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Question: What can I do when jetwin wont reply and will not cash me out
Is there a number I can call - 1 (100%)
Or some way of contacting them - 0 (0%)
Total Voters: 1

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Author Topic: Jetwin casino is stealing over 30,000 dollars in winnings from me  (Read 588 times)
Magdel2014 (OP)
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July 22, 2020, 03:47:37 PM
Last edit: July 22, 2020, 05:01:28 PM by Magdel2014
 #1

I have won over 30,000 dollars at Jetwin casino online over the last 2 days. I have broken it down into about 13 different withdrawals they paid 1 withdrawal the very smallest 1 yesterday for 250 bux. They have responded a couple times but I dont know what to do. Does anyone have a contact number for them or can you help me
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bitcoinst
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July 22, 2020, 04:51:08 PM
Last edit: July 22, 2020, 05:17:32 PM by bitcoinst
 #2

I have won over 30,000 dollars at Jetwin casino online over the last 2 days. I have broken it down into about 13 different withdrawals they paid 1 withdrawal the very smallest 1 yesterday for 250 bux. They have responded a couple times but I dont know what to do. Does anyone have a contact number for them or can you help me

As you can see, their phone is there.

It would be nice if you could provide more information.
What exactly did they answer you?
Why did you split the conclusion into 13 parts, are there any restrictions?
Is your account still active?



They have their own thread on the forum https://bitcointalk.org/index.php?topic=355484.0.

One of the users wrote this message.

!!!Attention!!!
never register with that bookmaker!
this is 100% cheating! they are stealing money !!
Then they don’t answer anything!
scam scam scam
!!!Attention!!!



UPD:

This is the contact of the BOOKMAKER user who maintains the thread: https://bitcointalk.org/index.php?action=profile;u=174244
Last Active: June 23, 2020, 12:42:34 PM

Try to contact him, I also sent him a private message, considering that he may have disabled the function of accepting messages from newbies.
And wrote about what happened in the thread. Perhaps this will attract his attention, given that he has been absent for a month.

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Magdel2014 (OP)
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July 22, 2020, 04:56:56 PM
 #3

Yes I have tried all listed avenues the phone number is for something called privacy guardian I left a message its a Google voice number.  Is there anything I can do
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July 22, 2020, 04:58:02 PM
 #4

Move this to scam accusations or reputation. Are they explicitly saying they won't process your withdrawal or do they request something like KYC details? Some casino have this KYC card afaik.

As mentioned earlier, provide more info so we get more details and understand how to help you.
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July 22, 2020, 05:03:34 PM
 #5

I don't know how to move the discussion to stam or I don't know how to do anything with any of this chat stuff I've never done it before I'm just desperate $30000 is a life changing amount of money yes my account is still active and yes I can still access  Neely response they give me is that they mean 24 to 48 hours for the withdrawal to be processed it has been almost 48 hours so I realized that this is a bit premature but it's never taken them this long to do a cash out with me it's never taken them more than 3 hours
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July 22, 2020, 05:11:42 PM
 #6

I don't know how to move the discussion to stam  

Simply look for the "move topic" button (located on bottom left of that page).

Don't forget to remove the tick from "Post a redirection topic." on the next window.

It is better to move the topic to the Scam Accusations or Reputation.

After all that remains for you to give more information and answer the questions asked to you.

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July 22, 2020, 05:13:11 PM
 #7

I don't know how to move the discussion to stam or I don't know how to do anything with any of this chat stuff I've never done it before I'm just desperate $30000 is a life changing amount of money yes my account is still active and yes I can still access  Neely response they give me is that they mean 24 to 48 hours for the withdrawal to be processed it has been almost 48 hours so I realized that this is a bit premature but it's never taken them this long to do a cash out with me it's never taken them more than 3 hours
Just check in left bottom you have option move topic then post this all in required format hopefully you will have better response even I am feeling JetWin is not here for many months and their site is alreay have many other scam cases but still you can do this all very easily.
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July 22, 2020, 05:23:47 PM
 #8

Now provide all the possible evidence. Screenshots of your withdrawal attempts, and screenshots of responses from Jetwin.

30,000$ is a large amount, perhaps you started sounding the alarm early.
But nevertheless, if you want someone to help you here, first provide evidence of your story.


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July 23, 2020, 02:03:47 AM
 #9

I dont know how to put a pic in 1 of these messages so i will just copy and paste my withdrawals and then copy and paste the emails

IKFLJYPU9HPCPVC
MON 7/20 8:29 PM
Bitcoin
Pending
Rate: 1 BTC = $8,802.59
Address: 1UjqRsajTsoA1SNSHPYjdKJezKnLTxUcm
Amount
$4,000.00

MQZDER1AOFN74RK
MON 7/20 11:14 PM
Dash
Pending
Rate: 1 DASH = $66.26
Address: Xu6L3vLHFL2zhjiHYxajyo6AmpXLF1GgXA
Amount
$3,000.00
Cancel


4VFHBDDTGZXUWSL
MON 7/20 9:55 PM
Bitcoin
Pending
Rate: 1 BTC = $8,802.04
Address: 35pyzu2XAoqxwJqWJDoEc(dont know if you can get money from my deposit addresses but i want to be safe]
Amount
$200.00
Cancel

1WFFBLIJSJ1EEMZ
MON 7/20 9:54 PM
Bitcoin
Pending
Rate: 1 BTC = $8,802.04
Address: 38Xzu9YWo1BCttrgEgw(dont know if you can get money from my deposit addresses but i want to be safe]
Amount
$200.00
Cancel

IFRBYW2AIVVOPB0
MON 7/20 9:10 PM
Bitcoin
Pending
Rate: 1 BTC = $8,802.04
Address: 1Lutgc9yF438823VUcj000000000000(dont know if you can get money from my deposit addresses but i want to be safe]
Amount
$2,000.00
Cancel

DIXEBEGNSQUSUQQ
MON 7/20 9:08 PM
Bitcoin
Pending
Rate: 1 BTC = $8,802.37
Address: 3Fa8UVGFNpMYvaQMLxwx(dont know if you can get money from my deposit addresses but i want to be safe]
Amount
$250.00
Cancel

GB5KTR4UFRNEGWP
MON 7/20 9:07 PM
Bitcoin
Rate: 1 BTC = $8,802.81
Address: 32rERFn6fP3UxA9FjycgLU000000000000(dont know if you can get money from my deposit addresses but i want to be safe]
Transaction: eb28cf5ebef3865d60c846f8cb0f0396d7b288fcf9584a37440011ca797192cf
Amount
Sent
$250.00
0.02840002 BTC


OL4DXQXN8RMUFOI
MON 7/20 9:06 PM
Bitcoin
Pending
Rate: 1 BTC = $8,803.47
Address: 1UjqRsajTsoA1SNSHPY00000000000000(dont know if you can get money from my deposit addresses but i want to be safe]
Amount
$2,000.00
Cancel

N4MXZP6KIJLUKXE
MON 7/20 8:55 PM
Bitcoin
Pending
Rate: 1 BTC = $8,801.27
Address: 1FtQqU6sLkuwRYJc00000000000(dont know if you can get money from my deposit addresses but i want to be safe]
Amount
$2,200.00
Cancel

KWIEAYYXFVS6OIE
TODAY 12:28 AM
Litecoin
Pending
Rate: 1 LTC = $41.70
Address: MH9qc5AX9BM0000000000(dont know if you can get money from my deposit addresses but i want to be safe]
Amount
$5,000.00
Cancel

MTB1PA2QMS9BGFB
TODAY 12:14 AM
Litecoin
Pending
Rate: 1 LTC = $41.73
Address: MH9qc5AX9BMCjmQaqYJk000000000000(dont know if you can get money from my deposit addresses but i want to be safe]
Amount
$3,500.00
Cancel

TODAY 5:29 AM
Bitcoin
Pending
Rate: 1 BTC = $8,870.92
Address: 1FtQqU6sL0000000Jcn5YtzGD89r000000000(dont know if you can get money from my deposit addresses but i want to be safe]
Amount
$3,500.00
Cancel

I realize the last 3 withdrawals were from today but the rest were from 2 days ago and all they keep saying is that it takes 24 to 48 hours to process a withdrawal but i play here all the time and they have never taken longer than 1 day to process anything and they did process 1 for 250 dollars the day i did the withdrawal.

This was an email i received 11 hours ago

Emily Conner <luckyirishrose2017@gmail.com>
11:11 AM (9 hours ago)
to JETWIN

Please give me something any of the money please just give me 1 withdrawal


On Wed, Jul 22, 2020, 11:09 AM JETWIN support <support@jetwin.com> wrote:
Dear client,

We are still waiting for the information from our game providers. Your
request will be executed as soon as we receive data from them.

Kind regards,
Mike
The JETWIN Team

On 22.07.2020 17:50, Emily Conner wrote:
>
I AM BEGGING YOU TELL ME WHATS GOING ON IF YOU ARE NOT GOING TO PAY ME
> PLEASE JUST TELL ME I AM SO HEARTBROKEN I CANNOT TAKE IT ANY MORE

This was their response 1 day ago

JETWIN support <support@jetwin.com>
Tue, Jul 21, 3:14 AM (1 day ago)
 to me

Dear client,

Large withdrawals always go through manual review and require additional
approval. This usually takes 24-48 hours.

