1xBit.com Coming back to Bitcointalk, Solving all the issues.

[1xbit_official]

Hello Bitcointalk Community

1xBit is Now control by a new Team. We want to do a fresh start again. Most of the scam accusation are 2 years+ old, not sure if there a way to resolve them.

If there is any issues with your account please post all the details here, make sure to provide your account number.(Send the information via PM) We will try to solve all your issues. We're interested to hear back your thoughts too.


Best Regards
1xBit Team

[suchmoon]

A newbie asking to post account numbers? I don't think that's a very good idea. I'm going to label you as a phishing scammer until you get your shit together if you really are who you claim you are.

[1xbit_official]

A newbie asking to post account numbers? I don't think that's a very good idea. I'm going to label you as a phishing scammer until you get your shit together if you really are who you claim you are.

Hello

Please post or pm us your email, We will send a verification email asap!

- 1xBit Team

[notblox1]

Can you show some proof that you are really part of new 1xbit team member?
If you are, then you would need to work really hard to fix all those scam accusations.
There is also a question about old 1xbit topic:
https://bitcointalk.org/index.php?topic=3906360.0
and member 1xBit_com:
https://bitcointalk.org/index.php?action=profile;u=2122225

[suchmoon]

Please post or pm us your email, We will send a verification email asap!

I don't think that would prove anything. My point is: DON'T ASK FOR ACCOUNT NUMBERS. And use the original 1xbit login that notblox1 posted above, otherwise it looks like you're trying to evade your negative reputation instead of fixing it.

Speaking of which, you don't need a new thread for that either. Address the complaints where they are and don't use the Reputation board to publish your PR.

[The Cryptovator]

I don't think that would prove anything.

I think sending emails from below 4 accounts would prove that OP is from the team either changed hand or not.

General queries: support-en@1x-bit.com
Security department: security@1x-bit.com
Public relations and advertising: marketing@1x-bit.com
Partnership queries (online): b2b@1x-bit.com

I believe the community will help if you really want to resolve all the issues related to 1xbit. But for sure, it would be too complicated. Before proceeding further processor you need to prove that you are from the team. It would be better if you post or give authorization from your previous accounts controlled by the 1xbit team.
I have created a new mail for test and verify. Have sent to OP PM, please send mail from all 4 accounts that I have listed above. I will update it if received. Please write briefly.
Archived the thread for the future reference; http://archive.is/qY8iz

[marlboroza]

A newbie asking to post account numbers? I don't think that's a very good idea. I'm going to label you as a phishing scammer until you get your shit together if you really are who you claim you are.

Hello

Please post or pm us your email, We will send a verification email asap!

- 1xBit Team

Is this automated reply? 

Yep, this sounds like phishing attempt especially with that "verification email" part, I am going to add another negative to this profile until proven otherwise.

[suchmoon]

I have created a new mail for test and verify. Have sent to OP PM, please send mail from all 4 accounts that I have listed above. I will update it if received. Please write briefly.

Please make sure to verify DKIM signature. Without it any e-mail address can be spoofed.

And I still would say that they don't need to ask for account numbers to be posted publicly or to have this thread at all. Sounds like a lame PR move and now an attempt to have reputable members involved in validating something.

[irfan_pak10]

They have contacted us for their project promotion, where I asked them to clear your name by processing all the active accusations against 1xbit.

Reference: https://bitcointalk.org/index.php?topic=5261506.0

[YOSHIE]

Are you kidding,
1xbit, there are (a ton of) problems here, how do you solve all the fraud accusations here, gmail verification doesn't solve the problem, in my opinion, it gets complicated.

2. They have a very bad record of withholding people's funds whenever they are trying to withdraw., delayed deposits, very slow support, cancelled live bets etc. So many scam accusations here about that.
- https://bitcointalk.org/index.php?topic=1792648
- https://bitcointalk.org/index.php?topic=2160655
- https://bitcointalk.org/index.php?topic=4868970
- https://bitcointalk.org/index.php?topic=1780490
- https://bitcointalk.org/index.php?topic=5044749
- https://bitcointalk.org/index.php?topic=1945964
... And many more, so if i were you... I wouldn't even think of sending their money there

Not today if you want to solve the problem, it should be solved long ago, not now. Joke.

It really doesn't make sense if you want to ask for an account number, never once did you solve the problem now you want to solve, silly.
What are you asking for Gmail verification, suspicious.

[SyGambler]

I don't think that would prove anything.

I think sending emails from below 4 accounts would prove that OP is from the team either changed hand or not.

General queries: support-en@1x-bit.com
Security department: security@1x-bit.com
Public relations and advertising: marketing@1x-bit.com
Partnership queries (online): b2b@1x-bit.com

I believe the community will help if you really want to resolve all the issues related to 1xbit. But for sure, it would be too complicated. Before proceeding further processor you need to prove that you are from the team. It would be better if you post or give authorization from your previous accounts controlled by the 1xbit team.
I have created a new mail for test and verify. Have sent to OP PM, please send mail from all 4 accounts that I have listed above. I will update it if received. Please write briefly.

please let it us know how it goes , I have something between 100 and 110 mbtc stuck at that site since march or april 2019 and never heard anything back except you were breaking our T&C
no hopes at all but totally worth a shot 

[AB de Royse777]

I think sending emails from below 4 accounts would prove that OP is from the team either changed hand or not.

