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Author Topic: Didnt store 12 word phrase for coinbase wallet  (Read 463 times)
JeffreyC (OP)
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November 13, 2020, 02:32:26 PM
 #1

Hi everyone,

I didnt store the 12 word phrase for coinbase wallet.
Coin base told me if I didn’t store the 12 words phrase there is no way i can login to my wallet.
 
Previously i was using thumbprint to login to the account but one day the app was uninstalled
When i installed it back, it asked for the 12 word phrases.

I am a father of 2 and i really need the money urgently.

Pls help
Tytanowy Janusz
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November 13, 2020, 03:48:32 PM
 #2

Unfortunately, sorry to say that but there is no way to recover your wallet without private key. This is not login/password to bank account that can be recovered every time (but bank has access to all you data). This is crypto. You are the only person who can access your wallet and priv key (12 words) are the only thing that allows you to do that.
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November 13, 2020, 04:12:22 PM
 #3

Coin base told me if I didn’t store the 12 words phrase there is no way i can login to my wallet.

I mean, Coinbase pretty much told you what would happen if you didn't have the backup. Sorry for your loss, and don't be careless next time especially knowing that we're talking about your hard-earned money here.

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November 13, 2020, 04:13:47 PM
 #4

Sorry to say, i think you can not recover your wallet.
Several months ago I experienced this and finally I couldn't do anything about it.
This gave me the experience of always being careful when creating a new wallet.

-= OI =-
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November 13, 2020, 04:16:35 PM
 #5

Not your keys not your coin. The same thing apply to you. we cannot get your coin because we do not have the key for it but unfortunately it was not save. No way someone could get it for you because it is not easy to bypass security and get your coins. I do also have the idea that you are using a coinbase wallet not the coinbase exchange app. Meaning that the security feature of that wallet is high and definitely no one can access it for you.
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November 13, 2020, 04:35:15 PM
Merited by vapourminer (1)
 #6

You won't be able to get the wallet from coinbase, but maybe there's a way to roll back the removal process and bring the old wallet back. I'm not an expert in file recovery, but if you had a lot of money stored there it wouldn't hurt to ask mobile recovery store if they'd be able to do it. Some files are kept in cache and temporary folders, maybe some of those managed to survive, but it's important that you don't install any new software in place of the old one. It looks like you've already tried to reinstall the wallet.

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November 13, 2020, 07:33:00 PM
 #7

Hi everyone,

I didnt store the 12 word phrase for coinbase wallet.
Coin base told me if I didn’t store the 12 words phrase there is no way i can login to my wallet.
 
Previously i was using thumbprint to login to the account but one day the app was uninstalled
When i installed it back, it asked for the 12 word phrases.
You never made a backup? Are you completely sure about that? Look I can understand your frustration but you were told very clearly what you had to do and if you did not do it the exchange is not at fault here, there is a phrase that says that bitcoin allows you to be your own bank and it is no joke, you are your own bank which means that if something happens to your money you are directly responsible for it and it is up to you to try to protect it.


You won't be able to get the wallet from coinbase, but maybe there's a way to roll back the removal process and bring the old wallet back. I'm not an expert in file recovery, but if you had a lot of money stored there it wouldn't hurt to ask mobile recovery store if they'd be able to do it. Some files are kept in cache and temporary folders, maybe some of those managed to survive, but it's important that you don't install any new software in place of the old one. It looks like you've already tried to reinstall the wallet.
This is the only hope I see for your case OP, you will need to try to rollback your app to a previous state and if that fails then you can say good bye to that money.
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November 13, 2020, 07:44:44 PM
 #8

How much money you have in store on that wallet? they have warned you to write it but you just ignored it.

You won't be able to get the wallet from coinbase, but maybe there's a way to roll back the removal process and bring the old wallet back. I'm not an expert in file recovery, but if you had a lot of money stored there it wouldn't hurt to ask mobile recovery store if they'd be able to do it. Some files are kept in cache and temporary folders, maybe some of those managed to survive, but it's important that you don't install any new software in place of the old one. It looks like you've already tried to reinstall the wallet.
Is there like a system restore feature on our mobile/smartphones? this suggestion somehow gives hope but there's one thing that I'm thinking. I hope that it's not the same attitude of those mobile store staffs that I've encountered that they are touching and copying files of their customers. And if one of their staff is aware of recovery phrases and does have a bad intention, if it's a successful recovery they may only say that it's unsuccessful and can't be recovered anymore.

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November 13, 2020, 07:47:07 PM
 #9



 We should all learn and teach newcomer people that 'Not your keys,not your coins'  before first purchase crypto.

 Number 1 rule
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November 13, 2020, 10:24:42 PM
 #10

That was careless. Once you create a wallet, and they tell you to back it up It's not a joke. It's a serious matter because as soon as you send money to those addresses, it simply means that your money is in your care. Coinbase has no control over it except just provide you a wallet app with which you can use to spend the money.

Those seed phrases or private keys you see are literary the key to spend your money. Lose any of them and you have lost your money forever. Refuse to back them up and this means you have refused to back up your money

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November 13, 2020, 10:54:36 PM
 #11

Not your keys not your coin.
Buddy, the OP issue have nothing to do with custodial and non custodial it completely consciousness cause even it your keys and you dont save the wallet seeds or private keys well the coins is also lost.
It sad the OP has to learn a pretty good lesson during the season of economic meltdown.

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November 14, 2020, 02:28:02 AM
 #12

Hi everyone,

I didnt store the 12 word phrase for coinbase wallet.
Coin base told me if I didn’t store the 12 words phrase there is no way i can login to my wallet.
 
