Resolved - refund received

[Eaglesfan371]

Wagered 0.0275 BTC on a game, was misgraded, live support initially did not help, Stunna helped out, refund received.

Will give the site another try

Thank you

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[TalkStar]

You are in the wrong section. Please move your topic to scam accusation section and hope platform authority will give their reply soon. "Stake.com" is running their business for a long time and they have their official announcement on bitcointalk. Before calling them scammer you could notify them through their support or official ANN.

By the way, i wish "Stake.com" will give their explanation and we will be able to know actually what happened with you. Until then keep patience.   

[xxjumperxx]

As TalkStar has said, have you even tried contacting their Support and asking there? The chat support there is so super quick and I guarantee you would have gotten an answer and your money back faster than it took you type up this scam post...

I highly doubt that Stake would scam you and not follow their own rules...
Try it in a polite manner in their chat and you will get an answer and most likely you money back.

[Eaglesfan371]

As TalkStar has said, have you even tried contacting their Support and asking there? The chat support there is so super quick and I guarantee you would have gotten an answer and your money back faster than it took you type up this scam post...

I highly doubt that Stake would scam you and not follow their own rules...
Try it in a polite manner in their chat and you will get an answer and most likely you money back.

I went directly to their live support when I saw the bet was misgraded. Darko told me I was wrong and then blocked me from using live support. I did not curse or anything, worst I said was I’m being scammed when he refused to correct the bet.

[Stunna]

Hi Eagles,

Sorry we had an issue with our odds provider they made an absolute mess. We ended up choosing to pay out all the winners and void all the losing bets so it cost us a fair bit.

You can claim a full refund by using this link.
https://stake.com/?bonus=BaseballBack

Our support should have got in touch with you via email, if there is anything else we can do to help let us know. Again apologies for the inconvenience

[Eaglesfan371]

Hi Eagles,

Sorry we had an issue with our odds provider. We actually ended up choosing to pay out all the winners and void all the losing bets.

You can claim a full refund by using this link.
https://stake.com/?bonus=BaseballBack

I will explore the issues you had with live support, again please accept my apologies for the inconvenience and frustration.

That is okay since it appears things are resolved. However, when I click that link it says “coupon code no longer valid”. My balance is still near 0 and ticket graded a loss.

Can you please add the 0.0275 BTC to my account directly?

 I appreciate your quick response on here and will change/delete this thread. I apologize for the aggressive commenting but how quick I was blocked on live chat I was very upset. I am headed to bed but hope to resolve this in morning.

[Stunna]

Hi Eagles,

Sorry we had an issue with our odds provider. We actually ended up choosing to pay out all the winners and void all the losing bets.

You can claim a full refund by using this link.
https://stake.com/?bonus=BaseballBack

I will explore the issues you had with live support, again please accept my apologies for the inconvenience and frustration.

That is okay since it appears things are resolved. However, when I click that link it says “coupon code no longer valid”. My balance is still near 0 and ticket graded a loss.

Can you please add the 0.0275 BTC to my account directly? My account is “bitcoin53194”.

 I appreciate your quick response on here and will change/delete this thread. I apologize for the aggressive commenting but how quick I was blocked on live chat I was very upset. I am headed to bed but hope to resolve this in morning.

Please check your PM's will sort this out for you. No need for apology I would have been pissed off as well!

[Eaglesfan371]

Looks like I can only send 1 PM per hour so I’ll follow up here.

Sent you screenshot of the error and my account.

Update: just spoke with support, they say there is an issue with the time stamp of the coupon refund, and to try the link in a couple hours.

Once I receive the refund will give Stake another shot (they have some really good cash back promos if your bet lose certain ways) and delete this thread.

Thank you