I reset my ledger live app and now I can not restore my bitcoin legacy wallet

[TWOB]

Hey guys,

I have had some bitcoin on a ledger from 2018, it was on a legacy address. I recently reset my ledger live app and it removed the legacy wallet. It does not allow me to add a legacy wallet back on ledger live anymore. I can still see the coins on blockchain.info and in my ledger live mobile app but it the mobile app wont allow me to move the coins. I also tried restoring my seed in electrum but it balance just shows 0 when I set up a legacy wallet and restore the seed.

Can anyone help me out with what I can do?

Thanks in advance 

[TGD]

are you sure that you save the right recovery for your legacy wallet address because I experience this kind of issue then I remember that I reset my ledger and create another set of recovery seed. Can you send the screenshot when the live wallet app didn't allow you to add your address. Its a bit odd dude.

You can upload image on imgur.com and never exposed your recovery seed on it. As long as you are holding the right recovery seed. Your fund is safe dude.

[NeuroticFish]

Hey guys,

I have had some bitcoin on a ledger from 2018, it was on a legacy address. I recently reset my ledger live app and it removed the legacy wallet. It does not allow me to add a legacy wallet back on ledger live anymore. I can still see the coins on blockchain.info and in my ledger live mobile app but it the mobile app wont allow me to move the coins. I also tried restoring my seed in electrum but it balance just shows 0 when I set up a legacy wallet and restore the seed.

Can anyone help me out with what I can do?

Thanks in advance  

First of all, quite similar discussion goes on here: https://bitcointalk.org/index.php?topic=5288887
Second, if Ledger Live is not good for you, it's not the end of the world. If you are on PC install Electrum, for example, since it works with Ledger and allows legacy addresses. (Make sure you d/l from Electrum.org and check signature!). If you are on Android, on the other hand, Mycelium also works with Ledger.

I use Ledger live only for firmware/updates/apps; the rest... could be better...

[Rath_]

[...] and in my ledger live mobile app but it the mobile app wont allow me to move the coins

Does any error or message appear when you are trying to send those coins? It looks like a wallet with a different seed or passphrase to me.

I also tried restoring my seed in electrum but it balance just shows 0 when I set up a legacy wallet and restore the seed.

You should consider your wallet as compromised now. Once you regain access to your funds, you should move them to a wallet generated with a new seed. You could try modifying the derivation path, but it's very unlikely that you had your coins stored on a different account. As far as I remember, Ledger didn't allow to create new accounts unless the previous one was used at least once.

[jackg]

Why can't you restore with the hardware via electrum? Surely that'd have been the sensible idea rather than risking putting your mnemonic phrase online?

Just go on to make a new wallet from Hardware and then select the device and put it ot legacy and keep going through thd stages and you should hopefully see it. If not you might want to look up the derivation path needed to restore them.

[bob123]

It does not allow me to add a legacy wallet back on ledger live anymore.

Why? Do you encounter any error message?

[...] but it the mobile app wont allow me to move the coins.

Why? Do you encounter any error message?

I also tried restoring my seed in electrum but it balance just shows 0 when I set up a legacy wallet and restore the seed.

How exactly did you do that?

At some point you made a mistake. Tell us the exact steps you did, and we'll point it out.




Your whole post is missing crucial information.
We can't really help you if you don't give us any information.

Please read the pinned thread [READ BEFORE POSTING] Tech Support Help Request Format and include all necessary information.

[TWOB]

It does not allow me to add a legacy wallet back on ledger live anymore.

Why? Do you encounter any error message?

[...] but it the mobile app wont allow me to move the coins.

Why? Do you encounter any error message?

I also tried restoring my seed in electrum but it balance just shows 0 when I set up a legacy wallet and restore the seed.

How exactly did you do that?

At some point you made a mistake. Tell us the exact steps you did, and we'll point it out.




Your whole post is missing crucial information.
We can't really help you if you don't give us any information.

Please read the pinned thread [READ BEFORE POSTING] Tech Support Help Request Format and include all necessary information.

Ok so I reset my ledger nano s, restored my seed and my XLM shows there but my BTC that was in a legacy address does not show as ledger does not support legacy anymore and wont allow me to add a legacy bitcoin address. My mobile app still shows the wallet as I did not reset that but does not allow me to move the coins. Also the coins still show on the blockchain. So I downloaded Electrum and tried to recover the seed through there and used my recovery phase to set up a bip39 legacy wallet which just shows 0. I chose standard wallet > i already have a seed (checked the bip39 box) > enter seed > choose legacy (p2pkh) m/44'/0'/0' > created a password > then it just shows 0 balence

[PawGo]

You may check https://iancoleman.io/bip39/ (or it's offline version) to see what is the correct path to your address.

[hosseinimr93]

............then it just shows 0 balence

Is your wallet synced?
Look at the circle at bottom of the window. It must be green.

It is also possible that you are importing a wrong wallet.
Go to "addresses" tab and check addresses of your wallet. Do you see your address there?
(If Addresses tab is not available, click on "View" at top of the window and select "Show Addresses".)

[HCP]

....
So I downloaded Electrum and tried to recover the seed through there and used my recovery phase to set up a bip39 legacy wallet which just shows 0. I chose standard wallet > i already have a seed (checked the bip39 box) > enter seed > choose legacy (p2pkh) m/44'/0'/0' > created a password > then it just shows 0 balence

I would be fairly confident that this is one of those "chose an address from the dropdown menu in old Ledger Chrome App"-type scenarios... Where the address is at a "high" index or was in fact a "change" address, even though it was displayed at the top of the dropdown menu.

The result being that the Legacy address that your coins are attached to is out beyond the "gap limit" of both Ledger Live and Electrum.

Possible fixes:
- Increase gap limit in Ledger Live: https://support.ledger.com/hc/en-us/articles/360010892360-Address-gap-limit

- Increase gap limit in Electrumm type the following on the Electrum console:

Code:

wallet.change_gap_limit(50)

Then restart Electrum. If 50 doesn't work, try 100

- If the coins are on a change address, you can generate extra change addresses in Electrum, by typing the following on the console to generate the next 20 change addresses:

Code:

for i in range(0, 20): wallet.create_new_address(True)

NOTE: Ledger Live still does support "Legacy" accounts, but only when it can find transactions/history on the Legacy addresses within the initial gap limit... I reset my Ledger Live and Ledger Nano S a few weeks ago when testing things for another user and it still "found" my old Legacy account: