Coinbase account temporary Disabled

[Harlot]

If you are unsure about this I think it is best for you to contact their support because I have seen a lot of custodial wallets have this in their TOS that they temporary freeze your accounts as any transactions coming from gambling websites is one of their terms. It's best to contact them so you can immediately have a solution with them. And based from what I have seen this is something that is not permanent as I think they have it in their terms

[stomachgrowls]

Today I have logged in and I came to know that my account has been temporary disabled. Now I cant login into my coinbase account. It shows something like below image:

Is there anyone who has faced this issue?
What is result it may occur?
I have tried to talk over their phone on their international phone number as there was no contact number for my country also as further as I know there is no contact support for my country. Yet I have filled their contact form, and waiting for their response.

As coinbase does not provide private key/seed and if this problem happen then it is too much risky to use coinbase.

When i do make use of my coinbase app they do had that new user agreement that you would need to read on and that mostly talks about users outside  countries that do make use of this platform.

One of the rules that they had stated that they do prohibit out multi-accounts on single IP which would might a reason for such disable of account?

Its one of the risk on using up exchange platforms yet you dont possess the keys then you would really be having a hard time on getting those coins back in case of block.

Support of coinbase is somewhat responsive compared to others.The only thing you can do is to wait up for their response.

Here's the latest TOS: https://static-assets.coinbase.com/email/tos_nov_2020/cbpl_cbel.pdf
nov. 2020

[Akiko]

Maybe you violated some rules? Maybe you used coinbase to transfer crypto to gambling sites?

I do not know either I have violated any rules or not. For transferring fund to any gambling site can be a reason for temporary disable of my coinbase account?? I do not think they disable account for sending fund to gambling site. Are you sure that they disable account for transferring fund to any gambling site??

You should read again the TOS of that exchange  to understand why ,if you really use that wallet for gambling then that's might be the primary reasons why your account is now blocked.


There are many thread created before the same with whats your problem right now.
So coinbase closed my account for gambling...

NOTICE OF ACCOUNT CLOSURE - CoinBase

Coinbase closing account. Move your fund on other wallet ASAP



If you are a gambler I suggest to use wallet that you have full control and you own the keys not a custodial wallet like coinbase it's not safe to store your  crypto currency there.
You can also read this guide to how to avoid being blacklisted in coinbase .

https://steemit.com/bitcoin/@beatthefish/how-online-gamblers-can-avoid-the-coinbase-blacklist

[Bitcoinsummoner]

That is the risk of using any centralized exchanges

You are right that using centralized wallet is too much risky specially when there is no support.

To inform all of you, I have received an email from coinbase to upload my bank statement to https://coinbase.sendsafely.com/dropzone/cx-files/03070256
I have already submitted my bank statement. Though I am confused this statement will work or not as they mentioned trading statement of my bank with coinbase. I have no trading on coinbase as no buy/sell option available from my country with coinbase.

[mersal]

That is the risk of using any centralized exchanges

You are right that using centralized wallet is too much risky specially when there is no support.

To inform all of you, I have received an email from coinbase to upload my bank statement to https://coinbase.sendsafely.com/dropzone/cx-files/03070256
I have already submitted my bank statement. Though I am confused this statement will work or not as they mentioned trading statement of my bank with coinbase. I have no trading on coinbase as no buy/sell option available from my country with coinbase.

You are lucky enough to get a response from the coinbase. but as you said I too don't think it may work because where nothing maybe related to your trading activity transactions on coinbase then why they are still asking for such useless but sensitive data. Probably they will ask you for the source of your bitcoin that is why they asked for so be prepared to give the details of your crypto income to this shittiest wallet service.

[Bitcoinsummoner]

You are lucky enough to get a response from the coinbase. Grin but as you said I too don't think it may work because where nothing maybe related to your trading activity transactions on coinbase then why they are still asking for such useless but sensitive data. Probably they will ask you for the source of your bitcoin that is why they asked for so be prepared to give the details of your crypto income to this shittiest wallet service.

They may ask anything to proof the identity or to avoid money laundering. As many exchanges are working for anti-money laundering. But I noticed on the forum or somewhere else that they are not regulated. If that is correct then don't know why they are asking/will ask such information. Anyway, I would be able to provide if they want to know my source of fund. But to prof that will not be easy.

[BitcoinAccepted]

In principle, if you have violated terms and conditions, they can always block you.

The only question is what will happen with your remaining money.

They can't just confiscate it either, but they can say it's fraud and then open an investigation (or at least say they do to hold the money)

[mersal]

In principle, if you have violated terms and conditions, they can always block you.

The only question is what will happen with your remaining money.

They can't just confiscate it either, but they can say it's fraud and then open an investigation (or at least say they do to hold the money)

Most likely they will return your money when they find you violated their terms but they are not going to confirm anything they will just let it on the hold status and let the poor users be on frustrations for years because they know people who are trading in huge can make legal actions and take the funds from them but people with few hundreds are not going to legal actions because it is going to cost few more hundreds.

[Bitcoinsummoner]

I had submitted document on Nov 19, 2020 at 12:22 and that is still not reviewed.



On Wed, Nov 18, 5:46 they sent me another email.

I have then replied on their email with attaching my document. But On Sun, Nov 22, 3:01 PM they sent me same email. Then I have replied again. Unfortunately, they sent me again same email. And I haven't replied as it was same message and also I was busy. Today I received a new email:

 Then I checked, and I noticed that my problem has been solved.
So, Finally my problem has been solved.

[The Sceptical Chymist]

Btw did you receive a warning message from CB before they disabled your account the same as this user on reddit? I wonder if they just disabled your account without giving warning, though that user experienced 3 years ago, maybe they just change their attitude regarding those users who violate their TOS.

I had my account disabled (nuked, actually) about 5 years ago, and there was no warning given to me then.  I never received or sent any bitcoin from gambling or any other prohibited or illegal businesses.  The reason I got nuked was my fault and it was a mistake I made when trying to buy a small amount of bitcoin with a checking account I had linked to Coinbase that I'd recently closed.  I chose the wrong funding source by mistake, and then I got the e-mail stating that my account was closed.

TL;DR:  Coinbase is fuckin' brutal with their customers, and I don't think anything's changed since I was one of them.

The only question is what will happen with your remaining money.

Coinbase is regulated by the US government, and they can't just seize a customer's funds because that customer broke Coinbase's TOS.  I suspect OP will get his coins/money back, though I'm not sure why he's seemingly having so much trouble. 

So, Finally my problem has been solved.

You got your funds back, or you got back access to your account?

[Bitcoinsummoner]

You got your funds back, or you got back access to your account?

I have got access of my account with all the fund.

Most likely they will return your money when they find you violated their terms but they are not going to confirm anything they will just let it on the hold status

I have already got my account back. They have not told me anything which I did. Either I made any mistake or break any of their terms of service.

[nobodylovesme]

Hey im sorry for reviving this thread but could you tell me what steps you did take for coinbase to reach out to you? I have the same problem that you had(temporary disabled and closed account). I havent got any response from them yet