Miners.eu SCAM Website Review

[moreminers]

Hello guys,
I want to share with you this scam website, which claims to sell ASIC miners. I ordered 3 Antminers Z11 back in late July. Made the banktransfer within the required time period and my order still hasn't been shipped. They stopped replying to my mesages now and don't pick up the phone. I am 100% sure they will not send anything at all. They even deleted my account so now I can't even see my order.
Just wanted to let you know about them, so you don't fall in the same trap as me. Stay away from them!

[raywood]

Unfortunately, I had the same experience with them. I ordered two Antminer S19 Pro approximately two months ago and still don't have any information on the shipment, no tracking number or any sort of confirmation that it has been shipped. It was in stock when I ordered, atleast that is what the website indicated. I am really worried that I lost my money, I willturn to a lawyer to see if anything can be done.

[minerseurope]

@moreminers, raywood,

1) We know you are one of our competitors, your only sole purpose is to damage our online reputation.  

2) Both of your accounts have been opened one after the other to post this fake review on Bitcointalk to mislead people about our company.

3) We are one of the few Trusted vendors on the miner market that is verified by asicminervalue.com and whattomine.com.

4) We are a reliable company from the Netherlands, anyone can verify us with our VAT number: NL859322312B01 and our Dutch Chamber of Commerce: 73017876

5) All our customers can visit us in the Netherlands before making a purchase on our website.

6) We've helped thousands of people with crypto mining over the years, your fake reviews won't stop us.

7) We will take legal action against fake reviewers who has no buying experience with us.

Miners Europe B.V.
P.J Oudweg 4
1314 CH Almere
The Netherlands

[smyslov]

Hello guys,
I want to share with you this scam website, which claims to sell ASIC miners. I ordered 3 Antminers Z11 back in late July. Made the banktransfer within the required time period and my order still hasn't been shipped. They stopped replying to my mesages now and don't pick up the phone. I am 100% sure they will not send anything at all. They even deleted my account so now I can't even see my order.
Just wanted to let you know about them, so you don't fall in the same trap as me. Stay away from them!

You should post all your proof because your thread is being refuted as untrue

@moreminers, raywood, and chrismines.

We are well known that you guys are a competitor of ours and want to damage our reputation by posting fake reviews.

Whoever reads this message, please open the profiles of the 3 reviewers, and you will see that all profiles have been opened recently and consecutively within few days.

My advice is to you guys, work hard on your business and get the same results as us, there is no point to being jealous.

We have also made a report to the Bitcointalk team, if necessary we will also file a lawsuit against you guys if you have been brave to post the above fake reviews via a public IP address.

Kind regards,

Miners Europe Team

Glad that you dropped here to challenge the accusations, if they are not going to show anything then we can consider this accusations as baseless , you don't have to go to the extend of filing a law suits because it will be hard to locate them in the first place, it's enough that you challenge their accusations, the burden is on them.

[TalkStar]

Hello guys,
I want to share with you this scam website, which claims to sell ASIC miners. I ordered 3 Antminers Z11 back in late July. Made the banktransfer within the required time period and my order still hasn't been shipped. They stopped replying to my mesages now and don't pick up the phone. I am 100% sure they will not send anything at all. They even deleted my account so now I can't even see my order.
Just wanted to let you know about them, so you don't fall in the same trap as me. Stay away from them!

No one gonna believe you without seeing proper evidences and we can't give you suggestions in this case too. I will personally suggest you to visit this topic to learn about proper scam report format.

Here it is, https://bitcointalk.org/index.php?topic=260073.0

You have mentioned that they have deleted your account but i think still you have the proof of conversation that you made with them. Just follow the proper scam report format and attach all that you have in your hand.

[CareBear4Ever]

Hi,

I recently made a purchase from miners.eu.
The purchase is a preorder for a miner that will be available in December this year according the the information on the website.
Strange coincidence, I made the bank transfer last week and the money arrived into their account today, today my account got blocked and I was not able to access it anymore. The whole website was blocked thus blocking my access to their support also(chat support).
I cannot launch any accusations because it might just be a coincidence, so this post is a way to look for advice and help anyone in the same position.

It is fair to mention that after accessing their website trough alternate IP means and a different email, still containing my name tho, I was able to contact chat support and ask for clarification. I was told that my account would be unblocked by the end of today.(kept screen shots)

So my problem is my miner should arrive somewhere in late December or early January. Should I wait for my order thus trusting miners.eu or ask for a refund if I get access to my account back.

I would like to mention that I have kept screen shots of my order and also have received invoice for my order today.

