You may have to try each wallet types until your electrum wallet syncs the bitcoin balance. The problem I was having initially must have been not selecting the p2sh-segwit wallet type.
That will defeat the purpose of using a hardware wallet since you've already typed your seed phrase on an online machine.
If you really need to, just do it on an Air-gap computer; if you want to see the balance, get the "
master public key" from the wallet information and create a watch-only wallet on an online machine.
You can easily compare the addresses by opening the address tab (
View->Show Addresses).
For my wallet that I wanted to see it was p2sh-segwit with the suggested derivation of m/49'/0'/0'. You may have a different wallet type.
You don't have to guess which wallet type, you just have to check any address with balance from your ledger and check the first character.
If it starts with '1' - select legacy; if '3' - p2sh-segwit; if bc1 - native-segwit.