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Author Topic: Whatsminer M3 | Zombie or uninterrumpible sleep  (Read 204 times)
Polro (OP)
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November 30, 2020, 01:43:30 PM
Last edit: December 01, 2020, 11:29:08 PM by frodocooper
 #1

Hello, i want to ask you for my Whatsminer M3. I have 15 units and all of them have the same problem.

I also upload a image for the logs: https://subefotos.com/ver/?dabdc7fe1a5b691bd60ed33dca6f3a60o.png

If i try to update the firmware from the oficial microbt software. When i press scann button, i dont found anything. Obviously they are in the same ip range.

I tried to unplug and plug all again, try plug fan1 on fan2, and its not working.

Model is Whatsminer M3 with PSU whatsminer P5.

I cant update firmware by Whatsminer Tool. I think it solves with new firmware, but i cant update it.

https://imgur.com/8Uei4GQ
https://imgur.com/6eyfvBn
https://imgur.com/u0nmOxp
BitMaxz
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November 30, 2020, 08:41:08 PM
 #2

I can't access the images above can you paste logs in pastebin.com and paste the URL here.
Then about for screenshot upload it to imgur.com and post the link here.

Anyway, can you access the IP of the miner through the browser? if not then try to access the IP with a mobile phone. If it works maybe your PC/Laptop has a firewall restriction because I heard before that someone can't access or find the IP of their miner using Whatsminertool but it solved after they disable the firewall. So try to disable the firewall from your PC/Laptop.

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Polro (OP)
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December 01, 2020, 09:26:00 AM
Last edit: December 01, 2020, 11:43:37 AM by Polro
 #3

Imgs uploaded. I tried to disable firewall and monitore and the same problem.

I can acces via browser, but i cant do nothing there.

https://imgur.com/u0nmOxp

CODE: https://pastebin.pl/view/a0e3fafe
BitMaxz
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December 01, 2020, 10:11:21 PM
 #4

You have this warning from your logs below.

Code:
Thu Jan  1 08:01:44 1970 local0.notice : Detect fan[0].speed:0
Thu Jan  1 08:01:44 1970 local0.notice : Detect fan[1].speed:0
Thu Jan  1 08:01:44 1970 local0.warn : fan[0]:detected max fan speed:0 < max speed in fan spec:6000, please check params or repair the fan
Thu Jan  1 08:01:44 1970 local0.notice : fan[0].max_speed_detected:0
Thu Jan  1 08:01:44 1970 local0.warn : fan[1]:detected max fan speed:0 < max speed in fan spec:6000, please check params or repair the fan

The fan speed shows "0" so if the fan speed is not detected it won't start to mine.

Are these all 15 miners have the same logs?

I don't know if it can fix the issue by updating the firmware but you should do it first. However, if it does not solve your issue, then both fans might be faulty even the fan is spinning.

Can you follow the troubleshooting guide from this link below under "Miner can not search IP address (when using Whatsminer Tool)"
- https://drive.google.com/file/d/1EzaTC7wIgcw2ardcMYXznyzMuWniNxsG/view

Also, follow the guide under "Miner Restart due to Abnormal status" from that link.

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Polro (OP)
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December 02, 2020, 08:03:59 PM
Last edit: December 03, 2020, 02:11:53 AM by frodocooper
 #5

Hello. I tried update firmware following these guide. No miner was found on whatsminer tool, so i cant update firmware.

This one is working: https://imgur.com/OcA9y9q

This no: https://imgur.com/hRtDAPM

As u can see have diferent firmware version, and one start cgminer and other no.

What can i do to upgrade it? Whatsminer tool dont working.

Please, i need help.
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December 02, 2020, 10:08:36 PM
 #6

I found a post with the same issue "waiting for Cgminer to start" here https://bitcointalk.org/index.php?topic=2345436.msg30383612#msg30383612
But solve his issue by changing the port I don't know exactly if it's for API port or SSH port look at his post here https://bitcointalk.org/index.php?topic=2345436.msg30413087#msg30413087


Anyway, can you try to use the WhatsMiner tool from PangolinMiner
Link here: https://drive.google.com/file/d/1XthbZPFc0S-FvMi9MqpLOJlUaFAc4auW/view?usp=sharing

If it doesn't work your final solution is to flash it through an SD card then update it to the latest firmware.
Download the "H3 SD card Program.zip" under "M3~M1 Firmware" from here https://www.microbt.com/server/firmware.html?locale=en

The SD card flashing guide is included in the zip file.

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Polro (OP)
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December 03, 2020, 01:34:58 PM
Last edit: December 04, 2020, 12:40:40 AM by frodocooper
 #7

I tried with SD, and at least i find it in whatsminer tool.

https://imgur.com/ujcxKzs
https://imgur.com/n5rRYyT

I was searching 20180516.10.1 firmware, but i dont found it, with other firmware fails too.

I found it .tgz but i dont know how to install it. If you have discord and can support me, if its necessary i can pay u.
BitMaxz
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December 03, 2020, 11:48:10 PM
Last edit: December 04, 2020, 12:41:23 AM by frodocooper
Merited by mikeywith (1)
 #8

20180516.10.1 still available on pangolinminer from here https://drive.google.com/drive/folders/1iesRzZpl3JuVZa5nsKPHod8FfqXLRdY8. The only problem I don't know either how to flash with .tgz.

How about following the guide from here https://drive.google.com/drive/folders/12MQqtbh1jNu20zBdxWYra4OdddnxQGvw. That link is from PangolinMiner which is the official distributor of MicroBT.

whatsminer.net is another distributor but most of their firmware is old you can also check their firmware here https://drive.google.com/drive/folders/1-VQx7gEj4gse5t0dQ2a6-0N_n1wFtMBE.

I don't have a discord but you can find me on telegram: @BitMaxz I will try to help you. Or you can directly go to MicroBT telegram group https://t.me/whatsminercommunity.

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