HitBTC.com - Withdraw Disabled, is it scam ? (Ticket#605865 : solved)

[Bitcoin-Pro]

today i submitted my documents. hope to get results after all that delay.
i will withdraw my funds and never use that shit again.

[asus09]

today i submitted my documents. hope to get results after all that delay.
i will withdraw my funds and never use that shit again.

If you wanna hold your btc for long time better save on offline wallet like nano ledger or try to hold with good and trusted exchange market like Binance, I think bad opinion to hold assets with HITBC exchange because many investors always loss their assets after holding on this exchange, maybe you can use this exchange for buying and selling only, then you should sent your assets to other wallet because most safety than you hold on this exchange market.

[Bitcoin-Pro]

they asked for Proof of Address. i provided my office work business card.
hope i get results after all that shit.

[Emitdama]

I have seen exchanges take actions like this and it’s mainly when there is a suspicious activity on your account or when they are having some problems on their website.

Instead of going to Google to look for what other people are saying, it would have been best for you if you just contacted their customer support to know directly from them what’s going on with your withdrawals being rejected, they will be the ones to look into your account and explain much better what’s happening, going to Google doesn’t solve the problem. If you wait for the time you’re supposed to wait, and you don’t get a reply from them, then you can look for help any other place.

[Bitcoin-Pro]

i uploaded proof of address, i uploaded and they approved it.
then they asked for another crazy request :

Dear Trader,

We have reviewed the documents you submitted in our KYC form, and in order to pass the verification process we need some additional information regarding the source of funds for the following transactions:
​
Amount    Currency    Hash
0.2    btc    3408915e430e4aed80c1cbe07b481...b15e8e74b48f5defb6486c96434e4
0.05    btc    6e0c6a914c8b07733839b16319ee9...2d6c851e6a5fbd2436c45c59bee8b

The source of funds report has to describe all actions you have performed with these funds before sending them to HitBTC, e.g. purchasing, exchanging, transferring from one address to another.

Kindly present the chain of events in chronological order. Please attach full-display screenshots confirming each step.

Note that screenshots of public blockchain explorers data are not accepted. Please provide the screenshots of your actions on the crypto services that you have used.

For example, if you obtained these funds on another crypto trading platform, please provide us the full-display screenshots of your deposit, trading, and withdrawal history on that platform so that the transaction history of the funds would be clearly traced.

Please note that we need to see detailed information (hash, address) for each of the above transactions.

Thank you,
HitBTC Team

i told them that funds came from my friend, for online service, then they replied :

Dear Trader,

In case the funds been purchased (received as a gift) from an individual, please provide us with a notary certified letter confirming that. Make sure the following points are mentioned:
- Documents proving buyer's identity;
- Documents proving seller's identity;
- Value that was given in exchange in the process of a purchase;
- The exact amount of the funds purchased;
- Details (hashes/addresses) of each transaction related to the purchase;
- The date when the letter was composed.

The letter then has to be certified by a notary.
To avoid unnecessary delays, please make sure all the requirements are met.

Regards,
HitBTC Team

now, how can i get documents of my friend who give me the bitcoins. this is crazy impossible.
i uploaded all my documents, passports, proof of residence, driving license, selfy photo, and more documents.
now they ask for documents for my friend (source of funds) this is not my job to get documents for other people. no way to get this.

i believe HitBTC won't release my funds, they ask me to do impossible thing to avoid giving me the funds. keep away of it.

[Bitcoin-Pro]

still no new reply from support after 3 days.

[stadus]

still no new reply from support after 3 days.

So this thread should be taken to scam accusations board.


Just follow the format in this thread https://bitcointalk.org/index.php?topic=260073.0

[Bitcoin-Pro]

they finally replied, with same request :

Dear Trader,

This request goes in accordance with our AIA and international AML policies, that can be viewed in the AIA policy section.

Please refer to our Terms of Service. Note that during the registration process you have accepted these rules.

In case the funds been purchased (received as a gift) from an individual, please provide us with a notary certified letter confirming that. Make sure the following points are mentioned:
- Documents proving buyer's identity;
- Documents proving seller's identity;
- Value that was given in exchange in the process of a purchase;
- The exact amount of the funds purchased;
- Details (hashes/addresses) of each transaction related to the purchase;
- The date when the letter was composed.

The letter then has to be certified by a notary.
To avoid unnecessary delays, please make sure all the requirements are met.

Regards,
HitBTC Team

But how can i get documents for other people (sender) who give me bitcoins.
this is impossible, and it's not my job to get documents from every person send me bitcoin.

HitBTC is worst site i ever used. they ask for impossibles, covered with their scam rules, to take my money.

[Bitcoin-Pro]

today i sent source of funds, i hope it's enough for what they need.

[Bitcoin-Pro]

after 4 days they ask for source of funds again.
i attached all screenshots showing withdraw history from the site i used for deposited money into my HitBTC account.

[Bitcoin-Pro]

finally problem solved. i withdraw my balance and say goodbye shitbtc.


my account on ShitBTC is now verified, but i will not use it again.
i'm using now https://1inch.exchange/ i already used it with bigger amount and it works fine. it's decentralized exchange and i advice anyone to avoid all centralized exchange sites especially HitBTC.com, maybe it's not scam, but it's worst exchange site i ever used.

[OmegaStarScream]

-snip-
i'm using now https://1inch.exchange/ i already used it with bigger amount and it works fine. it's decentralized exchange and i advice anyone to avoid all centralized exchange sites especially HitBTC.com, maybe it's not scam, but it's worst exchange site i ever used.

You probably shouldn't use it for big amounts though. If you haven't read the terms of service, you should. There are many banned countries.

I realize that 1inch is a DEX aggregator and you're trading directly from your wallet, but that's still something you should take into consideration if you don't want to have any issues later on.

[dlflow]

after 4 days they ask for source of funds again.
i attached all screenshots showing withdraw history from the site i used for deposited money into my HitBTC account.

Hi Bitcoin-Pro, I've the same problem, only for example can you share a page that you used to prove your source? My first by was from localbitcoin, and it's very hard to satisfy the HitBTC request if they want a complete transfert history of my money.

Thanks.

[Gary2017]

HitBTC.com is running a scam i.e. fraud.

How after you join and deposit enough funds worthwhile they the scam/fraud begins.

How simply they will change the code on the 2FA device and lock you out.

Then when you try to get access they will hide behind security.

And start demanding all kind of information to see if you have such.

   

[Quidat]

HitBTC.com is running a scam i.e. fraud.

How after you join and deposit enough funds worthwhile they the scam/fraud begins.

How simply they will change the code on the 2FA device and lock you out.

Then when you try to get access they will hide behind security.

And start demanding all kind of information to see if you have such.

   

Hitbtc and Yobit and some other exchange as well are shady as hell.If you arent aware on how many scam accusations this exchange
had then it wouldnt really be enough to be counted by your own fingers.

https://www.cointelligence.com/exchanges_list/hitbtc/
https://www.reddit.com/r/BitcoinPrivate/comments/91ruw1/hitbtc_review_legit_or_scam/
https://www.reddit.com/r/hitbtc/comments/7g2bpc/hitbtc_is_an_advanced_scam_how_they_stole_140000/
https://99bitcoins.com/bitcoin-exchanges/hitbtc-review/