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Author Topic: FortuneJack predatory rules  (Read 590 times)
beetsNretreats (OP)
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July 28, 2020, 10:48:14 PM
Merited by malevolent (2)
 #1

Why would anyone play on fortunejack with their absurd rules? I deposited and played over the weekend, only to find out you can't even withdraw. They then send you an email where they explain that you need to play double whatever you deposited. Great, now I have to play more. Done.

I withdraw.

A day later I receive another email that says I need to make ONE BET that is at least half of my deposit. WHAT? Another stupid rule? Why would anyone play on this dogshit website.
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July 28, 2020, 11:27:51 PM
Merited by RHavar (25), tyKiwanuka (1)
 #2

Here are the relevant rules that I stripped from FortuneJack's Terms of Service:

Quote
8.1.1. On Slots, Casino Games and Live Games Your deposit amount must be wagered, be turned over 2 (two) times;

8.1.2. On Sportsbook Services You have to make at least one bet with minimum stake of 50% of Your deposit amount (example: if Your deposit amount is equivalent to EUR 100, You have to bet minimum EUR 50 on any position You can select on Sportsbook Services);
That second rule is insanely scummy: I have actually never seen anything like this before on any casino.

Suppose someone deposits $2000, hoping to play with proper bankroll management with sports betting and instead they have to actually drop down $1000 on a bet. What kind of ridiculousness is that? It doesn't even stop any abuse: if someone really wanted to avoid that rule they would simply deposit in chunks, thereby making the minimum stake far lower. For example, depositing $100, 20 times.

beetsNretreats (OP)
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July 29, 2020, 12:03:30 AM
 #3

Here are the relevant rules that I stripped from FortuneJack's Terms of Service:

Quote
8.1.1. On Slots, Casino Games and Live Games Your deposit amount must be wagered, be turned over 2 (two) times;

8.1.2. On Sportsbook Services You have to make at least one bet with minimum stake of 50% of Your deposit amount (example: if Your deposit amount is equivalent to EUR 100, You have to bet minimum EUR 50 on any position You can select on Sportsbook Services);
That second rule is insanely scummy: I have actually never seen anything like this before on any casino.

Suppose someone deposits $2000, hoping to play with proper bankroll management with sports betting and instead they have to actually drop down $1000 on a bet. What kind of ridiculousness is that? It doesn't even stop any abuse: if someone really wanted to avoid that rule they would simply deposit in chunks, thereby making the minimum stake far lower. For example, depositing $100, 20 times.

This is exactly what I mean. The website is anti-users, I dont see why there are so many people praising the sites, and so many promotions for this site. There does not seem to be any logic behind their rule, other than for them to force players to lose money for their own benefit. I wouldn't have played on this site if I knew this BEFORE i deposited, but they made sure to keep it nice and hidden. I havent see anyone talk about this before and now my balance is stuck.

Im at a crossroads where I need to bet half my deposit, but if I lose it I'm going to be down even more than I already am and don't know what to do.
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July 29, 2020, 12:14:28 AM
 #4

Here are the relevant rules that I stripped from FortuneJack's Terms of Service:

Quote
8.1.1. On Slots, Casino Games and Live Games Your deposit amount must be wagered, be turned over 2 (two) times;

8.1.2. On Sportsbook Services You have to make at least one bet with minimum stake of 50% of Your deposit amount (example: if Your deposit amount is equivalent to EUR 100, You have to bet minimum EUR 50 on any position You can select on Sportsbook Services);
That second rule is insanely scummy: I have actually never seen anything like this before on any casino.

Suppose someone deposits $2000, hoping to play with proper bankroll management with sports betting and instead they have to actually drop down $1000 on a bet. What kind of ridiculousness is that? It doesn't even stop any abuse: if someone really wanted to avoid that rule they would simply deposit in chunks, thereby making the minimum stake far lower. For example, depositing $100, 20 times.

Seems strange.
I don't really bet on sports, so are they saying that I *have* to, or that if I do I have to bet 50% in one bet of my deposit.
That is just really odd. The only thing I can some up with and it's a stretch is that it has to do with some bonus thing, but other then that I have no idea.
Or is it an "OR" as in you can do this or that?

-Dave

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actmyname
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July 29, 2020, 12:25:39 AM
 #5

Seems strange.
I don't really bet on sports, so are they saying that I *have* to, or that if I do I have to bet 50% in one bet of my deposit.
I assume that this is in regards to the sportsbook exclusively, but even if that is the case that's still completely unreasonable. It's basically forcing users to either deposit in multiple chunks or to increase their volatility and disregard bankroll management (which is better for the casino, as heightened betting volume does increase profits on a universal scale).

That is just really odd. The only thing I can some up with and it's a stretch is that it has to do with some bonus thing, but other then that I have no idea.
Or is it an "OR" as in you can do this or that?
What would the other part of the "OR" be?

AFAICT, you either have to lose 2% of your deposit either through the first rule (i.e. dice, 1% edge, rolling until deposit is fully wagered twice) or the second (i.e. sportsbet juice at 50% of deposit accounts for >4% edge).

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July 29, 2020, 02:30:02 AM
 #6

Seems strange.
I don't really bet on sports, so are they saying that I *have* to, or that if I do I have to bet 50% in one bet of my deposit.
I assume that this is in regards to the sportsbook exclusively, but even if that is the case that's still completely unreasonable. It's basically forcing users to either deposit in multiple chunks or to increase their volatility and disregard bankroll management (which is better for the casino, as heightened betting volume does increase profits on a universal scale).

That is just really odd. The only thing I can some up with and it's a stretch is that it has to do with some bonus thing, but other then that I have no idea.
Or is it an "OR" as in you can do this or that?
What would the other part of the "OR" be?

AFAICT, you either have to lose 2% of your deposit either through the first rule (i.e. dice, 1% edge, rolling until deposit is fully wagered twice) or the second (i.e. sportsbet juice at 50% of deposit accounts for >4% edge).
I was mangling what I was trying to say.

So I deposit $10, by the rules I have to play $20 though the casino OR make a $5 sports bet.
I figure if I bet $20 but play no sports I'm fine.

BUT, if I play $20 and then put in a $1 bet on sports am I now required to make a $5 bet.

So is it either 2x play through OR 50% sports bet. Or is it 2x play though and 50% sports bet if you bet. From what you posted it's ambiguous. I did not actually go to the fortunejack site to check what it around it in terms of rules. Mostly because the SonicWall blocks gambling sites. I'm guessing it's in 8.1.0 or 8.1.3 since you posted 8.1.1 and 8.1.2.

If they are going to be scummy about the 50% bet I can see them being scummy about other things.

-Dave

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actmyname
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July 29, 2020, 02:58:42 AM
 #7

So is it either 2x play through OR 50% sports bet. Or is it 2x play though and 50% sports bet if you bet. From what you posted it's ambiguous. I did not actually go to the fortunejack site to check what it around it in terms of rules. Mostly because the SonicWall blocks gambling sites. I'm guessing it's in 8.1.0 or 8.1.3 since you posted 8.1.1 and 8.1.2.

If they are going to be scummy about the 50% bet I can see them being scummy about other things.
I'm not seeing anything else. 8.1 which is where they start is merely the general withdrawal clause:

Quote from: FortuneJack ToS
8.1. You are allowed to withdraw monetary funds accumulated on Your Account, including Your deposits and winnings, to Your other crypto-wallet account not held with the Company only if: a) You are a verified User, meaning that You have verified your email address and/or the phone number and/or complied with any other verification requirement established by the Company, from time to time, and b) You comply with the wagering requirement established by the Company. Wagering requirement means the amount of monetary value or number of times You need to make bets before You are allowed to withdraw all or part of your funds from Your Account to Your other crypto-wallet account (the “Wagering Requirement”). We establish different Wagering Requirements for different Gaming Services, in particular:

And then follow the terms I've laid out.

Though, when I was looking through the section, I did come across this as well:

Quote
8.6. The maximum amount that we shall be obliged to pay to You in respect of any single bet or spin, including any single bonus round or free spin, shall be limited to and in no event shall exceed the amount of crypto currency equivalent to EUR 300 000 (three hundred thousand) (the “Maximum Win Limit”). The Maximum Win Limit does not include any Jackpot winnings. You acknowledge and agree that for certain Gaming Services your approved staking level may mean that You may have the opportunity to win above the the Maximum Win Limit. Also, the amount of the total winning, including the amount above the Maximum Win Limit, may be deposited on Your Account. You acknowledge and agree that we shall have the right to cut the amount above the Maximum Win Limit from Your Account and pay to You only the Maximum Win Limit.

Not including jackpot winnings? That's good. But... seeing the bet winnings, seeing the balance placed on your account, and then having them taken away from you? That's... not.

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July 29, 2020, 11:56:37 AM
 #8


Quote
8.6. The maximum amount that we shall be obliged to pay to You in respect of any single bet or spin, including any single bonus round or free spin, shall be limited to and in no event shall exceed the amount of crypto currency equivalent to EUR 300 000 (three hundred thousand) (the “Maximum Win Limit”). The Maximum Win Limit does not include any Jackpot winnings. You acknowledge and agree that for certain Gaming Services your approved staking level may mean that You may have the opportunity to win above the the Maximum Win Limit. Also, the amount of the total winning, including the amount above the Maximum Win Limit, may be deposited on Your Account. You acknowledge and agree that we shall have the right to cut the amount above the Maximum Win Limit from Your Account and pay to You only the Maximum Win Limit.

Not including jackpot winnings? That's good. But... seeing the bet winnings, seeing the balance placed on your account, and then having them taken away from you? That's... not.

That is kind of scummy, with a but;
There are a some real physical casinos out there that have similar rules.
I have seen table games have fine print on the signs about "Max Win". Not sure when or where it started, but I have seen it in a few places over the years.
Mostly smaller ones here and there, not in the Vegas mega-resorts, but they are out there.
I'm guessing it's just to prevent some mega payout on some side bets that have horrible odds but still have a 1000x payout for something.

-Dave


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July 29, 2020, 01:31:45 PM
 #9

Here are the relevant rules that I stripped from FortuneJack's Terms of Service:

Quote
8.1.1. On Slots, Casino Games and Live Games Your deposit amount must be wagered, be turned over 2 (two) times;

8.1.2. On Sportsbook Services You have to make at least one bet with minimum stake of 50% of Your deposit amount (example: if Your deposit amount is equivalent to EUR 100, You have to bet minimum EUR 50 on any position You can select on Sportsbook Services);
That second rule is insanely scummy: I have actually never seen anything like this before on any casino.

Suppose someone deposits $2000, hoping to play with proper bankroll management with sports betting and instead they have to actually drop down $1000 on a bet. What kind of ridiculousness is that? It doesn't even stop any abuse: if someone really wanted to avoid that rule they would simply deposit in chunks, thereby making the minimum stake far lower. For example, depositing $100, 20 times.

No it's not.  It's really quite common for fiat sportsbetting sites to have 2x or 3x deposit roll overs from my experience...  5Dimes and Pinnacle come to mind with bonus for the former, without for the latter.

And really, it's protection for the site from money laundering and stuff like bonus whoring if anything cos most crypto gambling sites don't really collect any identification.

I'm not defending the site cos I'm in their campaign...  Just telling you guys what's up.

R


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July 29, 2020, 02:16:13 PM
Merited by efialtis (1)
 #10

No it's not.  It's really quite common for fiat sportsbetting sites to have 2x or 3x deposit roll overs from my experience...

Standard in (fiat) bookies is 1x rollover of your deposit, before you can withdraw, which is ok. 2x I have never seen, though maybe still acceptable, but 3x is just brazen, greedy and not fair. But FJ's 2x is only for casino games as stated earlier, which is fine I think.

That 8.1.2 rule is the biggest joke I have ever seen, had to go to their site to see it for myself, this is a rip-off. There seems to be no min odds requirement, so you can at least play a 1.01 and pray, but this speaks volumes about what they are up to.

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July 29, 2020, 02:19:51 PM
 #11

No it's not.  It's really quite common for fiat sportsbetting sites to have 2x or 3x deposit roll overs from my experience...

Standard in (fiat) bookies is 1x rollover of your deposit, before you can withdraw, which is ok. 2x I have never seen, though maybe still acceptable, but 3x is just brazen, greedy and not fair. But FJ's 2x is only for casino games as stated earlier, which is fine I think.

That 8.1.2 rule is the biggest joke I have ever seen, had to go to their site to see it for myself, this is a rip-off. There seems to be no min odds requirement, so you can at least play a 1.01 and pray, but this speaks volumes about what they are up to.

What a find here! 8.1.2 is indeed unheard of and I couldn't believe something like that is seriously an existing part of ToS... I would love to hear from @FortuneJack on this.

Jez - they all have the edge anyways so why implementing such predatory terms...

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July 29, 2020, 03:10:05 PM
 #12

And really, it's protection for the site from money laundering and stuff like bonus whoring if anything cos most crypto gambling sites don't really collect any identification.
If they really wanted to prevent money laundering, they could at least make that betting part accumulative or sort that some other way and not force people to bet more than they are willing to. Forcing people to bet 50% of the deposit on a single bet feels like a trap. Sure, they covered themselves with Tos, but it's a bad practice nevertheless.

