Avoid Bittrex!

[Yaunfitda]

I used bittrex.com a long time ago (many years actually) and I have there a bit more then 0.5btc sitting in the account.
back then it wasn't THAT much, but now it became a lot more.

For some reason they do not tell, they decided to block the access from my account (I haven't used it for few years) and want me to send them tons of private documents! all this without explaining why, and while I have access to my email + password with 2fa AND a verified account.

Of course I can give them all the stuff they requested as i'm the legit owner, but i'm not interested in doing so as it is very private.
any suggestions?

Well, it going to be a dilemma on your part, 0.5 BTC now is worth something, but how can you get it out when they require you to submit KYC documents which we all don't like? Perhaps the reason why they are asking for it because as you have admitted, you haven't used that account for many years, so there could be suspicions.

So it's really hard to get those funds unless you really submit the needed documents. Unless you are willing to default that 0.5 BTC in exchange of your privacy.

[Hallmader]

That could have been the very reason why your Bittrex account was blocked, the dormancy of your account for years. That is one of the usual reasons for complaints from people who have let their accounts go dormant for years and then suddenly came back. That long period of inactivity and suddenly a return is a trigger for exchanges to want to know whether the one who logs in is the same person who truly owns the account. That's a perfect recipe for them to require some KYC documents. It seems there is no other option but to comply with their request or let them have your funds. It is better to opt for complying. After all, you've already submitted those information when you have your account verified.

[mk4]

I know that... and I feel like an idiot as I lost btc in Mtgox... I guess I keep repeating the same mistakes

..that's a big yikes.

But yea, what's done is done. Expensive lesson #2 for you. Just make sure it actually doesn't happen again the 3rd time because if it would happen to you again I don't even know what to say lol.

[MCobian]

Since must requiring KYC procedures I have also avoided using Bittrex, whereas in 2017-2018 Bittrex was one of the most popular
and trusted exchanges. But since Bittrex suddenly enforced KYC, hence many users have switched to other exchanges. Currently
the best exchange of choice is Binance, because KYC verification is only for withdrawals above 2 BTC.

There are many reasons for our Bittrex account being blocked, usually because we access the Bittrex website using a VPN,
or our account could be inactive for a long time. The last reason maybe we are including users whose countries are prohibited
from accessing the Bittrex website. Then the only way to prove we are the real owner of the account, by providing some KYC
documents requested by Bittrex. If we don't want to do that, we have to give up our remaining funds in the Bittrex account.

[btc-facebook]

How can you refuse to provide personal document evidence when you have done KYC on your Bittrex account? isn't it not a problem anymore if you send your documents to prove that the one who opened the account is the original owner.
I am not worried if Bittrex asks for evidence, maybe there was suspicious activity before and because it hasn't been opened for a long time, or it could be that it's Bittrex policy to maintain the security of its user accounts.

[culuuton]

You haven't used bittrex for few years this is the problem, your account is under suspicion and they decide to block access to your account. 0.5 BTC is a lot of money now, I think you need it right now, except to follow their request to get it back, there is no one and no way to advise you. Good luck to you!

[Vispilio]

Back in the day Bittrex had a problem getting a license in the state of New York, and had to migrate most of their operations to Europe which brought with it additional due diligence requirements.

I believe to this day they operate as 2 separate entities, and depending on where you are from have different KYC requirements, other than that in my experience the support and functionality have been satisfactory compared to similar centralized crypto exchanges of its kind...

[Lordhermes]

When I saw your topic I thought Bittrex had involved in scam activities, your topic is misleading mate.

You have to give them what they wanted for verification, maybe the KYC you did was old method of verification, sometimes it happened like that. Also there's no harm in giving them those information of yours just for you to get back your money, Bittrex customer care support are fast in answering request, so there's no need to be bothered at that.

[Lhaine]

KYC process has been made difficulties for crypto users and even I will quit in an exchange that demands my identity. Because KYC for me is risking my identity.

How are you able to trade and withdraw the coins without going through KYC.

There are exchange that you can use without the need  to undergo to any kyc process , but there is a limit which is around 1 BTC per day. If you are not a big investors that 1 BTC daily is enough to make a trade daily. Just make sure you are also prepared to do kyc any time when they asked about it.

[KnightElite]

if you want to get back the btc that you have in there exchanges then there is nothing that you can do but to send private information to them. I have a bittrex account and I participated to their KYC way back 2018 because I cannot withdraw my funds there where I do not have any choice but to pass the verification in their KYC. If I'm not mistaken you need government issued ID then you will write in paper the current date and have a selfie with the paper and with the ID. If you want to get your btc then there is nothing that you can do but to pass the KYC but if you do not want to upload any private document then expect that you will never get your money. Bittrex is good in terms of security but what is not good to them is they are requiring their customers to get verified.

[imstillthebest]

bittrex was once a popular exchange but its performance were overtaken by those new exchangers  .

 i havent heard any updates to them if the exchange is still stable or they have became bad but it was also your fault on why you leave your valueable items on an exchange for a long time  .

 anything can happen like hacks or the exchange can be shutdown , etc .  just do what they want , submit a kyc and see if what are their response . they ask that maybe because of your long time inactivity

[XZERO1]

Even you have an access to your 2FA and email, it's alarming that suddenly an account will wake up after a long sleep.

To protect the account's fund, it will really require authentication since Bittrex doesn't know you. The amount involved is not that small so for safety measures, it should be processed properly.

No KYC then you can't have your account back. If you want your BTC0.5 then follow what they want as there's nothing you can do.

