[SCAM] Sportsbet.io (Withholding funds) [dispute settled]

[neymarjr12]

What happened:
A month ago my account on Sportsbet.io was disabled (account login neymarjr12).
After that the support requested me to go through KYC (passport, utility bil, bank statement) - I have provided everything.
On 25 June the support asked me about the link with some accounts (dorismand, juhannoode, 300hunna and Palmik), which I have never seen in my life, and claimed that I was "multi accounting".
I replied that this is my first and only account, and that I didn't brake any rules and requested Sportsbet.io to provide evidence of their false statement.
Until now, they didn't provide any evidence (as there is none, they just illegally withhold my funds) and only replied that I can take back the initial deposit, which is way less than my winnings.

I am ready to go through any KYC procedure, I have all the screenshots of all my bets and balance, I claim one more time that the whole story is a mistake and this is my first and only account.

Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=832366
Reference Link: https://bitcointalk.org/index.php?topic=1458034.10600
Total amount in question = 0.373 BTC
Sportsbet.io wants to offer = 0.102 BTC
Amount want to scam = 0.271 BTC
Payment Method: Bitcoin
Proof of Payment:
https://bitpay.com/insight/#/BTC/mainnet/tx/8dc2d370d081deb3ed3bfc891c10bc76c1060ade0fbedf94ae9b68e8641be2a8
https://bitpay.com/insight/#/BTC/mainnet/tx/4bb73cb7d1bee28bb4718e3d2e87cbaa3a6dda8ee6e9ee464daecf3070b8c602
https://bitpay.com/insight/#/BTC/mainnet/tx/2688739502dd29b89166d17eac67a085c52b4388ed8d415936342b0f671e211f
https://bitpay.com/insight/#/BTC/mainnet/tx/5928ec184cf3b5486faa9399f6c0f77e9fcb0b5b41befb0edc0484b2a0aee29c
PM/Chat Logs:
https://ibb.co/YZ4RKDs
https://ibb.co/CwjRTMw
https://ibb.co/j5RJXRv
https://ibb.co/G0p1DHB
https://ibb.co/Fn03mTg
https://ibb.co/c2QQZbh
https://ibb.co/ZBVzTK5
Additional Notes:
Bets:
https://ibb.co/xqm4NRJ
https://ibb.co/VHS4jps
https://ibb.co/DkVmXBG
https://ibb.co/pWyKsSf
https://ibb.co/YjnqJT9
https://ibb.co/1mcBgmn
https://ibb.co/G3wVyTS

Flag created: https://bitcointalk.org/index.php?action=trust;flag=2171

[1714857221]

1714857221

[1714857221]

1714857221

[1714857221]

1714857221

[AB de Royse777]

On 25 June the support asked me about the link with some accounts (dorismand, juhannoode, 300hunna and Palmik), which I have never seen in my life, and claimed that I was "multi accounting".

If this is IP basis then there are very good chance for any service provider to get misled. With a VPN two user from two different corners of the world can be linked as same person because of the same IP provided by the VPN service.

I would like to know what other tools they have used to connect these accounts. Sometimes it's okay to believe a client's statement.

[actmyname]

I would like to know what other tools they have used to connect these accounts. Sometimes it's okay to believe a client's statement.

Well said. Watching this thread for more details to come out. Hopefully @sportsbet.io would like to answer.

[neymarjr12]

On 25 June the support asked me about the link with some accounts (dorismand, juhannoode, 300hunna and Palmik), which I have never seen in my life, and claimed that I was "multi accounting".

If this is IP basis then there are very good chance for any service provider to get misled. With a VPN two user from two different corners of the world can be linked as same person because of the same IP provided by the VPN service.

I would like to know what other tools they have used to connect these accounts. Sometimes it's okay to believe a client's statement.

They did not provide ANY tools/evidence/explanation they used to connect these accounts. I have absolutely nothing to do with them.

[AB de Royse777]

They did not provide ANY tools/evidence/explanation they used to connect these accounts. I have absolutely nothing to do with them.

I hope they will give an explanation now. In the meantime can we go through the following?

I have gone through the transactions. According to my finding, the following are the addresses you sent BTC:
35wT5A62xHKZGjb3NZkprHoE83FhnSzPZS 0.05000000 BTC
3FLeBipBreMbbu4VEZcixXx668bSJ511yQ 0.10000000 BTC
3PW5986JffXyfNW38rrtHxExLxFEcFLBUj 0.10000000 BTC
3NR76ssdMdesTXbSCSuj1MEZtoan3DbDEU 0.15000000 BTC

It's already 0.4 BTC

only replied that I can take back the initial deposit, which is way less than my winnings.

https://ibb.co/c2QQZbh

Your clam is:

a) 0.373 BTC
b)

which is way less than my winnings.

Here "which" means your deposit amount

But according to the blockchain links you have made a deposit total deposits of 0.4 BTC in between 2020-06-21 17:31 to 2020-06-21 18:53 blockchair.com time. What are we missing here?

[neymarjr12]

They did not provide ANY tools/evidence/explanation they used to connect these accounts. I have absolutely nothing to do with them.

I hope they will give an explanation now. In the meantime can we go through the following?

I have gone through the transactions. According to my finding, the following are the addresses you sent BTC:
35wT5A62xHKZGjb3NZkprHoE83FhnSzPZS 0.05000000 BTC
3FLeBipBreMbbu4VEZcixXx668bSJ511yQ 0.10000000 BTC
3PW5986JffXyfNW38rrtHxExLxFEcFLBUj 0.10000000 BTC
3NR76ssdMdesTXbSCSuj1MEZtoan3DbDEU 0.15000000 BTC

It's already 0.4 BTC

only replied that I can take back the initial deposit, which is way less than my winnings.

https://ibb.co/c2QQZbh

Your clam is:

a) 0.373 BTC
b)

which is way less than my winnings.

Here "which" means your deposit amount

But according to the blockchain links you have made a deposit total deposits of 0.4 BTC in between 2020-06-21 17:31 to 2020-06-21 18:53 blockchair.com time. What are we missing here?

0.373 btc is my balance after my account was disabled: https://ibb.co/c2QQZbh
The links are my deposits. I can post here all of my sportbets that were made (won and lost), minus two withdrawals before account was disabled, this will equal to 0.373btc.

[TalkStar]

0.373 btc is my balance after my account was disabled: https://ibb.co/c2QQZbh
The links are my deposits. I can post here all of my sportbets that were made (won and lost), minus two withdrawals before account was disabled, this will equal to 0.373btc.

I will suggest you to send them a PM including your topic link. You have already described all from your side and i wish they will give their explanation here soon. Till then keep patience.      

[LFC_Bitcoin]

There is no way in hell sportsbet.io would steal .373 BTC from anyone. They’re one of, if not the most trustworthy sports bookies in crypto, they sponsor Watford FC which costs them millions of £ per season. They take people on fucking all expenses paid for trips. They paid for buwaytress to go to the Club World Cup, flights, hotels & tickets in Qatar (I know this because I nearly won that fucking comp:D).

Seriously they rake in so much money yet some of you are even thinking this could be legit, fucking LOL.

I recognise some of the senior posters names in this thread & I’m shocked that a couple of you would take this newbie's word over an established bookie like sportsbet.io

There’s always fucking noob scammers on here trying to ruin the rep of good casinos.

[neymarjr12]

There is no way in hell sportsbet.io would steal .373 BTC from anyone. They’re one of, if not the most trustworthy sports bookies in crypto, they sponsor Watford FC which costs them millions of £ per season. They take people on fucking all expenses paid for trips. They paid for buwaytress to go to the Club World Cup, flights, hotels & tickets in Qatar (I know this because I nearly won that fucking comp:D).

Seriously they rake in so much money yet some of you are even thinking this could be legit, fucking LOL.

I recognise some of the senior posters names in this thread & I’m shocked that a couple of you would take this newbie's word over an established bookie like sportsbet.io

There’s always fucking noob scammers on here trying to ruin the rep of good casinos.

