First, props for using the proper format.
Regarding your problem, is it possible that you don't have bitcoin core installed and synced?
As previously mentioned, armory requires core.
If you don't want to download and process the whole blockchain, you'd need to use a SPV wallet (e.g. wasabi) instead of armory.
Regarding the requested logs from HCP, you can either export them by clicking
File ->
Export Log File or by opening it directly located in:
C:\Users\USER\AppData\Roaming\Armory\