Kind regards,
Mike
The JETWIN Team


IT HAS BEEN OVER 48 HOURS SINCE MY FIRST WITHDRAWAL OF 4000 DOLLARS AND I HAVE RECEIVED NOTHING MORE THAN 250 BUCKS WHAT CAN I DO IS THERE ANYTHING THAT CAN CHANGE THIS
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July 23, 2020, 07:48:20 AM
 #10

I don't know them as a casino , but I will give you some general info regarding the email they sent you . Usually in case of large wins etc,  they need to verify the wins with their game providers ,  this is pretty standard stuff , bigger casinos as Fortunejack etc do this aswell , and sometimes it takes  a few days , basically they're checking if you somehow cheated or abused the software ( which probably you didn't) .

So try not to panic too much ,  as this is something standard .   But I'm pretty sure they'll probably ask you for KYC aswell soon enough , so you need to be ready to pass this verification aswell.

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July 23, 2020, 09:40:33 AM
 #11

I dont know what kyc is but i have identification if thats what you mean where else can i complain about this so that i can get the word out they have always paid me before but its never been this much its like every game i played was hitting. I dont know what to do
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July 23, 2020, 10:37:19 AM
 #12

I dont know what kyc is but i have identification if thats what you mean where else can i complain about this so that i can get the word out they have always paid me before but its never been this much its like every game i played was hitting. I dont know what to do
Alex already answered this, and you answered it yourself, too, when you said that you never withdrew that much. Please read his reply, again, and don't panic. Smiley

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July 23, 2020, 12:57:48 PM
 #13

I have been instructed to reprint the cashout requests and leave the deposit addresses i dont know if i am making a mistake by doing that but I am desperate. I made promises to my son whom I haven't seen in over 15 years and I can't fulfill those promises now because i don't have the money without what I won at jetwin so I am desperate and willing to do just about anything to get this money so here are all the xash out requests again

ISESQACWMFTET75
YESTERDAY 5:29 AM
Bitcoin
Pending
Rate: 1 BTC = $8,870.92
Address: 1FtQqU6sLkuwRYJcn5YtzGD89r5RajgT8b
Amount
$3,500.00
Cancel

SLNIQLQNZGINYEO
YESTERDAY 12:52 AM
Bitcoin
Pending
Rate: 1 BTC = $8,909.09
Address: 3DHYgc7EfKnAYxo1HHqQCLoihqBE9f4D63
Amount
$300.00
Cancel

KWIEAYYXFVS6OIE
YESTERDAY 12:28 AM
Litecoin
Pending
Rate: 1 LTC = $41.70
Address: MH9qc5AX9BMCjmQaqYJk6e2fWhoukoSoVj
Amount
$5,000.00
Cancel

MTB1PA2QMS9BGFB
YESTERDAY 12:14 AM
Litecoin
Pending
Rate: 1 LTC = $41.73
Address: MH9qc5AX9BMCjmQaqYJk6e2fWhoukoSoVj
Amount
$3,500.00
Cancel

MQZDER1AOFN74RK
MON 7/20 11:14 PM
Dash
Pending
Rate: 1 DASH = $66.26
Address: Xu6L3vLHFL2zhjiHYxajyo6AmpXLF1GgXA
Amount
$3,000.00
Cancel

4VFHBDDTGZXUWSL
MON 7/20 9:55 PM
Bitcoin
Pending
Rate: 1 BTC = $8,802.04
Address: 35pyzu2XAoqxwJqWJDoEc7SrYXwYQtxqEA
Amount
$200.00
Cancel

1WFFBLIJSJ1EEMZ
MON 7/20 9:54 PM
Bitcoin
Pending
Rate: 1 BTC = $8,802.04
Address: 38Xzu9YWo1BCttrgEgwaseiAjoeJ5QxJVS
Amount
$200.00
Cancel

IFRBYW2AIVVOPB0
MON 7/20 9:10 PM
Bitcoin
Pending
Rate: 1 BTC = $8,802.04
Address: 1Lutgc9yF438823VUcjdGrZEBDcWDRSdMN
Amount
$2,000.00
Cancel

DIXEBEGNSQUSUQQ
MON 7/20 9:08 PM
Bitcoin
Pending
Rate: 1 BTC = $8,802.37
Address: 3Fa8UVGFNpMYvaQMLxwxPhQPBDDh2zGwDq
Amount
$250.00
Cancel

This is the only cashout they sent for 250 dollars GB5KTR4UFRNEGWP
MON 7/20 9:07 PM
Bitcoin
Rate: 1 BTC = $8,802.81
Address: 32rERFn6fP3UxA9FjycgLUtvenukUv69Wz
Transaction: eb28cf5ebef3865d60c846f8cb0f0396d7b288fcf9584a37440011ca797192cf
Amount
Sent
$250.00
0.02840002 BTC/color]