And also, as I was writing this post, I have received access back to my account and able to see my order status, so right now, everything is as it should be and the help I got from their help desk was prompt and worked out.

Also as I have just made this account because it just happened today so hopefully this information helps.

[logfiles]

<...>

Did they give you any reason as to why the blocked you account?
I mean who blocks a customer's account out of nowhere right after they have made an order?

Please do what is necessary and provide screenshots, invoice(blur the sensitive information) and Transaction IDs. We need to know whether miners.eu are scammers or not. The earlier, the better.

[CareBear4Ever]

https://ibb.co/T26grr5
https://ibb.co/fxWmXvs

The first one is the error that I initially got just logged into my account, then by trying to log into my account and then just by accessing miners.eu.
The second is the invoice.

Very frustrating trying to add files from my computer into this forum btw.( without sharing it with the whole world )

Since then I am able to log into my account and verify my details and order without issue.
Initially I was told that the security bot had blocked my email address, the one I was using to gain access.
Then it turned out that some1 outside did it. Outside meaning that it didn't come from me or from them.

Until I get my order, that should be somewhere in late December or early January I will not know if they are scammers or not.

Presently I do know that coincidently or not, my problem happened on the same day the wire transfer got trough and they did everything possible to fix it. And they fixed it very fast.

Had I not been able to reestablish contact with them after not even being able to access the website......that is something that will always be in the back of my mind.

So this is about all I have so far, I have no reason to doubt them so far.
Will keep you posted after the order comes.

Hope this helps 

[minerseurope]

Hello guys,
I want to share with you this scam website, which claims to sell ASIC miners. I ordered 3 Antminers Z11 back in late July. Made the banktransfer within the required time period and my order still hasn't been shipped. They stopped replying to my mesages now and don't pick up the phone. I am 100% sure they will not send anything at all. They even deleted my account so now I can't even see my order.
Just wanted to let you know about them, so you don't fall in the same trap as me. Stay away from them!

You should post all your proof because your thread is being refuted as untrue
Feel free to verify our Dutch Company Miners Europe B.V.
VAT Nr:  859322312B01

Our customers can visit us in the Netherlands anyime by appointment.

@moreminers, raywood, and chrismines.

We are well known that you guys are a competitor of ours and want to damage our reputation by posting fake reviews.

Whoever reads this message, please open the profiles of the 3 reviewers, and you will see that all profiles have been opened recently and consecutively within few days.

My advice is to you guys, work hard on your business and get the same results as us, there is no point to being jealous.

We have also made a report to the Bitcointalk team, if necessary we will also file a lawsuit against you guys if you have been brave to post the above fake reviews via a public IP address.

Kind regards,

Miners Europe Team

Glad that you dropped here to challenge the accusations, if they are not going to show anything then we can consider this accusations as baseless , you don't have to go to the extend of filing a law suits because it will be hard to locate them in the first place, it's enough that you challenge their accusations, the burden is on them.

As you can see, the first 3 posters have failed to provide any proof, all accounts are brand new and only 1 post, as we are sure the profiles have been opened by our competitors to damage our reputation, however our loyal customers know that we are a genuine company.  We will contact the moderator for further action.

[minerseurope]

https://ibb.co/T26grr5
https://ibb.co/fxWmXvs

The first one is the error that I initially got just logged into my account, then by trying to log into my account and then just by accessing miners.eu.
The second is the invoice.

Very frustrating trying to add files from my computer into this forum btw.( without sharing it with the whole world )

Since then I am able to log into my account and verify my details and order without issue.
Initially I was told that the security bot had blocked my email address, the one I was using to gain access.
Then it turned out that some1 outside did it. Outside meaning that it didn't come from me or from them.

Until I get my order, that should be somewhere in late December or early January I will not know if they are scammers or not.

Presently I do know that coincidently or not, my problem happened on the same day the wire transfer got trough and they did everything possible to fix it. And they fixed it very fast.

Had I not been able to reestablish contact with them after not even being able to access the website......that is something that will always be in the back of my mind.

So this is about all I have so far, I have no reason to doubt them so far.
Will keep you posted after the order comes.

Hope this helps  

Dear valued customer,

Thank you for placing your order with us. I can hereby confirm that this is a real order.

Like you, we are awaiting the manufacturer release of the A10 Pro 720 Mh/s miner, as you know we offer money back guarantee, if the manufacturer fail deliver on time you can always ask for a refund, we always refund the money of our customers without long waiting time.

In the meantime, our security bot is better set up to prevent such blocks, if it happens again, please drop a message and we will help you.

If can be of assistance, please do not hesitate to contact me.