What kind of a nonsense is that?, if someone hacked and has access to his bittrex account, email and somehow his phone which has 2FA then how exactly after doing KYC are they going to find out if the person that provided those documents is the real owner of that account or not?, so having access to trading account, email and 2FA should be enough to verify and these are just made up excuses to make their users complete KYC process so that they can probably sell those KYC information to make some extra money on the side and block withdrawals of those who are not going to do KYC and basically own whatever they have in their account so they're making money both ways.

[Dorodha]

I haven't used Bittrex but kyc wants to exchange these sites  at just one occasion Bittrex ruled the whole exchange market. Although their position has now come down a touch thanks to their mistakes then counting on their market price their position has risen to 3rd. Binance is during a good position in terms of investment and exchange there's no got to kyc here later and there's no fear of losing money the market must be researched and move forward.

[SquallLeonhart]

When you do not login to your account for years it will have some troubles with it, I had 4 bitcoins in some weird unknown small website as well (that I didn't any spend money on thankfully) and years ago when I checked I saw the whole website gone, they probably had a period where they warned people that they are closing down and they allowed you to withdraw if they want to and I missed on that.

Bittrex is big enough that people still trade tens of millions of dollars there every single day, but just because you were not able to access your account all of those people should suddenly stop? Obviously nobody will stop just because you had a problem, this is a billion dollar company, one bad move will not kill or stop them from operating this well.

[electronicash]

send them your data.  that's the only way you can get back that 0.5BTC you have there. you login there to see if its there because you needed it. you wouldn't be going back to bittrex if you didn't need that 0.5btc.

what is the difference anyway, you submitted to Chinese exchanges like Binance but you don't submit to bittrex? 
i have submitted data to bittrex. probably the reason why is kept using them still.

[Inkdatar]

The only way to solve your issues is just follow the instruction on this exchange. Some exchange required to provide your data in order for you to use and do trades.. Mostly these days they require to provide kyc and bittrex is one of the old and popular exchange. I'm also a user of bittrex before and when I open my account from a long inactivity they require kyc so what I did I provide kyc just to use my account there since I have a small amount of btc left before.

[samcrypto]

I used to trade on Bittrex before and yeah I was also force to comply with their KYC update because I have no choice or else my funds will be gone, and I think that’s ok for me since I’m still safe and Bittrex still works good. So to solve your problem since its not a small money, better to comply with their KYC this is an update years ago I think, so you can’t do anything about it just accept it.

[AmoreJaz]

send them your data.  that's the only way you can get back that 0.5BTC you have there. you login there to see if its there because you needed it. you wouldn't be going back to bittrex if you didn't need that 0.5btc.

what is the difference anyway, you submitted to Chinese exchanges like Binance but you don't submit to bittrex?  
i have submitted data to bittrex. probably the reason why is kept using them still.

pretty straight and simple, accomplish the kyc requirements or dont. if the OP wants to get his funds back,  follow their new rules. bittrex has been asking kyc for so long already.
 and yes, the title is misleading. it is not the fault of bittrex here but the OP himself, who forgot his funds and didnt know that bittrex is already strict their kyc reqmts. so i guess, time to move on if he doesnt want to comply the bittrex rules.

I used to trade on Bittrex before and yeah I was also force to comply with their KYC update because I have no choice or else my funds will be gone, and I think that’s ok for me since I’m still safe and Bittrex still works good. So to solve your problem since its not a small money, better to comply with their KYC this is an update years ago I think, so you can’t do anything about it just accept it.

he needs to understand that it is not bittrex's mistake why he cant get his funds back. lets see if the OP will return here saying he accomplished the reqmt and got his money back. and thats a decent amt of money these days. bittrex is not a fly-by-night exchange so sending your docs will not really give you trouble

[Hypnosis00]

I used to trade on Bittrex before and yeah I was also force to comply with their KYC update because I have no choice or else my funds will be gone, and I think that’s ok for me since I’m still safe and Bittrex still works good. So to solve your problem since its not a small money, better to comply with their KYC this is an update years ago I think, so you can’t do anything about it just accept it.

he needs to understand that it is not bittrex's mistake why he cant get his funds back. lets see if the OP will return here saying he accomplished the reqmt and got his money back. and thats a decent amt of money these days. bittrex is not a fly-by-night exchange so sending your docs will not really give you trouble

It doesn't make worries to submit our KYC if we know that it won't fall into good hands. Bittrex has a good reputation and I believe that there is a reason why they are asking OP since he is not active for a long time. It was considered suspicious and they just want to verify the real owner of this account.

For some reason they do not tell, they decided to block the access from my account (I haven't used it for few years) and want me to send them tons of private documents! all this without explaining why, and while I have access to my email + password with 2fa AND a verified account.

I hope OP could think that if he wants to get back his funds.

[philipma1957]

Actually, get your founds out of exchanges in general if you don't like submitting AML/KYC. It's pretty much inevitable for exchanges to be requiring these documents anyway, it's mostly just a matter of when. Slooowly but surely.

Also, can't believe I have to say this in late 2020: NOT YOUR KEYS, NOT YOUR COINS. https://notyourkeys.org

actually in this case they are his coins. simple verification and 8000 into his pocket.

he would need to be mentally ill or a criminal to not give proof.

if he is normal he claims the money and pays taxes keeping 4k maybe 5k.

why would he want to do this.

back to what I said mentally ill or a criminal.

kyc = exchange= legal = true.

no kyc = your exchange = not legal= true.

So basically the op is pretty delusional to think no Kyc.