No 2FA and robbed of 0.097BTC

[maydna]

~snip~

But many is so lazy to put a security measure to avoid those hacking issue on their account and they will always threath the 2FA as a hassle option to put in their accounts that's why it's not surprising to see man got fall from hackings. And your right we should follow the recommendation since the casino knows it is best for any to make their account more safety.

That is because they don't think much about security for their account, whether their account in the gambling website or on the other website, and once their account gets hacked, they feel regret. They try to ask other people how they can get their account back, even get their money back. But everything already happened, and they can't do anything to have their money back. The casino wants to protect their member's accounts, but if their members seem don't care about their account, that is their member's decision.

[roosbit]

Sorry for your loss mate! Getting back to the matter at hand if you helped them close a bug that could have made them lose more crypto a reward should be given which they did like you said (not sure if that was enough though), but when it comes to security and the platform has added extra tools of security like 2fa which you fail to enable...frankly speaking what happens next is on you! Had you lost coins with 2fa enabled that would have been Bitsler to payback,just my 2cents.

OP just one question since there is an emphasis of time (9 minutes after the deposit)  in the hack here, was your account new or old on the platform? If it was new then security is shitty on the platform otherwise if account is old there is a possibility that someone  other than you knows your password, consider a security scan of your PC.

[kotajikikox]

I deposited 0.097 BTC to Bitsler after I had won on another online casino.   

Sorry for that Lost Mate , thats almost 3,700$ now and really frustrating when you know that you can do something so saved the amount but you missed that part.

I sometimes denied creating 2fa also but i only deposit small amounts so i maybe confident that hackers will not waste time and won't reveal their Strategy as they are looking for big fishes so even if they are burned at least enough to pursue for another.

Lesson for all of us , to secure 2fa everytime since even the Site are advising us from time to time to have this.

[iamsheikhadil]

Was your password really easy or predictable?
I think even if 2fa is lost, it is still very hard to get into any account unless you have an easy password or a password that you use on many sites from where it might have leaked! Nonetheless, I hope you recover that amount by being lucky on casinos or simply saving! Indeed it's alarming and a lesson for everyone of us to use string passwords and use 2fa! I on my personal opinion don't think bitsler would actually do this given the reputation of the casino!

[Ucy]

From your statement, I can see that it cannot be considered as loss for you even if you have lost 0.097 btc because you have profited a good amount of money from your technique in the past so you can just consider it as your bad experience and make sure to avoid it to happen again.

It's good that you already enabled your 2FA, if you have some amount that you want to protect it will be better if you can enable all the security features in the site so the scammers can't easily move your money if in case they can hack your account.

You can't simply stare at someone if they rob you 100 dollars just because you have 1000 dollars in your wallet. Money is money no matter the amount so you can't take hacks as easy but it is not possible to recover so better secure the account from future hacks.

Exactly as he won it fair and square and the exploit reward was a reward for the issue he found on the game. Just because you've earned enough from the past for helping exploiting a bug or issue doesn't mean losing your money on what you earn on the current will justify something.
But the issue isn't on the site anymore as OP have been manifested by some virus that made his account vulnerable to hacks. Having a 2FA and additional security measure will help secure your account for potential hackers and prevent this issue from happening.

Thought Op has identified the cause of his problem and nolonger continues with his complaint here. Seems he now think that malware originating from a site maybe the cause of the problem. Wish he shared the site he thinks the maleware originates from so the site can be investigated by others.

[LogitechMouse]

When I started gambling in a particular site, I already activated my 2FA right from the start because I know that this might happen to me too.

Now it happened to you. Like they always said, you need to lost money in order for you to learn. What's important right now is you made a precautionary measures and you know what will you do now. Glad that you already activated your 2FA. Don't be too sad though since you got a 6 BTC bounty from them. I'm curious why did you tell it to them and why did you return the 32 BTC that you got .

[leea-1334]

I find it strange that a guy who can find a bug and earn 6 BTC as a bounty reward,,, does not do 2FA. Or even weirder that the guy actually has a malware or listening tool on his computer. I mean bug finders are great coders and programmers. They do not usually get phished so easily, right?

[Peanutswar]

Well I don't set a 2FA too just having a password and email still feel sad about the loose fund it's quite questionable how do they get your information that cause of losing up your money. Still, you got a 6 BTC as a bug hunting on their gambling platform just wondering if that's other people for sure most of them right now will transfer those huge funds on their wallet and keep it. BTC is still BTC. Thumbs up for the loyalty!.

Btw one of the good things we can do is make a password change weekly or monthly to prevent getting into trouble like this and on all the security features we have.

[Fundamentals Of]

I find it strange that a guy who can find a bug and earn 6 BTC as a bounty reward,,, does not do 2FA. Or even weirder that the guy actually has a malware or listening tool on his computer. I mean bug finders are great coders and programmers. They do not usually get phished so easily, right?

