Sportsbet.io Funds Missing/Stolen (UPDATED)

[Bayernvspsg]

So just last night I deposit around 700 using bitcoin, about 10-20 minutes before the inter-sevilla match started. I bet all on both to score and either to win which happens.

Now right after winning, I try to widraw to my btc address, but it shows an error in the bottom saying - " I have to let the deposit confirm before I can widraw.

Image -. https://ibb.co/9sCVdb7

So I wait about 2.5-3 hours for it to confirm, look at my btc wallet and it shows confirmed. I log back in and try to widraw, and the worst possible happens, my funds showed already widrawn!

I checked my btc wallet, and ofcourse it showed the exact address I tried to widraw to earlier, and balance is shown as 1$ in my wallet.

My btc address still same as before (received no transaction) - https://ibb.co/8BbvK9Z

My wallet balance - https://ibb.co/yyv1b6c

I immediately contact support on chat, and tell them about funds missing, ask them to check for unauthorised login(s) / from different ip/locations/max addresses than the one I usually use.

My account is soon locked after and I email security team and receive a reply that they're investigating the issue.

Idk what to do, as what I've lost is worth alot to me. Any suggestions are welcome.

Update -

Let me say first off, this was highly unexpected.
I received an email from SportsBet confirming that my account was indeed hacked/compromised in some way and was told to change my password/enable 2fa and all.
The amount that was stolen/siphoned off will be generously added back by them to my account as a token of good will. Kudos To SportsBet.IO

[AB de Royse777]

In your deposit/withdrawal history do you see any withdrawal that you think you have not done? If there is any withdrawal of the missing amount then the fund were withdrawn either by you or if anyone get access of your account.

So I wait about 2.5-3 hours for it to confirm, look at my btc wallet and it shows confirmed. I log back in and try to widraw, and the worst possible happens, my funds showed already widrawn!

Post the screenshot and the tx ID of the withdrawal if possible.

[bitbollo]

have you already seen on blockchain explorer what it appears from your address and from the sportsbet.io deposit address?
because if they say "I have to let the deposit confirm" probably you haven't received any confirmation of your deposit and actually this transaction isn't confirmed in blockchain.
This explain why you can't withdraw any of your funds...

[Bayernvspsg]

In your deposit/withdrawal history do you see any withdrawal that you think you have not done? If there is any withdrawal of the missing amount then the fund were withdrawn either by you or if anyone get access of your account.

So I wait about 2.5-3 hours for it to confirm, look at my btc wallet and it shows confirmed. I log back in and try to widraw, and the worst possible happens, my funds showed already widrawn!

Post the screenshot and the tx ID of the withdrawal if possible.

I can't access anything, the first thing I did when it said widrawn was to check my wallet and the address i tried to widraw with was still there.

[TalkStar]

I immediately contact support on chat, and tell them about funds missing, ask them to check for unauthorised login(s) / from different ip/locations/max addresses than the one I usually use.

My account is soon locked after and I email security team and receive a reply that they're investigating the issue.

Give them time to check everything from their end.

Idk what to do, as what I've lost is worth alot to me. Any suggestions are welcome.

Keep patience until sportsbet authority complete their investigation. You can share the transaction ID by which we can check it on blockchain.

Note: Don't hesitate to give updates here. 

[Bayernvspsg]

I immediately contact support on chat, and tell them about funds missing, ask them to check for unauthorised login(s) / from different ip/locations/max addresses than the one I usually use.

My account is soon locked after and I email security team and receive a reply that they're investigating the issue.

Give them time to check everything from their end.

Idk what to do, as what I've lost is worth alot to me. Any suggestions are welcome.

Keep patience until sportsbet authority complete their investigation. You can share the transaction ID by which we can check it on blockchain.

Note: Don't hesitate to give updates here. 

Thanks for the console

Can't get transaction ID as acc is locked for now.
I've been a member since 1.5-2 years now.
Hope it all goes fine

[AB de Royse777]

I can't access anything, the first thing I did when it said widrawn was to check my wallet and the address i tried to widraw with was still there.

Contact Steve (Sportsbet.io). I am sure he will give his best. Good luck.

[Bayernvspsg]

I can't access anything, the first thing I did when it said widrawn was to check my wallet and the address i tried to widraw with was still there.

Contact Steve (Sportsbet.io). I am sure he will give his best. Good luck.