General queries: support-en@1x-bit.com
Security department: security@1x-bit.com
Public relations and advertising: marketing@1x-bit.com
Partnership queries (online): b2b@1x-bit.com

Sending emails from any given email address is not going to prove anything. You can email anyone by using any from address. Pick a bitcoin address that belongs to 1xBet and sign that address with the current date. That will prove something.

please let it us know how it goes , I have something between 100 and 110 mbtc stuck at that site since march or april 2019 and never heard anything back except you were breaking our T&C
no hopes at all but totally worth a shot 

You are asking them to start from -110 mBTC, you are rude :-D

[yahoo62278]

Maybe they should choose an escrow to hold 10btc and have users posts their complaints/issues. Figure out who is owed what in each case, escrow being the judge of the case?

I'm all for giving sites another chance, but 1xbit/1xbet cheated players, then made 2 or 3 shill casinos and continued doing the same being shady as hell the whole way once red trusted. I wouldn't think they all the sudden turned over a new leaf.

I also want to point out that not all scam accusations against all casinos are valid scam accusations. There are clear cases where a player is trying to damage the casinos reputation or get away with cheating and being caught, but some cases are in fact the fault of the casino and they should be held liable. If this casino is under new management, they would be responsible for paying old scam accusations.

I'm willing to bet they aren't going to accept responsibility and escrow 10btc.

[suchmoon]

Maybe they should choose an escrow to hold 10btc and have users posts their complaints/issues. Figure out who is owed what in each case, escrow being the judge of the case?

That would work only if the escrow has full access to 1xbit's data and whatever else is necessary to adjudicate those complaints. Which means they would have to trust 1xbit to a significant extent so basically back to square one.

[LTU_btc]

First, can you prove that you're official 1xBit account? Why you're not using this account?:
https://bitcointalk.org/index.php?action=profile;u=2122225
If you really want to make fresh start and solve all problems, it's good step, but knowing your history, I'm very sceptical about it.
You say that 1xBit now is controled by new team. So, you want to say that you're not owned by 1xBet anymore? Let's say, but I doubt about it.
And you're saying that you doubt that there is way to solve 2+ years old issues. Why? Because not all users who posted scam accusations against you are inactive now. You can begin with @SyGambler issue for example.
But it will be difficult to solve all accusations because there is so many of it.

[suchmoon]

But it will be difficult to solve all accusations because there is so many of it.

And even if they "solve" all public complaints it wouldn't mean they changed their ways or compensated (probably) 90%+ of victims who didn't complain on Bitcointalk.

The more I think about this whole scheme, the more backwards it sounds to me. They know whom they've stiffed, right? They have all the data, customer service tickets, etc. They could easily fix that if they wanted.

And then you have shit like this on their website: "1xBit.com is one of the bitcoin betting sites where everyone can earn bitcoins." Sounds more like a "double your bitcoins in 10 minutes" scam than a reputable gambling site.

tl;dr: pass.

[Little Mouse]

What exactly happened that suddenly you changed your mind and planning of running the site honestly. I think you have been inspired by the last couple of topics where users is looking for solving such issues?
I have not used 1xbit but I have heard a lot about 1xbit scam here and there, even in the facebook community, not only here. Who is going to take care of that?
Suchmoon had a good point. If you are real, go and check all the support ticket and fix the issue. That's how you can get back.

[The Cryptovator]

They have sent a mail to me from "advertising@1x-bit.com" without the DKIM signature.  So, it doesn't prove anything about OP's legitimate IMO. According to the OP, he is in charge of the advertising department and the mail mentioned above not belongs to him but controlled by his colleagues. Furthermore, he will ask his colleagues to resolve all the issues. I am not satisfied with their answer at all. So only one solution as already @yahoo62278 said. I just want to add few more points below. If you really friendly enough to solve the issues, then you should go with the below processor.

1. Create a resolution team with multiple DT members who are experienced with gambling. Probably you will have to give some access to the website if you deny paying for a better resolution. (But I don't think someone will give you free service)

2. Escrow funds with multiple trusted escrow on a multi-sig wallet. So they will pay to the victims once the resolution team approved. I don't think escrow 10 BTC is a big deal for 1xbit. For a easier solution, just solve the all issues raised on your support.

I am sure it isn't going to happen. But at least you can resolve all the issues raised on the forum very easily.

[marlboroza]

please let it us know how it goes , I have something between 100 and 110 mbtc stuck at that site since march or april 2019 and never heard anything back except you were breaking our T&C
no hopes at all but totally worth a shot  

If casino tells you that you violated their ToS then you violated their ToS!

Oh, sorry, I thought I was in another topic, carry on...

Are you kidding,
1xbit, there are (a ton of) problems here, how do you solve all the fraud accusations here, gmail verification doesn't solve the problem, in my opinion, it gets complicated.

2. They have a very bad record of withholding people's funds whenever they are trying to withdraw., delayed deposits, very slow support, cancelled live bets etc. So many scam accusations here about that.
- https://bitcointalk.org/index.php?topic=1792648
- https://bitcointalk.org/index.php?topic=2160655
- https://bitcointalk.org/index.php?topic=4868970
- https://bitcointalk.org/index.php?topic=1780490
- https://bitcointalk.org/index.php?topic=5044749
- https://bitcointalk.org/index.php?topic=1945964
... And many more, so if i were you... I wouldn't even think of sending their money there

Not today if you want to solve the problem, it should be solved long ago, not now. Joke.

It really doesn't make sense if you want to ask for an account number, never once did you solve the problem now you want to solve, silly.

I am going to take some time to read all these accusations and make comment on each one (2 of them are resolved btw), and, maybe some of these accusations will be rejected by community like it was case with some other casinos  

[suchmoon]

I am going to take some time to read all these accusations and make comment on each one (2 of them are resolved btw), and, maybe some of these accusations will be rejected by community like it was case with some other casinos  

If you run out of stuff to read... https://bitcointalk.org/index.php?topic=1780490.msg17757242#msg17757242