties.

[whyrqa]

since it might be a suspicious activity

That's where we disagree then. Changing IPs and even changing countries should not be seen as suspicious activity, as far as I am concerned. As I said above, if you use Tor your exit node can and will jump all over the world. Exchanges should not be punishing users for taking their privacy seriously.

If, as in your example, I logged in from Japan, made a deposit in Japanese Yen, traded it to bitcoin, and then the next day logged in from the UK, sold that bitcoin for Great British Pounds, and tried to withdraw it, then sure, that's an argument for suspecting money laundering and completing KYC. A simple IP change is not.

Since, he is trading on a centralized exchange that is expected to happen, maybe they are too strict sad to say but that is the reality now, If he wants more privacy he should choose binance DEX or any decentralized Exchange that any KYC or IPs is not an issue. I guess they are just following this quote "prevention is better than cure" I also believe that our personal data are very precious so I understand both parties.

in fact, a person who travels around countries and can perform certain actions on the exchange on different days from another part of the world, this should not cause the account to be blocked on Binance. But at the same time, if this happened, then apparently some other factors caused concern of the exchange. And if we are talking about several factors at the same time, including changing the IP, then this fact may indicate not money laundering, but unauthorized use of the account and cryptocurrency funds. In any case, in order not only to save your funds, but also to unblock your account, you will have to provide passport data. In this situation, no problems should arise.

[BitcoinTurk]

Although I have not checked all of the screenshots, I would like to say that Binance is a centralized exchange service and therefore has some responsibilities towards its users. For this reason, he evaluated the transactions made on your account as suspicious and took such a measure to protect your money. I usually think that this problem will be solved by the support team as such obstacles are easily resolved by the support team.

[Timmzzy]

The administration of the Binance exchange is doing arbitrariness in relation to its clients.
In particular, since July 11, 2020, I have been blocked from withdrawing funds from my account to a DASH wallet under the far-fetched pretext of "controlling the risk of withdrawing funds."

There is some abnormal activity with your withdrawals. We require you to verify your identity before we can re-enable your withdrawal functionality

The deposits and withdrawals was only in cryptocurrency, the account balance is now about 280 USDT.
I suspect that those who are more or less successfully trading in futures are blocked, the increase in the deposit is about 4x.

Now, they require full identification - send them your video with an identity document and a computer with a personal account.

No argumentation other than "we need it" is given. Naturally, a normal person will not trust such people with their personal data and personal videos, especially since there are no grounds, even formal ones.
I believe that the actions of the Binance exchange are simply the misappropriation of other people's funds in cryptocurrency, plus the extortion of personal data.

Draw conclusions whether you need to take risks with this "largest" kitchen exchange!

Mail exchange and proof:

--------------------------------------------------------------
1. Balance
https://i.ibb.co/KW4ZVD8/acc.png

2. Deposits
https://i.ibb.co/6mMSCxr/1.png

3. Withdrawals
https://i.ibb.co/WFw390f/2.png

4. Futures Trading History
https://i.ibb.co/4mJNLdW/4.png
---------------------------------------------------------------
Letters of happiness from Binance

5. Final conclusion
https://i.ibb.co/YQ0d9XB/5.png
6.  
https://i.ibb.co/Svc2Q6m/6.png
7. Answer to ticket No. 3479316  
https://i.ibb.co/Dzr7SJJ/7.png
8. Binance answer in Russian
https://i.ibb.co/wKTymYP/8.png
https://i.ibb.co/02jr5bW/9.png
9. My answer
https://i.ibb.co/vJqZ5WB/10.png
https://i.ibb.co/jDk1TXK/11.png
10. The curtain
https://i.ibb.co/G2xdTwf/12.png

11. The continuation of the ballet, it seems that the bot is unsubscribing:
https://i.ibb.co/hsL10vX/13.png
and the answer: https://i.ibb.co/v18x3Lb/14.png

In this thread, I suggest everyone to publish similar cases of blocking Binance accounts for collective appeal to the relevant authorities and informing the community of traders.

Well seems like if there is a huge number of withdrawals on the network they probably use the KYC methods to slow some down.
Just like what you mentioned here: 👇

Now, they require full identification - send them your video with an identity document and a computer with a personal account.