|
David Latapie
|
 |
April 22, 2014, 08:40:16 AM |
|
Added
- On the deposit/withdrawal window, clicking on the Current balance selects the whole of it in Amount (like at Mintpal).
- When the "not enough funds!" message appears, add a second line: "maybe you forgot to unlock XXX %currency%?". I believe that would help people and reduce the amount of mail you'd receive.
|
|
|
|
|
|
|
|
|
|
|
|
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction.
|
|
|
|
|
|
wzttide (OP)
|
|
April 23, 2014, 05:48:19 AM |
|
David, thank you for your suggestions! I want you to know that we are testing a new release with many new stuff, some examples: - More and nicer graphs
- Move tabs
- Weighted average
- Click on the balance fills the withdrawal balance field
- Faster withdrawals
- Own orders get marked on buy/sell table
- Major redesign
- Edit order
- Permalinks on public content
- More intuitive order form
- Some other minor improvements
Twitter and this thread are very silent at the moment - we are doing a lot of stuff in the background and we want to blow your mind with the next version of SwapHole.com |
|
|
|
|
|
David Latapie
|
|
April 23, 2014, 08:39:54 AM |
|
I like it: not much talking, much more acting  One remark though: since you charge for market order, most of the transaction are done at market price. This is really unsettling for me, It is like a gamble. I placed both a buy and a sell order on AsiaCoin three days ago (and AsiaCoin has all the volume) and it has not been filed yet, even though I placed a buy order at the highest price and a sell order at the lowest price. |
|
|
|
|
wzttide (OP)
|
|
April 24, 2014, 03:26:21 PM |
|
We are planning the release tomorrow morning (CEST). Follow our https://twitter.com/SwapHole to discover the new design shortly after the release That's how the public market screen is going to look like: 
|
|
|
|
|
|
wzttide (OP)
|
|
April 25, 2014, 06:04:12 AM |
|
Redesign now live!
|
|
|
|
|
|
David Latapie
|
|
April 25, 2014, 08:59:55 AM |
|
Redesign now live! Yeah! Much better |
|
|
|
|
wzttide (OP)
|
|
April 25, 2014, 09:13:51 AM |
|
Redesign now live! Yeah! Much better I'm happy to read that  |
|
|
|
|
|
Philll90
|
|
April 27, 2014, 02:09:13 PM |
|
Stupid question but where/how can I cancel my orders? I've searched everywhere but I didn't find it  |
|
|
|
|
slasherzx
Member
 Offline
Activity: 73
Merit: 10
|
|
April 27, 2014, 06:02:29 PM |
|
how the hell will i change my btc withdrawal address?
you have upgraded the site visually which is great.. but it has become more difficult to buy/sell with those new pop up option. why can it be just the same style as other exchange site.. its really harder to make order option with your UI.. alot of things to take into consider.. pls just make a basic buy order option and give an advance option if people prefer it..
.. its great to be a fucking unique exchange site but pls make it user friendly.. alot of the option your exchange site present really is hard to use/manage.. there is not even a starter guide for newbi no wonder there is such a low volume on your site.. it makes new comers turn away with such difficult option
TL/DR: you have so many features that most people won't use, you forget the most important thing which is being user friendly.
|
|
|
|
|
|
Philll90
|
|
April 27, 2014, 07:32:22 PM
Last edit: April 27, 2014, 07:57:36 PM by Philll90 |
|
how the hell will i change my btc withdrawal address?
you have upgraded the site visually which is great.. but it has become more difficult to buy/sell with those new pop up option. why can it be just the same style as other exchange site.. its really harder to make order option with your UI.. alot of things to take into consider.. pls just make a basic buy order option and give an advance option if people prefer it..
.. its great to be a fucking unique exchange site but pls make it user friendly.. alot of the option your exchange site present really is hard to use/manage.. there is not even a starter guide for newbi no wonder there is such a low volume on your site.. it makes new comers turn away with such difficult option
TL/DR: you have so many features that most people won't use, you forget the most important thing which is being user friendly.
