Miners.eu SCAM Website Review

[NortonLight]

 I had to make an account also just to give my feedback about MINERS:EU.

I ordered 3 Antminer s19 pro, and i knew from the begining that it was a pro-order from the january batch. BUT i also knew bitmain had made alot of BIG contracts so i knew i might not get any.
SO after a week or so, i checked the miners.eu site and it now said april instead of januray and the price was alittle lower.

So my thoughts was either i was lucky to get my miners from the january batch BUT at a little higher cost, OR they will (mayby ,cuz nothing is 100%) sell the april batch alittle cheaper becasue of
the waiting time. So i asked exactly this. And i already knew that bitmain probably will focus their shipment on the !80 million order before my 15000 order. But ofcourse they apologize and gave me the information that the information from BITMAIN is that its now the april batch that might go out to the public.

SO since i had paid more that what they were selling i didnt have to ask and got a refund. Without problem, without me mailing 100 mails. They sent me a message saying, Give us your bank account number and we will refund you the difference. I even gave them the wrong number and it took a day and the sent me an e-mail with what number they wanted(iban) and in less then 12 hours i had my refund on my account.

And for me that tells me something about customer service, And honesty. But i have not gotten my miners yet so that will be next update in a couple months. And i have never bought miners before this, But i was really nervous because i saw some reviews saying bad things. And i freaked out and started scanning the internet for other customers etc. But for now, I have nothing but positive things to say about miners.eu and i will review on other review sites also, because i would have wanted to know these things.
These 3 miners is one of the biggest cash investments i have ever made except for my house. Then upgrading the area were they are going to be located, electricty, network and such.

But we will see in 3-4 months IF fucking bitmain will give suppliers items or if the big ones will hog up everything....

[1714896747]

1714896747

[Janton]

Hola,

Desgraciadamente a mí tambien me han timado. Pero he de decir que es una web que suplantó a miners.eu.com ya que esta no tenía el punto.
Caí en la trampa, y voló el dominio, nunca contestaron porque no llegaron mis mensajes a un dominio que simplemente desapareció. Era minersue.com, ahora no me fio de ninguna web jajaja No hay mineros en venta, los principales fabricantes no disponen de ninguno en Stock.

Espero que le sirva a alguien.

Saludos

[ocimax]

Hi everyone,

I do not think that Miners EU are scammers, as mentioned in some other comments here. However, i want to leave a review here, because I would not do business with them again.

Last year on 29.12.2020 I ordered an Antminer T19 from Miners EU for 2.900€ and payed directly after receiving my order confirmation. Then, nothing at all happened. I did not get a confirmation of my payment and I did not get any replies to my message that I sent a few days later. On 10.01.2021 I got this message: "Unfortunately our supplier has increased prices considerably, can we offer you an alternative miner + partial refund ?" I replied which alternative miner they would offer me and to which price. Again, I got no answer, even after sending another mail. On 19.01.2021, without any further comments, I got a mail that my original payment had been refunded. The payment arrived at my bank account one day later and I have all my money back.

As I said, I don't think they are scammers, or they would not have refunded me. I am sure that they saw the opportunity of selling the Antminer T19 for a higher price than they sold it to me for (right now on their website it is being sold for 6.000€), so they did not honour the contract with me to make more profit.

Doing business with an unprofessional company like this does not work, if they do not fulfill contract obligations as soon as the bitcoin price rises and then don't respond to any messages. I wanted to buy one miner with them first to see how they worked, to then buy a few more if it all went well. Now I will look for another company to make a bigger order with, because it certainly won't be Miners EU.

If requested, I can show proof of all of this.

[unsatminer]

I also do not think Miners.eu is a scam. But I also can't recommend them at this point. I placed an order 3 weeks ago for a unit that was listed as "in stock" with no suggestion it was a later batch etc.., I've gotten no miner, no shipping information, nothing. I have emailed twice and those seem to be ignored.

It makes no difference at all that the business is difficult or that the products are made in China. That's no excuse for poor customer service. If your supplier hasn't given you the stock to sell, then don't tell customers you have it and take thousands of dollars while they wait indefinitely given no information at all.

Very disappointing.

[logfiles]

What they are doing is not an honest way of carrying out business and therefore should never be trusted. This is money we are talking about here.
Personally I can't use a service again where I have experienced so many inconveniences that led to some financial damages due to delays and shitty customer care before.

[Niiiko]

I just ordered at the weekend some S19 pro miners at miners.de for the batch in April. The support was not bad. They answer questions and call me back when it is not easy to explain in chat.

Strange is after I paid the money online yesterday. I wrote a mail to let them confirm, since part of the payment is over USDT. I have to let them know the money come from me. But my email from the address I registered was rejected! I got the message: "Your message wasn't delivered because the recipient's email provider rejected it." Change to another email addresse, the same mail go through without rejection.

Yesterday is Sunday and I wrote the mail just after the USTD transition, so I don't think someone do it intentionally. But why a registered email address got rejected?

I'll report what happens after there.