I have screenshots of all of my bets, all transactions, all of the e-mails with support, I wrote the whole story as it is - why then you call me a "scammer"? Because I am a newbie on bitcointalk? Very wise

[actmyname]

I recognise some of the senior posters names in this thread & I’m shocked that a couple of you would take this newbie's word over an established bookie like sportsbet.io

It's a horrible ideology if you simply assume that reputable sites are incapable of scamming users. Imagine someone plays poker, assuming that the better player won't bluff! You've created an exploitable strategy in your decision-making process: if a site does end up scamming or ripping of a user, then what happens? We still lack the true information, but you have already assumed a conclusion.

I give users the benefit of the doubt. If the casino doesn't respond to an accusation, that's a problem. Even trite accusations deserve some recognition just so that people can rationally dismiss them - a lack of skepticism can easily lead to scams.

¯\_(ツ)_/¯Call me cynical, but I'm never one to always default to trusting the casino... especially considering some of the ToS policies they slap on.

[LFC_Bitcoin]

I have screenshots of all of my bets, all transactions, all of the e-mails with support, I wrote the whole story as it is - why then you call me a "scammer"? Because I am a newbie on bitcointalk? Very wise

I have no doubt that you placed winning bets, you’ve been caught out multi accounting which is against the ToS of pretty much all bookies.

Let’s wait & see, I know sportsbet.io are trustworthy, there’s no way they’d risk their impeccable rep over such peanuts.

I recognise some of the senior posters names in this thread & I’m shocked that a couple of you would take this newbie's word over an established bookie like sportsbet.io

It's a horrible ideology if you simply assume that reputable sites are incapable of scamming users. Imagine someone plays poker, assuming that the better player won't bluff! You've created an exploitable strategy in your decision-making process: if a site does end up scamming or ripping of a user, then what happens? We still lack the true information, but you have already assumed a conclusion.

I give users the benefit of the doubt. If the casino doesn't respond to an accusation, that's a problem. Even trite accusations deserve some recognition just so that people can rationally dismiss them - a lack of skepticism can easily lead to scams.

¯\_(ツ)_/¯Call me cynical, but I'm never one to always default to trusting the casino... especially considering some of the ToS policies they slap on.

Let’s wait for sportsbet.io now, they’re probably joining the dots before laying the SMACKDOWN. I just fail to believe sportsbet.io would pull something like this.

He’s supposedly been caught multi accounting.

[efialtis]

I will be watching this thread, too - just like lfc_bitcoin wrote, you wouldn't imagine a book scamming anyone for such pocket money. In addition to that, sportsbet have gained a nice reputation (there were "problems" years ago) plus I know many of the guys and can tell this is definitely not a scam operation.

Still - and this is important - while in 99% of all cases, such "newbies" are simply trying to rip off gambling operators, there are cases when they are actually right. Tbh, no matter what. you can't just make a claim (you are a multi-accounter) and hold people's money back without presenting evidence - it's as simple as that. And this is pretty much the only thing pissing me off rather often when it comes to the online gambling industry... Players (the operators' customers) will always have a hard time with operators referring to their ToS etc. while it's nearly impossible for customers to take legal action (Curacao fwiw...)

We have seen such cases before and I guess sooner or later the sportsbet guys will "present" the evidence (doesn't need to be in public obviously) or make a statement clarifying what's really going on behind the scene.

Nb. "Sportsbet's fraud team" emails to op actually sucked if you ask me and confirm what I just wrote - bring some proof so the scammer has to shut up and that's it, end of the story. Don't just refer to your ToS. I still believe they might be right but this doesn't justify to act as we see here. 

[neymarjr12]

0.373 btc is my balance after my account was disabled: https://ibb.co/c2QQZbh
The links are my deposits. I can post here all of my sportbets that were made (won and lost), minus two withdrawals before account was disabled, this will equal to 0.373btc.

I will suggest you to send them a PM including your topic link. You have already described all from your side and i wish they will give their explanation here soon. Till then keep patience.      

I did, thanks. Will wait for their explanation.

[LFC_Bitcoin]

@efialtis
You can’t believe this is the 1% case?
As someone who has worked with Sportsbet, I know you can’t believe they’d try & scam some guy over such a pittance.

I 100% believe he’s been multi accounting, hope to hear from sportsbet themselves to clarify this.