+1 not user friendly. I can't even find how I can cancel my orders |
|
|
|
|
|
wzttide (OP)
|
|
April 28, 2014, 05:51:07 AM |
|
how the hell will i change my btc withdrawal address?
you have upgraded the site visually which is great.. but it has become more difficult to buy/sell with those new pop up option. why can it be just the same style as other exchange site.. its really harder to make order option with your UI.. alot of things to take into consider.. pls just make a basic buy order option and give an advance option if people prefer it..
.. its great to be a fucking unique exchange site but pls make it user friendly.. alot of the option your exchange site present really is hard to use/manage.. there is not even a starter guide for newbi no wonder there is such a low volume on your site.. it makes new comers turn away with such difficult option
TL/DR: you have so many features that most people won't use, you forget the most important thing which is being user friendly.
Thank you for your honest feedback, I think you already wrote us an email Withdrawal addresses can't be changed, this is a security measure. This is easily done by sending an email to our support and writing your new withdrawal address in it. We may overthink this procedure, because most people don't understand that this actually protects them by state their real withdrawal address instead of some random address. not user friendly. I can't even find how I can cancel my orders I'd suggest sending an email to support@swaphole.com - usually you have a cancel button right next to your order. We take your feedback into account and will definitly think about how we can make it user friendlier and still provide more features than other exchanges! |
|
|
|
|
|
wzttide (OP)
|
|
April 28, 2014, 09:55:55 AM
Last edit: April 28, 2014, 10:21:10 AM by wzttide |
|
Update:- Every user can now change their withdrawal address on their own - I recommend using 2FA!
- Fast and simple buy/sell order form on every market
Feedback appreciated!
|
|
|
|
|
|
Philll90
|
|
April 28, 2014, 12:25:28 PM |
|
how the hell will i change my btc withdrawal address?
you have upgraded the site visually which is great.. but it has become more difficult to buy/sell with those new pop up option. why can it be just the same style as other exchange site.. its really harder to make order option with your UI.. alot of things to take into consider.. pls just make a basic buy order option and give an advance option if people prefer it..
.. its great to be a fucking unique exchange site but pls make it user friendly.. alot of the option your exchange site present really is hard to use/manage.. there is not even a starter guide for newbi no wonder there is such a low volume on your site.. it makes new comers turn away with such difficult option
TL/DR: you have so many features that most people won't use, you forget the most important thing which is being user friendly.
Thank you for your honest feedback, I think you already wrote us an email Withdrawal addresses can't be changed, this is a security measure. This is easily done by sending an email to our support and writing your new withdrawal address in it. We may overthink this procedure, because most people don't understand that this actually protects them by state their real withdrawal address instead of some random address. not user friendly. I can't even find how I can cancel my orders I'd suggest sending an email to support@swaphole.com - usually you have a cancel button right next to your order. We take your feedback into account and will definitly think about how we can make it user friendlier and still provide more features than other exchanges!I sent you an email with screenshots. |
|
|
|
|
|
wzttide (OP)
|
|
April 29, 2014, 10:39:39 AM |
|
I sent you an email with screenshots.
Should be resolved already. |
|
|
|
|
|
dE_logics
|
|
April 30, 2014, 06:08:35 AM |
|
Are your servers and wallets SELinux secured?
|
|
|
|
|
wzttide (OP)
|
|
April 30, 2014, 07:02:56 AM |
|
Are your servers and wallets SELinux secured?
We don't give away any information on our security measurements. This has a major reason: Let's say we use SELinux and there is a glitch in it. Everybody would know that a service of ours is vulnerable. A good example is the last OpenSSL bug. We use common security techniques also used in the financial industry and goverment services. |
|
|
|
|
|
|
|
|
|
DougB62
|
|
May 06, 2014, 02:43:47 AM |
|
I PM'd you and sent an email to support@swaphole.com in regards to a deposit issue. Please check and respond. |
|
|
|
|
bitcoin carpenter
Legendary
Offline
Activity: 1582
Merit: 1001
|
|
May 06, 2014, 05:13:15 AM |
|
after 3 hours my sharecoin deposit is still 0 confirmations....
whats up?
|
If your not actively using the technology behind your crypto investment,
IT IS A SCAM!!!!
|
|
|
|
