SOLVED Exonium.one exchange is a trap/scam

[fairysquirt]

this exchange is a scam. their trading doesn't work and they lock you for cancelling orders that should have gone through anyway. then your google 2fa is rejected and they lock you out. i've traded on over 40 exchanges, and this is an obvious scam, i've only been on 4 other scammy exchanges like this trash-tier one before. W A R N I N G

I've been there 40 minutes and they've already scammed me. they run exonium like ccp run china.

[1714722436]

1714722436

[1714722436]

1714722436

[Yogee]

If you check their support page, you can also find tutorial on how to unlock your account in case you tried to input 2FA too many times.

I. REASONS

Here are some possible reasons why your account got locked due to too many 2FA inputs:

1. Your account is under attack: Someone may be trying to steal your account and tried typing the numbers in your 2FA many times. If he/she was unable to access your 2FA, your account will be temporarily locked.

2. You haven't synchronized the time on your PC and your mobile. Therefore, you are unable to access your account by your 2FA. Please kindly refer to this link.

II. VIOLATIONS:

1. Your account will be temporarily locked after you've entered your 2FA wrongly for 5 consecutive times. Then the system will automatically send an unlock account email to you.

2. After unlocking your account, if you continue to enter the incorrect 2FA, your account will be locked permanently. If this has happened to you, please follow instructions in step III to unlock your account

III TO UNLOCK YOUR ACCOUNT:

To unlock your account, please submit your verification documents for Exonium Support, which include:

1. Documents:

    Full screenshot of your Successful Last Login and the country you are logging in from.
    Full screenshot of a Withdraw/Deposit Successful email relating to Exonium.
    Your Balances. (Relative numbers)
    Exonium Account email address.

2. Photo of the page of your Passport/ID card showing your personal details.

Important:

    The photo if your passport or ID card with your personal details must fill the entire page.
    Every word on the page must be legible.
    The passport must still be valid.
    The copy must not be modified by any photo editing software.

3. A selfie of you holding: the page of your Passport/ID card showing your personal details + a handwritten note stating "Exonium Unlock account" with your account and the date of application.

- https://exonium.zendesk.com/hc/en-us/articles/360028830852-5-My-account-got-locked-because-I-tried-to-input-2FA-too-many-times-What-do-I-do-


If you are not satisfied with that, contact their support team first then wait for their response.

I also searched for the exchange reviews on google and found another scam accusation here https://bitcointalk.org/index.php?topic=5213827.0 It's a few months old and I don't know if the matter has been settled already.

[smyslov]

The link is not posted and all the details about how and how much have been scammed is not posted of course we want all those proven to be a scam site or exchanges should be posted with all the details, not because we suspect that it is a scam site we need to be sure it is indeed a scam site.

[fairysquirt]

It wasn't the wrong 2FA, I literally just had setup my account 10mins before.
And the 2FA is titled EXONIUM and is the most recent. It started working again after I told them I have the backup code and "this is ridiculous."

But my funds are still stuck even now, and instead of helping they have resorted to mocking me.



Look at my order bottom of image (the one that has the option to 'cancel' not yet clicked),
then compare to the live buy/sell price on the order book.



Now look at the order book, at the order i'm buying has gone down by the amount I executed.
From 6 to 1, and my order is for 5EOS. But look.. my order has 0% filled and now the only option I have left to do is cancel it right???



Now look at all the order stuck cancelling. All of these should have been executed as above.
Note in the first image the 2.8usdt order is a bot that pops up and vanishes very fast, the screenshot got it, but that wasn't the order I was trying to buy.

Also they only allow whole EOS purchases which leaves you with dust.
They also put in their support information, you can be blocked for cancelling orders:



SO on an exchange which has an issue no other exchange has.... they also have a policy to punish people for being victims of this isssue?

I've traded on over 40 exchanges... I've been in many traps and many scams.. from C-Cex xvg robbery to Coinsmarkets ddos, Cryptopia hack, Nova lockout, tradesatoshi exitscam. et cetera.

I know a trap when i'm in one and this exchange is highly suspicious conduct and my USDT was stuck there from 10 minutes after registering.
In a technical glitch they refuse to acknowledge.



They said to me "it doesn't make sense for us to take a mere 149USDT from you, take a chill pill".... lmao

Even if they do end up releasing my USDT or EOS what ever the case may be, it is likely a mechanism they use to trade peoples liquidity on the D-Low.
I've seen Yobit and TradeSatoshi do the same thing.

