Cryptopia Claim without KYC

[joe2001]

Many of us signed up for Cryptopia knowing there was no need for kyc. Identification was only required if fiat was trade.
Why are id documents required for any account now, even if they have no fiat currency?
Once they have verified via email, control questions, user and password, that I am the legitimate owner of an account that does not contain fiat money, why ask me for more documents?

[Teraboy]

That's to proving your identity dude. It's a part of requirement to claim your money and i guess that was following the regulation too.
In this game, you can do nothing except complete all of requirements to get back your money. If you didn't complete the KYC verification and then you will not get your money.
They were holding your game and they will able to force the investors for that.

[Jawhead999]

Because they reserve right to change any rules on their TOS, and if you asked to provide ID document while registering... it's their requirement now. If you don't like to send ID document, stay away from that sites.

Also even though in the past we don't need provide KYC on registration, that doesn't mean we're free from it... they can force to provide KYC anytime they want.

[Godwinpaul]

I'm kind of lost. Do you mean that we can now reclaim our fund in cryptopia? I had some funds on the exchange before the hack news which lead to the liquidation of the platform. I have actually Written off that money and it would be great to have a refund back. Please how can I apply for a refund?

[speedforce]

I'm kind of lost. Do you mean that we can now reclaim our fund in cryptopia? I had some funds on the exchange before the hack news which lead to the liquidation of the platform. I have actually Written off that money and it would be great to have a refund back. Please how can I apply for a refund?

If you have account there, check the email that you registered. There's will be some instructions send there, sometimes it goes to spam folder too.

[erikalui]

I filled in the claim form and they asked few details about my account and I was fortunate enough that I could answer those questions. I did not take a screenshot of my altcoin balance at that time. I haven't yet received any reply regarding my claim form. I know KYC is a concern but nowadays many exchanges are asking for it and we can't help but provide them the details. If you want your tokens back, you need to provide the required documents. Still don't know what they'll ask for. They are asking details even though I still own the email address I used to register with them.

[bitbollo]

it could be possible submit a claim ? anyone can link please this form ?
I haven't never sent mine despite I lose some btc cents in this exchange
however it's a very lucky chance recover some money from them (from several exchanges gone I never get back a cent...)

[adzino]

Many of us signed up for Cryptopia knowing there was no need for kyc. Identification was only required if fiat was trade.
Why are id documents required for any account now, even if they have no fiat currency?
Once they have verified via email, control questions, user and password, that I am the legitimate owner of an account that does not contain fiat money, why ask me for more documents?

They probably were able to do so because they weren't required legally before. Maybe a new state law that requires them to verify the details of all their users even if they aren't dealing with fiat currency. This will eventually happen with almost all exchanges if they want to legally be in business. Your only option is to go for trusted p2p transactions.
Oh and don't forget. You have already agreed to their terms of service. I am sure somewhere its written that they can bring changes to the terms anytime without any notice. Most business/companies do notify their users though before the terms are made effective.

[TGD]

Many of us signed up for Cryptopia knowing there was no need for kyc. Identification was only required if fiat was trade.
Why are id documents required for any account now, even if they have no fiat currency?
Once they have verified via email, control questions, user and password, that I am the legitimate owner of an account that does not contain fiat money, why ask me for more documents?

They need it for documentation that will be presented on the court to verify that refund will send to a real person and not some random guy they invented. They can just fake that the refund happened if KYC will not be requiring by the court. This is a legal issue so you should consider what cryptopia is facing right now to finish refund issue.

Simple, if you want to claim your money just provide the necessary documents they required. If you don't want to comply, Just forget about it in fact it was considered as loss since they announced bankruptcy. Cryptopia giving a refund is just a miracle.

[X-ray]

Sooner or later, you will have to accomplish KYC on centralized exchanges.

The problem is he doesn't wanna try to deal with the KYC verification that being implemented by cryptopia. It's not about sooner or later but KYC is a mandatory for any cryptopia users in the past to receive their compensation from the liquidation that already happened with cryptopia.
KYC was being a mandatory for anyone who wanna try to get compensation. He has no choice and he must deal with KYC verification, that's it.

[judeafante]

Many of us signed up for Cryptopia knowing there was no need for kyc. Identification was only required if fiat was trade.
Why are id documents required for any account now, even if they have no fiat currency?
Once they have verified via email, control questions, user and password, that I am the legitimate owner of an account that does not contain fiat money, why ask me for more documents?

I'm glad that I got all my coins out there before the bad events now there is no more retrieve and I don't have to go through KYC I don't trust Cryptopia anymore, I have done KYC on other exchange but not with an exchange under liquidation because they will soon be out of existence.

[ARTCOINSLV]

Can someone tell me what to do next?
I registered on their website, wrote to them about the problem.
Several days have passed, but there is no answer from them.

