Binance bug " "Insufficient balance"

[Sun2k]

Hi,

I'm having a big problem with Binance Spot.

When I want to buy BTCs (or other) with USDT at the market I always have an error: "Insufficient balance" but my portfolio is sufficient.

Also when I want to sell my open position I also have this error: "Insufficient balance" so I lose a lot of opportunity ...

Why does this bug come back very often? It's catastrophic for the trader ...

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[bL4nkcode]

Sometimes it happens when there's a server error, connection timeout and if the coin you want to trade was just transferred to your binance account. Idk the reason behind but this happens when I want to trade the new deposited coins on my account. What I did is wait couple of minutes and it work just normal. Though idk if it's the same as yours, you should ask them via their support they usually responds in minutes or hours.

[logfiles]

I don't think it's a bug, otherwise for that long, binance would have ended up in a catastrophic failure due to numerous traders using it. I would like to ask you;
1. Where is your USDT located? Spot, futures, margin, pool, P2P etc?
2. Would you mind explaining or illustrating how you are creating your buy or sell orders?

[joniboini]

Your post suggests that you can execute the order sometimes which means that your balance should be in the right place. If you think your USDT is fact in the correct wallet (spot, futures, etc as mentioned above) but the bug still exists, there is no other way to solve this except contacting the support.

[XZERO1]

I experienced this problem before while using Binance and can confirm that this bug exists and I don't think they solved it yet and you still could randomly face that error.

It should have something to do with their system giving you the wrong (higher) "amount" or "total" number which causes their system to give "insufficient balance" error.

Have you tried limit or market buying about 1% less amount that you want you buy?
For example if you want to buy $100 worth of Bitcoin with USDT you should put an order for 99$ worth of BTC, if I remember correctly it worked in my case and that solved the issue.

[hugeblack]

I made some trades yesterday and this morning so I think the problem is on your side if you are still facing this problem.
Are you a beginner on the platform? Some people do not know which accounts they are trading from.
If you do not know, then check out Binance academy, and then you will find many solutions.


other contact support team no one can help you.

[logfiles]

<...>

The common problem is taping on orders in the order book. For example, you account has on 100 USDT but the first ask order has 10 BTC being sold at a price rate of 20K. Tapping on the first ask price will automatically feed in the values in the order box but under your available balance, you only have 100 USDT. You can't buy 10 BTC using only 100 USDT hence the error insufficient balance

[Sun2k]

I don't think it's a bug, otherwise for that long, binance would have ended up in a catastrophic failure due to numerous traders using it. I would like to ask you;
1. Where is your USDT located? Spot, futures, margin, pool, P2P etc?
2. Would you mind explaining or illustrating how you are creating your buy or sell orders?

Hi, thank's
I use Spot
Here is a video
https://youtu.be/bJVaou2fwZk

[crwth]

I have a couple of questions for you about what you are doing. What type of order are you executing? Limit or Market? Because you might be wondering that you might be executing a price in the order book, but you are not considering the fee with your trades. There's a fee depending on your VIP level in Binance, in which your rates are included. You could see the link below what those rates are.

https://www.binance.com/en/fee/schedule

And you could also compute there if you are close to being level up with the amount of volume you are inputting, etc.

[Sun2k]

I experienced this problem before while using Binance and can confirm that this bug exists and I don't think they solved it yet and you still could randomly face that error.

It should have something to do with their system giving you the wrong (higher) "amount" or "total" number which causes their system to give "insufficient balance" error.

Have you tried limit or market buying about 1% less amount that you want you buy?
For example if you want to buy $100 worth of Bitcoin with USDT you should put an order for 99$ worth of BTC, if I remember correctly it worked in my case and that solved the issue.

Ok thank you, no I never tried 99% good idea

[Sun2k]

I have a couple of questions for you about what you are doing. What type of order are you executing? Limit or Market? Because you might be wondering that you might be executing a price in the order book, but you are not considering the fee with your trades. There's a fee depending on your VIP level in Binance, in which your rates are included. You could see the link below what those rates are.

https://www.binance.com/en/fee/schedule

And you could also compute there if you are close to being level up with the amount of volume you are inputting, etc.

Thank you but the fees are deducted from the amount of the transaction .. Binance has confirmed it to me ..

[crwth]

Thank you but the fees are deducted from the amount of the transaction .. Binance has confirmed it to me ..

So Binance confirmed that the fees that cause that type of insufficient balance notice in the GUI? I'm not sure, but there could be a volume issue because you are selling a large amount of stack with a market price. Their books might not be able to gauge it at an instant or something correctly. The volume of that is a lot upon computing on your video; that's $63223 USD. People can short it while you do that, lol.