[efialtis]

@efialtis
You can’t believe this is the 1% case?
As someone who has worked with Sportsbet, I know you can’t believe they’d try & scam some guy over such a pittance.

I 100% believe he’s been multi accounting, hope to hear from sportsbet themselves to clarify this.

Nope - I really don't!

My main point though is that those emails / the behaviour / the attitude are far from ideal - in "real life" you can't just confiscate someone's money without providing proof that he broke terms and even worse, you can't just do this without having to worry about the person taking legal action against you - we are still in wild wild west when it comes to online gambling and that is why I have always been a supporter of regulation... for all sides!

On a different note - one could argue for hours about the multi-accounting thing - operators obviously don't care as long as ppl are losing...

To be clear - I absolutely trust sportsbet.io and would recommend them to anyone looking for a crypto bookie!

[neymarjr12]

@efialtis
You can’t believe this is the 1% case?
As someone who has worked with Sportsbet, I know you can’t believe they’d try & scam some guy over such a pittance.

I 100% believe he’s been multi accounting, hope to hear from sportsbet themselves to clarify this.

Well, at this point we need to wait for their reply and explanation.

[neymarjr12]

@efialtis
You can’t believe this is the 1% case?
As someone who has worked with Sportsbet, I know you can’t believe they’d try & scam some guy over such a pittance.

I 100% believe he’s been multi accounting, hope to hear from sportsbet themselves to clarify this.

Nope - I really don't!

My main point though is that those emails / the behaviour / the attitude are far from ideal - in "real life" you can't just confiscate someone's money without providing proof that he broke terms and even worse, you can't just do this without having to worry about the person taking legal action against you - we are still in wild wild west when it comes to online gambling and that is why I have always been a supporter of regulation... for all sides!

On a different note - one could argue for hours about the multi-accounting thing - operators obviously don't care as long as ppl are losing...

To be clear - I absolutely trust sportsbet.io and would recommend them to anyone looking for a crypto bookie!

That's why I started this thread, seems to be legit place to finally sort the question out.

[TalkStar]

I 100% believe he’s been multi accounting, hope to hear from sportsbet themselves to clarify this.

Sportsbet reputation is well enough and same like you no one else gonna believe that they will commit scam like this. Its really disturbing to continue with this kinda topic where most of the time thread creator don't accept his mistake but love to give entire blame to reputed platforms. They don't care to think a little bit before opening the accusation but finally everything get clear after getting real explanation from the authority.

Same like always i wish sportsbet authority will give their explanation here and OP will stop bumping this topic. 

[Trofo]

I agree with all @efialtis said on this topic.

As a long time user of Sportsbet I can't believe they would try to scam somebody for 0.4 BTC. Heck they gave more than half of that to me as a reload bonus while I was high rolling there. They are very high on my trusted pages list and probably the most trusted gambling site.

That being said I am also aware that we are in highly unregulated space and I believe service providers should be much more open in cases like this. I don't know how their multi accounting algorithm works and I even understand they can't publicly provide all info since then the scammers would have an easier time but they have to provide something. There simply has to be some sort of transparency.

Do you guys remember those Wednesday poker freerolls? There has been so much multi accounting there that it was unplayable in the early stages of tournament. I was wandering for long time what does the Sportsbet gain from promo like that and my best answer is just - a confirmation of the multi account scammers. They have great promos and multi accounting really gives edge in those promos, both against the house and against other players.

[examplens]

I agree with all @efialtis said on this topic.

As a long time user of Sportsbet I can't believe they would try to scam somebody for 0.4 BTC. Heck they gave more than half of that to me as a reload bonus while I was high rolling there. They are very high on my trusted pages list and probably the most trusted gambling site.

Don't forget that only 0.1 BTC is players money, initial deposit. Rest between 0.1 and 0.4 is profit from gambling. Also, the house wants to give the initial deposit back to him, obviously not accepting his bets and winnings.
He is already withdrawing money from Sportsbet casino, but now they are stuck there. not the first time we see users who've accused casino but at the end, they cheated his promotion.
Anyway, I don't want to defend any side there, but I did not see enough evidence that casino trying to scam someone here.