[aemma]

First as a centralized exchange, the team can change the terms and conditions whenever they like all in a bid to convince the users its for their own good, well, there is nothing that can be done about it when such issue arises. Every centralized exchange, can set in terms and conditions or remove terms and conditions whenever they like or if it is required of them by the law enforcement; I think this is the case with Cryptopia exchange.
Secondly, I guess the hack has forced the exchange to take several steps and hence they are trying to put everything in place so as to refund the actual users. Also, I guess they are doing such in order to be line with the regulation set before them, hence I think if you really want your funds back, and if they are worth it, you can go ahead with the requirements, this is just my opinion.

[traderethereum]

Many of us signed up for Cryptopia knowing there was no need for kyc. Identification was only required if fiat was trade.
Why are id documents required for any account now, even if they have no fiat currency?
Once they have verified via email, control questions, user and password, that I am the legitimate owner of an account that does not contain fiat money, why ask me for more documents?

I don't trade on Cryptopia anymore after I withdrew all of my coins and move it into Binance.
I feel that Cryptopia become strange but I don't know how to tells.
They can change their rules because they own that exchange, and if they want you to verify your account, they can easily to ask you to send the document required.
I think you should use the other exchange if you don't want to verify your account.
Binance will be good for you to trade, and you will see a huge coins list on that exchange.

[bittick]

If your main purpose is as what you've mentioned then there's no other better move than just don't bother with that exchange anymore. If any exchange demanding KYC from me it must be the most reliable exchange out there tbh.
Handing out KYC to exchange too much also could have some bad impact to us in the long run. It's better off going to another exchange because honestly, there's tons and tons of exchanges out there created everyday. You just need to pick a new one which reliable and credible.

[Vishnu.Reang]

I'm kind of lost. Do you mean that we can now reclaim our fund in cryptopia? I had some funds on the exchange before the hack news which lead to the liquidation of the platform. I have actually Written off that money and it would be great to have a refund back. Please how can I apply for a refund?

I had an account with Cryptopia and I don't even remember the email that I used. Fortunately I had withdrawn most of my BTC before the exchange went down. But still I lost LTC worth around $400. I checked their website and it is saying that the liquidation process is still ongoing. There are no details given on how to recover the funds. The latest communication that I could get hold was this one:

https://www.grantthornton.co.nz/update-for-cryptopia-account-holders-10-february-2020/

[Akiko]

Many of us signed up for Cryptopia knowing there was no need for kyc. Identification was only required if fiat was trade.
Why are id documents required for any account now, even if they have no fiat currency?
Once they have verified via email, control questions, user and password, that I am the legitimate owner of an account that does not contain fiat money, why ask me for more documents?

It's for your own security they asked for it because they don't know who is the real owner of the account. Giving your identity to them means they know who is claiming thier balance stock on that exchange. It's been a year since they close that exchange and your lucky you have an option to claim it back than nothing to recover from your money .

[erikalui]

I'm kind of lost. Do you mean that we can now reclaim our fund in cryptopia? I had some funds on the exchange before the hack news which lead to the liquidation of the platform. I have actually Written off that money and it would be great to have a refund back. Please how can I apply for a refund?

I had an account with Cryptopia and I don't even remember the email that I used. Fortunately I had withdrawn most of my BTC before the exchange went down. But still I lost LTC worth around $400. I checked their website and it is saying that the liquidation process is still ongoing. There are no details given on how to recover the funds. The latest communication that I could get hold was this one:

https://www.grantthornton.co.nz/update-for-cryptopia-account-holders-10-february-2020/

They sent out claim emails to users who had an account with cryptopia and balance in altcoins. You should receive the email this month as I already received and filled the form.

[bitbit20]

Cryptopia hacked few years ago when my balance was hacked also. After a long time why they will give again opportunity. I know it is no valid now. Cryptopia damaged many investors life. My savings gone there. Low security exchange was it. Over the years, it is on maintenance mode after hack.

[Vishnu.Reang]

I had an account with Cryptopia and I don't even remember the email that I used. Fortunately I had withdrawn most of my BTC before the exchange went down. But still I lost LTC worth around $400. I checked their website and it is saying that the liquidation process is still ongoing. There are no details given on how to recover the funds. The latest communication that I could get hold was this one:

https://www.grantthornton.co.nz/update-for-cryptopia-account-holders-10-february-2020/

They sent out claim emails to users who had an account with cryptopia and balance in altcoins. You should receive the email this month as I already received and filled the form.

Yeah.... I found the email, but for some strange reason I am unable to enter the details. I filled all the necessary fields, and then entered the captcha text and after that I tried to submit. But nothing happens. I was doing it in incognito mode, and later I will do the same on regular browser. Actually I was a bit afraid that the email was some phishing mail sent by hackers.