Please Help

[safari88]

we can't help you with that it's their terms and condition you supposed to check if they have players or not well it's not the worst since it's just locked out the bonus it's worst your real balance was locked or maybe i just misunderstood it and your real balance was really locked?

[Eureka_07]

IMO it's hopeless, so probably you should stop searching for ways on how to get that bonus. Two years had been already passed, it is most probably that the bonus that you received is already expired.
Be reminded that bonuses also has terms and conditions.

[Casdinyard]

Given that this happened not in recent, makes it obvious to not be able to get the bonus. I do get the point that it is something offered to you by that time but there are probably conditions which pushed the site itself to deny your request to get the bonus. I'm not that familiar with this gambling site but I guess it is not in line with those having bad reputations. What you should look into more  if you are still eager to get the bonus, is to read the conditions if possible (during that time because there might be changes) to clear things out. Also ask other players in this gambling site regarding this concern because they could give you an insight to why such thing happened than to just ask gamblers about this concern.

[toast]

i really don't think we could help you from that since it is their requirement no gambling site will compromise their requirement just because of the reason of not having enough players, haven't you checked it first on the first place? if not well you can just withdraw your fund and transfer to other gambling site there's a lot of website that has some good deposit bonus.