OL4DXQXN8RMUFOI
MON 7/20 9:06 PM
Bitcoin
Pending
Rate: 1 BTC = $8,803.47
Address: 1UjqRsajTsoA1SNSHPYjdKJezKnLTxUcm
Amount
$2,000.00
Cancel

N4MXZP6KIJLUKXE
MON 7/20 8:55 PM
Bitcoin
Pending
Rate: 1 BTC = $8,801.27
Address: 1FtQqU6sLkuwRYJcn5YtzGD89r5RajgT8b
Amount
$2,200.00
Cancel

IKFLJYPU9HPCPVC
MON 7/20 8:29 PM
Bitcoin
Pending
Rate: 1 BTC = $8,802.59
Address: 1UjqRsajTsoA1SNSHPYjdKJezKnLTxUcm
Amount
$4,000.00
Cancel

If i knew how to post the screens hits i would if anyone out there can help me please do so my email is luckyirishrose2017@gmail.com my name is kristyn and I am desperate. I live in a piece of shit trailer and this money would change my whole life.
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July 23, 2020, 02:13:23 PM
 #14

KYC means know your customer ,  which means you might need to send some identification documents .   But from what you said it's not the case so far .
Read again what I wrote , it's standard to be delayed a bit , they are waiting for the game providers green light  ( Basically Jetwin casino doesn't own the slots u played at , they get permission to have them on their casino from the game providers)   so I'll tell you again , don't panic Cheesy , I'm pretty sure it will be fine once the verification comes back from the game providers.

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July 23, 2020, 06:53:56 PM
 #15

Jetwin casino just sent me a message i will copy and paste it here instructing me to contact MichaelJet on telegram and he proceeded to try and extort me for .2 bitcoins saying that i will not get my money until i pay the .2. I do not have .2 bitcoin i instructed him to take it out of my winnings and he said that was not possible...... I think i have lost the war and i just feel hopeless. IS there anything i can do???

support@jetwin.com
Inbox
x

JETWIN support <support@jetwin.com>
12:08 PM (1 hour ago)
to me

Dear client,

Kindly contact our manager in telegram to solve your problem.
Telegram: MichaelJET

Kind regards,
Mike
The JETWIN Team

i dont have a copper membership so i cant post the telegram messages but i will put them on twitter if anyone cares enough or is interested enough to look. If anyone out there can help me i will pay 2000 dollars out of the winnings to that person, but i have to actually receive the winnings first
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July 23, 2020, 07:05:56 PM
 #16

you can find my telegram messages and my screenshotted winnings on twitter @kristynkeese I am not really all that tech savy but i think you just look that up and it should pull up all my posts if anyone would like more information you can tweet me or pm me here and i will give you any information  you want and if you help me recover the funds i will pay 2000 dollars though i highly doubt that will happen i am just about ready to give up
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July 23, 2020, 07:24:18 PM
 #17

you can find my telegram messages and my screenshotted winnings on twitter @kristynkeese I am not really all that tech savy but i think you just look that up and it should pull up all my posts if anyone would like more information you can tweet me or pm me here and i will give you any information  you want and if you help me recover the funds i will pay 2000 dollars though i highly doubt that will happen i am just about ready to give up
There's nothing to see in your twitter as a proof.


You can follow this and upload the proofs here. It's really important since it is a scam accusation.
https://bitcointalk.org/index.php?topic=4938495.0

You can also contact their main thread creator but it seems BOOKMAKER is offline in a month now.

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July 23, 2020, 07:50:02 PM
 #18

I don't know what I'm doing wrong but this is my Twitter thing that I copy and pasted I can't afford to buy the copper membership so I can't post pictures but they're real and if you go to the following spot your  See them I think

Kristyn Keese
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July 23, 2020, 08:14:28 PM
 #19

you can find my telegram messages and my screenshotted winnings on twitter @kristynkeese I am not really all that tech savy but i think you just look that up and it should pull up all my posts if anyone would like more information you can tweet me or pm me here and i will give you any information  you want and if you help me recover the funds i will pay 2000 dollars though i highly doubt that will happen i am just about ready to give up
Finding your telegram messages and checking twitter account is nothing @AlexSimion is already give you details answer please wait with patience as they will verify from game provider hopefully they will issue your funds sadly no one from jetwin available for any reply or update here on this forum so wait and watch for next few days its better for you.
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July 23, 2020, 08:24:44 PM
 #20

This might be easier for the one who's verifying. This is all screenshots came from the twiiter account that OP provide. It would be better if we can have the username of the one your talking, It might be an imposter trying to get money from you.

KYC might be your only option if you are desperate as you said in your conversation.



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