[Moeter81]

On request, after the agreed delivery time, I was informed that there were problems with the availability of my order. and whether I am interested in an alternative.
Unfortunately, the contact has been suspended since then, despite my reply.
I have now asked you again to either deliver the goods to me within 2 more weeks or to reimburse me for the amount transferred.

I will inform you about the further course (including evidence).

I got my money back now.
But only because I deleted the text above in this forum.

This was the second attempt I made to do business with Miners.de (Miners.eu, Miners.nl).
the service is a disaster! the first time, I was sent an S17 + 63TH / s, even though I had ordered and paid for a 70TH / s.
This problem was also only solved unsatisfactorily.

I have now given Miners.eu a second chance and again I was very disappointed! I can only advise against this company!

Delivery times are not met.
Emails (after purchase) will not be answered timely.
on the phone, you are told, "i have nothing to do with that, you have to clarify that with my colleagues" (but he cannot be reached).

For reasons of data protection, I will not publish any emails.
Unless Miners.eu asks?

There are other companies in the EU where customers are still treated well!

[wildan88]

If this is a scam site then I am afraid there will be many victims. this name is of course a genius to use as it will get a lot wrong. Many people will think that it is a reliable name because the domain is very powerful. Scamming can also take place on a website in various ways. At least it is good that you received your money back.

[Moeter81]

Yes, I am glad that I got my money back.
I wouldn't necessarily consider the site a scam, but the way you deal with your customers could be a lot better!

After I have published my report here again, Miners.eu is now threatening me with your lawyers, you want to claim high damages from me.
We would see each other again in court ...

Instead of investing so much energy against dissatisfied customers, I would advise Miners.eu to rethink the way you deal with your customers, so that you won't get such bad reviews!

[mikeywith]

Delivery times are not met.
Emails (after purchase) will not be answered timely.
on the phone, you are told, "i have nothing to do with that, you have to clarify that with my colleagues" (but he cannot be reached).

These reasons alone are enough to gain negative feedback at least according to my book, and thus I left them one, reselling miners isn't easy, the reseller deals with unreliable manufacturers who usually don't meet the promised delivery dates, as a reseller you should compensate your clients, you would at least respond in timely manners rather than ignoring your clients, to me, Miners.eu are not to be trusted.

[antonviking88]

Miners.eu is far from any scammers. I have used them a couple of times the last 12 months and I have found them reliable.

Yes deliveries can be slow, but a lot of these companies selling miners dont stock the miners, they send them from China and rely on Bitmain etc, and we all know how shitty Bitmain can be.

Anyways, I am happy with them.

[logfiles]

I got my money back now.
But only because I deleted the text above in this forum.

A negative review is meant to remain and act as a reminder to other potential customers. They are supposed to refund your money regardless of the honest review you made about their company.
Telling you to first remove an honest review or article in order to be refunded is like a ransom and such companies should never be trusted

[Moeter81]

Miners.eu is far from any scammers. I have used them a couple of times the last 12 months and I have found them reliable.

Yes deliveries can be slow, but a lot of these companies selling miners dont stock the miners, they send them from China and rely on Bitmain etc, and we all know how shitty Bitmain can be.

Anyways, I am happy with them.

What is also, in my opinion, untrustworthy is the fact that I was threatened to sue me for a large sum of damages, we would meet again in the courtroom ...

I can’t think of anything else.
I stay away from this company!

[jvrhashcom]

Hi All,

Just to update you guys, I ordered four CKB N1 miners with miners.eu. They have delivered it on time and the complete transaction went smooth, I was very hesitant to go with the first reading some fake reviews over here, did more research and also obtained more information from there side. Those guys were very helpful and answered all my questions patiently and mentioned about this thread as well. As they informed the fake review must be competitors spoiling their reputation. I recommend miners.eu and would be happy to deal with them in future.

Proof my purchase invoice with them. https://miners.eu/my-account/view-order/87683/

unable to attach my order invoice receipt here. http://

[logfiles]

<...>

Were you paid/given a cut to write some positive reviews (shill) about them allover here while trashing other people's complaints as "fake reviews"?
Because, if it's your mission of misleading people into a bad service provider, then It won't work here.

[jvrhashcom]

Hi,

If you see i have enquired about miners.eu earlier in couple of posts before purchase from the previous buyers. Then I progressed with my purchase, my miners are running in F2 pool. I am not a paid reviewer or i am not taking cut either just giving my experience i have got all the proofs that you want to see for my purchase and hosting service for my CKB miners. As there are some fake reviews in the initial post which says the website is scam, hence wanted to share the truth that it is not scam company or website based on my experience. Just because you are there in this form for many days dosent mean you can accuse me without any evidence