[RavenII]

It's funny, the company was proactive in replying to the first 2 posts, but has been quiet for the other accusations (that have proof)...I'm glad I read this thread, I've got an investor that wants me to purchase and setup 2 of the A11 Pro's coming out in June....he would have been PISSED if he had to deal with this. Thanks to the ones who are being vocal despite the (very empty) threats of a law suit. Lol...lawsuit....hahaha, such a weak threat.

[HerrickHerrick]

Hello All,

Thank you for all the information.

I am still on the fence about Miner.eu legitimacy. However, the overall feedback seems pretty negative toward Miners.eu.

From my brief experience, they seemed super responsive through the chat bot on their website.

Was anyone successful in finding the A11s and an alternative company to host?

I am also looking for the A10s/A11s (overall ETH exposure) and a host.

Thanks for your help, I look forward to hearing back.

Sincerely,

HerrickHerrick 

[Moeter81]

I don't seem to be the only one who has had bad experiences with you ...

https://de.trustpilot.com/review/miners.eu

[JohnDread]

hi @all,

I've also pre-ordered an A11 Pro and was/am concerned because of the partly devastating reviews.
But the greed made me to transfer the 22k€ anyway
I think the truth is in the middle.
My experience so far.......I had to ask for order confirmation and I had to ask for confirmation for receiving the money after two weeks. So there is room for improvement.
The response time was good, though.

I could well imagine they are taking advantage of the high demand (cancelling older, cheaper orders, while the price in the shop is up.. for example)
....but total scam? No.

They say, these fake reviews are from comptitors..........is there any competition in europe? Please let me know       ....apart from Coin Mining Central in the UK of course...but they are not even in the EU.

I promise I'll keep you updated.

[logfiles]

I decided to leave a negative feedback on their rep account. I thought they could improve and solve all the issues but looks like it's just getting worse. Anyone thinking of sending money to them so consider better alternatives or else they risk losing their funds.

[Infinite.Freefall]

Hello.

I'm interested in speaking with anyone who has been scammed by Miners.eu.

I have similar issue with them and I'm currently filing a civil suit against them.

If there are enough victims I think it would be a good idea to file a class action suit against them.

Let me know if you are willing to discuss further or share the outcome from your legal case against them.

Please contact me by private message here.

Thanks,

Infinite.Freefall

[Niiiko]

Update what my reported previoursly:

I´ve ordered and paid S19 pro in Feb. 2021 for the batched in April. Several times I chat with them, it´s very friendly but I cannot get a date when the miners are going to come. I was told by the end of April that they´ll give me an official message per Email, sofar nothing received.

The price of currently available miner is much higher than miner in future trading. Therefore a middle distributer could think they were able to benifit from the price difference by cancel the order when the "future miner" becomes "current miner". And they only need to pay back the price for "future miner". Hopely miners.de keep being a honest trader.

[fissicaro]

I'm just another guy who lost my money with this scam. Totally embarrassed to share this. I ordered 2 alleged ASICs with them, same story: no chat, no emails. When I sent an email asking for a refund, a bot immediately answered me. Obviously I was deceived. I don't deserve it to anyone.

[Niiiko]

Update 24.05.2021

today I got a mail from miners.eu that BitMain doesn't send them the S19 Pro (110T) therefore they cannot only offer me quite old Canaan 50T miners. On the other side, I hear from other friends, the April batch has already come in Europe two weeks ago!

If someone already in juristic process, let me know, I'll join.

[i313]

I think we could also write on the telegram channel of miners.eu ?

[i313]

I think we could also write on the telegram channel of miners.eu ?

https://t.me/minerseuunofficial

[i313]

Update 24.05.2021

today I got a mail from miners.eu that BitMain doesn't send them the S19 Pro (110T) therefore they cannot only offer me quite old Canaan 50T miners. On the other side, I hear from other friends, the April batch has already come in Europe two weeks ago!

If someone already in juristic process, let me know, I'll join.

Hello. have you then solved?
if the answer is NO, I ask you to meet us on telegram to discuss it together

https://t.me/minerseuunofficial

[Niiiko]

Update 29.06.2021:

By end of May I got an email by miners.de that they didn't receive S19 Pro miners from their supplier, but they can pay the full money back. Therefore I contacted BitMain directly. BitMain told me all miners of Batch April had been sent. But they cannot give any information about their customers to me, what is reasonable.

In this case I wrote a long letter to miners.eu and show my calculation, why I lost a lot of money when I paid in Jan. and cannot get the miners. I asked them check where was the problem along supplier chain and hoped they could find out some mistake.  I don't know whether they do anything for my case or not. Last week, finally I gave up and let them send my money back.  I got very soon an answer:

"BECAUSE OF FINALCIAL SITUATION OF THE COMPANY, NO PAY BACK IS POSSIBLE  UNTILL  01 JAN 2022"!

In the same mail they offered me "10x IBeLink BM-N1" miner as replacement of my 10x S19 Pro! Please note that IBeLink BM-N1 has a hashrate of 6.6 Th/s, while S19 Pro 110Th/s!

I felt very ill after got the mail. I'm looking for a good lawyer.

Please note they are still selling pre-order Miners on their webshop! Be careful!

[Niiiko]

@i313: if you are really from miners.de or miners.eu, you know who I'm. Contact me by official way.