I'll wait and see what their investigation brings up.
I've already heard about hacking and shit, never knew something like that would ever happen to me :/

[dimonstration]

So I wait about 2.5-3 hours for it to confirm, look at my btc wallet and it shows confirmed. I log back in and try to widraw, and the worst possible happens, my funds showed already widrawn!

Do you have the TXID of this transaction or do you check the address that used on this transaction? When your account locked, is it immediately right after you check that funds was withdrawn or few hours after you notice the withdrawal? If it's immediately lock then it means that sportsbet.io admin is watching your account activity.

Do you have at least 2FA authentication for you account security. If yes then there is no way your account was hacked. I'm using sportsbet too and last time I already report to there support email to close my friends inactive sportsbet account that might cause to connect to me even though there account is not affiliated to me. I hope that your issue will resolve soon. Please update us here on what is the result.

[suchmoon]

This is the OP's withdrawal address: https://blockchair.com/bitcoin/address/16YVAncerPRbzbnpKoLM5n2gpqT9946hRG

Nothing there.

Do you have the TXID of this transaction

Read before shitposting, it's been asked and answered.

Can't get transaction ID as acc is locked for now.

[Bayernvspsg]

This is the OP's withdrawal address: https://blockchair.com/bitcoin/address/16YVAncerPRbzbnpKoLM5n2gpqT9946hRG

Nothing there.

Do you have the TXID of this transaction

Read before shitposting, it's been asked and answered.

Can't get transaction ID as acc is locked for now.

Thanks a ton.

[marlboroza]

Can you post TXID of deposit?

[Bayernvspsg]

Can you post TXID of deposit?

Idk how that's relevant but here

https://www.blockchain.com/btc/tx/477514c34f1396824124a7c24438e3fd8f8b76dd0611f9cab0fcb446d218c5c5

[AB de Royse777]

Idk how that's relevant but here

https://www.blockchain.com/btc/tx/477514c34f1396824124a7c24438e3fd8f8b76dd0611f9cab0fcb446d218c5c5

It proves that you are telling the truth about the deposit you made (unless there is an extreme case of proving one of the sent address owned by you).

[Bayernvspsg]

Idk how that's relevant but here

https://www.blockchain.com/btc/tx/477514c34f1396824124a7c24438e3fd8f8b76dd0611f9cab0fcb446d218c5c5

It proves that you are telling the truth about the deposit you made (unless there is an extreme case of proving one of the sent address owned by you).

Oh ok sir.

[Bayernvspsg]

3 days already and nothing :/
There is something seriously wrong.

[Bayernvspsg]

Update -

Let me say first off, this was highly unexpected.
I received an email from SportsBet confirming that my account was indeed hacked/compromised in some way and was told to change my password/enable 2fa and all.
The amount that was stolen/siphoned off will be generously added back by them to my account as a token of good will. Kudos To SportsBet.IO

[bitbollo]

Glad to hear that and thanks for your update.
First of all pay attention and try to understand if your laptop has some malware that allow to hijack your password/username.
You can have the same issue with other service. Likewise not use anymore the same credentials for other websites.

Then I think you can update / close your topic as "RESOLVED" .

Update -

Let me say first off, this was highly unexpected.
I received an email from SportsBet confirming that my account was indeed hacked/compromised in some way and was told to change my password/enable 2fa and all.
The amount that was stolen/siphoned off will be generously added back by them to my account as a token of good will. Kudos To SportsBet.IO

[LFC_Bitcoin]

Update -

Let me say first off, this was highly unexpected.
I received an email from SportsBet confirming that my account was indeed hacked/compromised in some way and was told to change my password/enable 2fa and all.
The amount that was stolen/siphoned off will be generously added back by them to my account as a token of good will. Kudos To SportsBet.IO

Superb, happy to read this. Thanks for this, I’ve said it over & over again, sportsbet.io are the best & most trustworthy crypto bookie in the industry.

It’s run by really good people too.

Thanks for posting this, you should lock the thread now.

[actmyname]

Let me say first off, this was highly unexpected.
The amount that was stolen/siphoned off will be generously added back by them to my account as a token of good will. Kudos To SportsBet.IO

Needs to be highlighted that recovering funds in the case of a compromised account should be a rare phenomenon: it would otherwise create an abusable precedent for people to take advantage of, if they were to follow the same timeline as OP except acting in both positions of thief and victim.