I will rephrase my warning.... Exonium has been arogant to deal with, and they are not fit to run a website let alone a cryptocurrency exchange,
whether they are intentionally scamming anyone, is unknown. But I felt compelled to warn people, to be cautious here.

In response to your reply about the 2FA procedure, they asked me in support email when my 2FA wasn't working for my ID, I told them it wouldn't help as I had just setup my account and wasn't verified yet (then 2FA started working again as aforementioned). But that is also a trap. They say verification is not required, 2BTC withdrawal limit, an 100BTC limit if you submit documents.

I'm used to high withdrawal fees and lying about KYC requirements from Hitbtc, and Exonium hasn't asked me for verification again. They responded to my support reply saying "as mentioned your account is locked due to wrong 2FA", but I can login fine now... and it isn't locked. And they said they are investigating the EOS/USDT trading issue and "Do look forward to our update regarding your EOS trade" in those words.

Like how much does EOS need to drop before they are going to give me my executed order, which should have gone through at the time I made it. At the precise price of the sell order... and as shown; the sell order decreased by the amount of my order. I did this last one to demonstrate...
The other orders you see cancelling... all of those the full sell order vanished as I completely filled it.. with my buy order. I still have 1.35% of my funds stuck in USDT because they don't allow you to buy a fraction of one EOS ... haha.. it is alllllll veeryyyy susssppicious.




See... all of my USDT stuck in orders that won't cancel... and 2.1 USDT dust I can't spend, and cost 2USDT to withdraw...
And you can convert dust to their trash tier CSM token, which is redundant on their own exchange whilst the swapped version
is happening on digifinex atm. Jeheesus. Could they be any less subtle.

[fairysquirt]

still stuck on Exonium trash-tier exchange

[AmoreJaz]

It wasn't the wrong 2FA, I literally just had setup my account 10mins before.
And the 2FA is titled EXONIUM and is the most recent. It started working again after I told them I have the backup code and "this is ridiculous."

But my funds are still stuck even now, and instead of helping they have resorted to mocking me.

-

Look at my order bottom of image (the one that has the option to 'cancel' not yet clicked),
then compare to the live buy/sell price on the order book.

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you should put all those above details in your OP. and follow this below format -

Code:

[b][color=black]What happened:: [/color][/b]

[b][color=black]Scammers Profile Link: [/color][/b]

[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b]

-

i have never heard of this exchange and wondering why you used their exchange? are there coins being traded only in that exchange? whats the advantage of using this shady exchange?  next time check for existing issues or allegations towards the exchange before trading with them. one google away and you will see if there are hits on them.

[fairysquirt]

thanks for the protocol. they are tied to consentium and I was looking to capitalize on the update news. as mentioned, I only used the exchange for a few minutes before being stuck there. so I don't use this exchange persay, as it is un-usable.

it seemed semi legit.

[fairysquirt]

SO.... to update everyone so they can make their own properly informed decision.
My balance is now free, in the form of USDT. Upon withdrawing they set gwei 70, it has been 5 hours so far as it is safe low 105 gwei gas rate atm.

They told me I shouldn't be surprised as it is Ethereum, implying it is my fault for trying to withdraw an ERC20 token.
Rather than their fault i'm not withdrawing EOS instead because their exchange is not functional enough to be able to buy it.

All in all, fun times. Been a wild couple of weeks being patronized over a small bit of tether.

I'm starting to believe that other guys post about being robbed outright.

[fairysquirt]

Full disclosure:



And the USDT showed up today, finally have it back where I sent it from minus fees.

Perhaps if they remove their strange policy about cancelling orders, this kind of bug wouldn't arise and the exchange could debatably be usable.


I'm calling it SOLVED. but i'm skeptical about their sincere operation of an exchange.

[Jawhead999]

I'm calling it SOLVED. but i'm skeptical about their sincere operation of an exchange.

Hopefully you get back the token, even this has been solved... it's doesn't mean 100% safe. I suggest to move your funds to more popular and trusted exchanges (e.g. Binance). Keep in mind, don't hold your funds inside exchanges... because its not safe. You need to hold on your wallet.

Anyway, please revise your topic "W A R N I N G" to "RESOLVED" and lock it.