Previously i was using thumbprint to login to the account but one day the app was uninstalled
When i installed it back, it asked for the 12 word phrases.

I am a father of 2 and i really need the money urgently.

Pls help

This was dumb-dumb but, like many others entering this space, you decided the rules don't apply to you and decided to do it your way. The current situation you find yourself in (without any funds) is testament to this.

For more information on SFYL, please read the "Your loss" playbook and next time take 2 minutes to write down your seed phrase. Thanks for playing!

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November 14, 2020, 12:03:00 PM
 #13

Even knowing where and how it was stored - most likely (i'm 99% sure) it was encrypted. So even if OP will find it, he will not be able to get into it. Crypto wallets are meant to be safe and priv key is meant to be the only way to access it so in a situation in which OP will lost his phone no one without OP finger (thumbprint to login) will be able to get hands on OP's coins.
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November 14, 2020, 02:42:45 PM
 #14

You won't be able to get the wallet from coinbase, but maybe there's a way to roll back the removal process and bring the old wallet back. I'm not an expert in file recovery, but if you had a lot of money stored there it wouldn't hurt to ask mobile recovery store if they'd be able to do it. Some files are kept in cache and temporary folders, maybe some of those managed to survive, but it's important that you don't install any new software in place of the old one. It looks like you've already tried to reinstall the wallet.

Good idea, but :
1. You need to have access to the smartphone storage (need root for android or jailbreak for iOS)
2. You need to know where and how the files are stored

Additionally, rollback on android usually means downgrade OS/application version, not rollback the smartphone to previous state where OP can directly access the Bitcoin.
Please forgive my naive question, how is this possible cause what I read is that once the private keys or seed phrase are lost the fund are gone forever?
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November 15, 2020, 03:33:21 AM
 #15

Please forgive my naive question, how is this possible cause what I read is that once the private keys or seed phrase are lost the fund are gone forever?
it depends on what "gone" means.
imagine if you have a piece of paper that has something written on it, if it were burnt and you have the ashes then it is truly gone and there is nothing you can do about it. but if it were slightly damaged and part of it was wiped there is still some hope.
same is true about digital storage. if the HDD, SDD, SD card,... wasn't wiped clean or the file were overwritten there could be ways to recover it. although it is very challenging.

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November 15, 2020, 10:30:53 AM
 #16

I didnt store the 12 word phrase for coinbase wallet.
Coin base told me if I didn’t store the 12 words phrase there is no way i can login to my wallet.
Did you backed-up your wallet/backup-phrase using the "Back up on Google Drive" option?
If you did, all you have to do is have that Google account on your phone; in Coinbase wallet, select "Restore from Google Drive" during wallet restore
and select that account if prompted (plus your Coinbase wallet's backup password that you've set).

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November 15, 2020, 01:18:13 PM
 #17

Unfortunately there is nothing you can do.

Uninstalling the application seems to have deleted the wallet file resulting in a fresh wallet instance therefore requiring you to enter the mnemonic code.

If you don't have access to the mnemonic code, you won't get access to your coins anymore.



Not your keys not your coin.

He was using the wallet application from coinbase, which itself is just a non-custodial mobile wallet.
OP was in full control over the keys.


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November 15, 2020, 01:42:29 PM
 #18

Good idea, but :
1. You need to have access to the smartphone storage (need root for android or jailbreak for iOS)
2. You need to know where and how the files are stored

Additionally, rollback on android usually means downgrade OS/application version, not rollback the smartphone to previous state where OP can directly access the Bitcoin.

I'm not a technician, but I know a guy who filmed the police doing something illegal and was caught. Long story short, they threatened him, took away his phone and deleted the video. He went to a phone repair shop and they were able to recover the deleted files that even included the conversation between one of the policemen who were trying to figure out how to delete the video. That said, android phones usually don't completely delete photos and videos, just move them and mark for deletion that happens later when storage space decreases.
It's possible the wallet file was moved and marked for deletion that happened when the new version was installed and the same, but empty files were downloaded once again.
I always advise against using a mobile wallet as your only one because phones are so fragile. They break easily, get stolen and left in stores, restaurants, pubs all the time. You don't want to keep 10k USD on a piece of glass.

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November 17, 2020, 12:40:44 AM
 #19

Please forgive my naive question, how is this possible cause what I read is that once the private keys or seed phrase are lost the fund are gone forever?
it depends on what "gone" means.
imagine if you have a piece of paper that has something written on it, if it were burnt and you have the ashes then it is truly gone and there is nothing you can do about it. but if it were slightly damaged and part of it was wiped there is still some hope.
same is true about digital storage. if the HDD, SDD, SD card,... wasn't wiped clean or the file were overwritten there could be ways to recover it. although it is very challenging.
I asked the question. I am not used to mobile wallet cause i don't like it cause it seems vulnerable to attack to me but ETFbitcoin said the OP could still get back the wallet seeds he didn't save or write down through his phone storage. How is that possible when he doesn't remember or write down any word in the wallet seeds.
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November 17, 2020, 08:47:06 AM
Merited by ABCbits (1)
 #20

[...] but ETFbitcoin said the OP could still get back the wallet seeds he didn't save or write down through his phone storage. How is that possible when he doesn't remember or write down any word in the wallet seeds.

Because, if you read the whole thread, he is talking about file recovery.
The seed was stored in the mobile before it got deleted. A recovery does have a very slim chance of recovering that piece of information.

But since we are talking about mobiles (which means: flash memory), the whole tasks instantly got way more complicated than when dealing with HDD's. The chances are extremely slim.

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