As @tyKiwanuka said, OP can go around that by finding some 1.01 game, but even with those odds things can go wrong (happened to me quite a few times).

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July 30, 2020, 10:51:29 AM
Merited by suchmoon (7), malevolent (4)
 #13

It's really quite common for fiat sportsbetting sites to have 2x or 3x deposit roll overs from my experience...
Not from where I am coming from. Our gambling sites don't have rollover requirement, you are free to make deposit and if you don't like what they offer or if you have changed your mind and you don't want to place bet, you are free to withdraw full deposited amount, no questions asked.

Of course, you will need to provide them your full personal information when signing up and if there is something suspicious going on, government agency will probably contact you. All these rollover requirements, selective KYC over few bucks what some casinos are doing, bet half of your deposit is bullshit and it really doesn't prevent money laundering, however, it forces player to make more bets.

And really, it's protection for the site from money laundering and stuff like bonus whoring if anything cos most crypto gambling sites don't really collect any identification

Having 2 scenarios:

1) player make $100 deposit, does 1/2/3/whatever rollover, lose $10 and withdraw $90, KYC free
2) player make $100 deposit, decide not to gamble and withdraw $100, casino refuse to send them their funds and enforce KYC check, telling them it is because of their AML policy and shitty ToS.

How the fuck is this protecting them from money laundering?
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July 30, 2020, 01:47:56 PM
 #14

It's really quite common for fiat sportsbetting sites to have 2x or 3x deposit roll overs from my experience...
Not from where I am coming from. Our gambling sites don't have rollover requirement, you are free to make deposit and if you don't like what they offer or if you have changed your mind and you don't want to place bet, you are free to withdraw full deposited amount, no questions asked.

Of course, you will need to provide them your full personal information when signing up and if there is something suspicious going on, government agency will probably contact you. All these rollover requirements, selective KYC over few bucks what some casinos are doing, bet half of your deposit is bullshit and it really doesn't prevent money laundering, however, it forces player to make more bets.

And really, it's protection for the site from money laundering and stuff like bonus whoring if anything cos most crypto gambling sites don't really collect any identification

Having 2 scenarios:

1) player make $100 deposit, does 1/2/3/whatever rollover, lose $10 and withdraw $90, KYC free
2) player make $100 deposit, decide not to gamble and withdraw $100, casino refuse to send them their funds and enforce KYC check, telling them it is because of their AML policy and shitty ToS.

How the fuck is this protecting them from money laundering?

What gambling sites are those?  Let's make a thread and let everybody in the gambling section know which ones are safe to deposit in and withdraw with no questions asked and which ones have roll overs.

Anyway...  Ok...  So how is Pinnacle, a fiat sports betting site that requires 1x roll over and that's as legit as they come fine and FJ that requires .5x roll over predatory?  And 1x roll over is mostly industry standard for most bookies afaik.

And for 'item 2', money launderers pay people a percentage of the money to get them to use their identity, some could use fake ID's, etc, etc...

R


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July 30, 2020, 02:03:00 PM
Last edit: July 30, 2020, 02:35:37 PM by actmyname
 #15

Anyway...  Ok...  So how is Pinnacle, a fiat sports betting site that requires 1x roll over and that's as legit as they come fine and FJ that requires .5x roll over predatory?  And 1x roll over is mostly industry standard for most bookies afaik.
A 1x rollover is [not] less predatory than a 0.5x rollover: that is true.

However, FortuneJack doesn't have just a 0.5x rollover. You have to place a bet with a minimum stake of 50% of your deposit. That is the predatory part, not the rollover. These types of rules may be linked to regulatory measures but it doesn't mean that the casinos don't milk them for all the players are willing to put up with - rollover on its own being a status quo ToS clause in casinos was bad enough. However, when we simply dismiss the scumminess with a "should have read ToS" comment then all that is happening is that the focus is being pushed not on the one enforcing unfair rules, but the one being subjected to them.

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July 30, 2020, 02:26:07 PM
Last edit: July 30, 2020, 03:07:18 PM by tokeweed
 #16

^  .5x roll over is less requirement than 1x.  Lol.  And I'm not sure if I misunderstood the rules or you guys did.  I don't think FJ's ToS or any sports betting site would require anybody to bet 50% of their stake all in one time upon deposit.


8.1. You are allowed to withdraw monetary funds accumulated on Your Account, including Your deposits and winnings, to Your other crypto-wallet account not held with the Company only if: a) You are a verified User, meaning that You have verified your email address and/or the phone number and/or complied with any other verification requirement established by the Company, from time to time, and b) You comply with the wagering requirement established by the Company. Wagering requirement means the amount of monetary value or number of times You need to make bets before You are allowed to withdraw all or part of your funds from Your Account to Your other crypto-wallet account (the “Wagering Requirement”). We establish different Wagering Requirements for different Gaming Services, in particular:

8.1.1. On Slots, Casino Games and Live Games Your deposit amount must be wagered, be turned over 2 (two) times;

8.1.2. On Sportsbook Services You have to make at least one bet with minimum stake of 50% of Your deposit amount (example: if Your deposit amount is equivalent to EUR 100, You have to bet minimum EUR 50 on any position You can select on Sportsbook Services);


And it never happened to me tbh.  Deposited around 200 USD and made 20 - 30 bets with no problems.

Edit:  I'll ask them about the 50% rule and clear it up for everybody.

Edit:  Reading it again...  'You have to make at least one bet with minimum stake of 50% of your deposit.'.  'At least one bet' means you can do multiple bets until it reaches 50% of your deposit.  I think...  But let's clear things up.

R


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July 30, 2020, 06:58:53 PM
Last edit: July 30, 2020, 07:18:38 PM by marlboroza
 #17

And for 'item 2', money launderers pay people a percentage of the money to get them to use their identity, some could use fake ID's, etc, etc...
I am under impression that you don't know what is money laundering, no hard feelings. How rollover rule stops money laundering exactly?
And it never happened to me tbh.  Deposited around 200 USD and made 20 - 30 bets with no problems.

Edit:  Reading it again...  'You have to make at least one bet with minimum stake of 50% of your deposit.'.  'At least one bet' means you can do multiple bets until it reaches 50% of your deposit.  I think...  But let's clear things up.
It really doesn't, but as you said that you have made some bets and it never happened to you, they should change something in ToS, it is confusing and just because it is part of ToS, site could force player to place large bet.
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July 31, 2020, 12:04:08 AM
 #18

It really doesn't, but as you said that you have made some bets and it never happened to you, they should change something in ToS, it is confusing and just because it is part of ToS, site could force player to place large bet.
Ambiguous wording in contracts means that you are going to run into some problems. That is why they always make a big fuss out of the whole "You" and "We" pronoun game because any non-specificity can result in a legal loophole... for you or for we. Wink

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July 31, 2020, 02:11:48 AM
 #19

It really doesn't, but as you said that you have made some bets and it never happened to you, they should change something in ToS, it is confusing and just because it is part of ToS, site could force player to place large bet.
Ambiguous wording in contracts means that you are going to run into some problems. That is why they always make a big fuss out of the whole "You" and "We" pronoun game because any non-specificity can result in a legal loophole... for you or for we. Wink

They can just selective scam anyone with the help of this rule. Even I don't think it's mandatory to wager 1/2 of the deposit amount at a single bet to be able to withdraw your own money from the site in any fair online casino. This sounds shady as hell in itself and can make it easy for the casino to earn money by selectively enforcing this type of rules and making it less fair for the players.

FortuneJack should comment on this 8.1.2 rule and clarify it's usecase or how is it relevant atleast.
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July 31, 2020, 05:02:01 AM
 #20

Here are the relevant rules that I stripped from FortuneJack's Terms of Service:

Quote
8.1.1. On Slots, Casino Games and Live Games Your deposit amount must be wagered, be turned over 2 (two) times;

8.1.2. On Sportsbook Services You have to make at least one bet with minimum stake of 50% of Your deposit amount (example: if Your deposit amount is equivalent to EUR 100, You have to bet minimum EUR 50 on any position You can select on Sportsbook Services);
That second rule is insanely scummy: I have actually never seen anything like this before on any casino.

Wow, wtf. I've never seen anything like that. That's retardedly unfair. It wouldn't even stop abuse, just a way to screw legit gamblers.

When ever I see stuff like this, I always wonder if they're scummy or stupid, but I guess either way it's not somewhere you can imagine wanting to play :/

Check out gamblingsitefinder.com for a decent list/rankings of crypto casinos. Note: I have no affiliation or interest in it, and don't even agree with all the rankings ... but it's the only uncorrupted review site I'm aware of.
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