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Author Topic: Bitrefill on mobile  (Read 90 times)
OmegaStarScream (OP)
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December 11, 2020, 09:45:38 AM
 #1

I've been trying to access Bitrefill from my phone for a couple of days now but I couldn't manage to do so...I'm having different errors each time I try to log in:

- Invalid PIN (even though my password is correct).
- Cannot read property 'message' of null.
- Captcha error (when there is no captcha to solve)

Anyone facing the same issue? (I'm not using the phone app, just trying to access the site from the phone).

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December 11, 2020, 12:10:09 PM
Merited by OmegaStarScream (1)
 #2

I just logged in there on mobile - I got a 404 error the first time I tried, but was successful immediately after, including using both an email link and a 2FA code.

Have you tried using a different browser on your phone? Have you tried clearing cookies and cache?
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December 11, 2020, 03:28:10 PM
Merited by OmegaStarScream (1)
 #3

I accessed the page on my smartphone (Chrome) without any difficulty today. I checked their Reddit and no one complains of similar problems, but I found that 3 months ago they had DDoS which affected the operation of the site and the application.

In addition to the advice from o_e_l_e_o , see if there is an update for your browser, and maybe an upgrade for the OS you are using.

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December 11, 2020, 06:13:23 PM
 #4

I used the site few hours ago to refill my paytm balance and I have had no issue in the web version from my phone. It's working fine here. There are more services like this and you can try them this time.

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December 11, 2020, 09:22:38 PM
 #5

Just logged into my bitrefill account swiftly via Firefox mobile browser without any troubles. The captcha error is most likely a sign of poor internet network service.
Any reason why you don't like using the mobile app? I tend to find it more continent  Wink

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December 14, 2020, 06:33:36 PM
Merited by logfiles (1)
 #6

-snip-

-snip-

Upgrading Chrome did the trick. I appreciate the help!

I used the site few hours ago to refill my paytm balance and I have had no issue in the web version from my phone. It's working fine here. There are more services like this and you can try them this time.

I realize that but I had balance in my Bitrefill account. I didn't want to use something else.

Any reason why you don't like using the mobile app? I tend to find it more continent  Wink

I've used the app before actually, and I found it to be very glitchy. I checked Google play before posting this thread, and I noticed that they haven't updated the app since over a year, so I didn't bother..

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