It puzzles me as well. I was thinking that OP was intentionally not installing 2FA in his gambling account because that was probably not that big an amount for him considering that he owns several Bitcoin and that he is just depositing that amount for entertainment's sake. He is not using the platform as a place to save his Bitcoin. He is there to just enjoy the games offered by Bitsler.

But then I was confused why he suddenly cried over it and even installed 2FA only after his funds are gone. He looks like a newbie to me but it seems he is not at all a newbie because he even discovered a bug in Bitsler's Roulette.

I am now in doubt whether OP is telling us the truth. He is not showing any proof either.

[verita1]

I'm sorry for your loss. Thanks for sharing your experience. It is hard when we learn from an irreversible mistake.

I remember when I started in crypto I documented myself to the maximum to be able to begin this exciting journey full of innovation.

I asked questions how to do to buy my first coin and what stood out the most in the information was "you must activate your 2FA on any website when trading crypto." and so it was forever.

IMO, any website that offers the crypto-related service must require for security for him / her and all users, activate 2FA.

If your account does not have the maximum security required, you cannot operate any transaction. Situations like yours have happened many times and it is time to think of safety first as the main rule.

Brother, in the future I wish you better luck!

[Hamphser]

I find it strange that a guy who can find a bug and earn 6 BTC as a bounty reward,,, does not do 2FA. Or even weirder that the guy actually has a malware or listening tool on his computer. I mean bug finders are great coders and programmers. They do not usually get phished so easily, right?

This is also a question on my mind too that its odd for someone who do have this kind of knowledge do still get phished or nor able to get some malware or whatsoever.
You are right that they dont get easily phished or they do just being too confident too much on neglecting even on the most basic things when it comes to security?
or he just really bluffing things out here?

[michellee]

I find it strange that a guy who can find a bug and earn 6 BTC as a bounty reward,,, does not do 2FA. Or even weirder that the guy actually has a malware or listening tool on his computer. I mean bug finders are great coders and programmers. They do not usually get phished so easily, right?

Maybe he forgot to set 2FA, so he lost his money. We do not know the right situations that happened to him, and we are guessing for the worst thing that he got. But yes, they have high skills in the programmers, and maybe activating the 2FA will be their basic rules before they do another thing, but this time, he forgot to set it. I do not think much about that because that can happen to many people out there.

[nelson4lov]

I find it strange that a guy who can find a bug and earn 6 BTC as a bounty reward,,, does not do 2FA. Or even weirder that the guy actually has a malware or listening tool on his computer. I mean bug finders are great coders and programmers. They do not usually get phished so easily, right?

For the records, not all bug finders are programmers. Also, some bugs are only experienced in production by the end users that's why projects usually pay for testing their products before it goes live. Back to topic, I'm of the opinion that everyone is subject to security risk and the malwarebytes was from a website he visited prior to depositing into his Bitlser account. Security is a serious topic and should be taken seriously. If a site provides additional security features, then we should use it. OP only added 2FA after the deed was done.

[ReiMomo]

I find it strange that a guy who can find a bug and earn 6 BTC as a bounty reward,,, does not do 2FA. Or even weirder that the guy actually has a malware or listening tool on his computer. I mean bug finders are great coders and programmers. They do not usually get phished so easily, right?

Maybe he forgot to set 2FA, so he lost his money. We do not know the right situations that happened to him, and we are guessing for the worst thing that he got. But yes, they have high skills in the programmers, and maybe activating the 2FA will be their basic rules before they do another thing, but this time, he forgot to set it. I do not think much about that because that can happen to many people out there.

There are too many consequences if we were using 2FA if we will not get scammed, I guess the opposite is might lose 2FA and we cant able to access our account. Everything possible vulnerable, this is how we manage our account safe against hackers.

Upon having 2FA is very safe, even though if your account was been compromised but hackers can't able do any transaction because it required 2FA. We should learn about this OP case, and take care of our account safe because hackers and scammers are everywhere waiting for an opportunity.

[STT]

Any specific information should go in scam accusations section of the forum as people can report similar circumstances occurring and a picture can be built up as to what is happening.   I recommend using an email provider with 2FA and requiring an email login verify via that can be a stop gap or backup option thats not as cluttering as 2FA on every site. 

[akirasendo17]

Sorry for that, next time make sure you have it enabled, we never know what will happen in our account it's better to have some other protection aside from the default, an extra layer of security will have your peace of mine, I hope that it will never happen again and secure your other accounts that don't have 2fa enabled lets rebound, don't worry those who robbed you will lose more than that, and you will gain more, have trust in yourself.

[yazher]

Sorry for that, next time make sure you have it enabled, we never know what will happen in our account it's better to have some other protection aside from the default, an extra layer of security will have your peace of mine, I hope that it will never happen again and secure your other accounts that don't have 2fa enabled lets rebound, don't worry those who robbed you will lose more than that, and you will gain more, have trust in yourself.

Agreed with since I also have some experienced regarding losing my crypto assets on the internet via scam, the man didn't pay me back and it was like I'm gonna faint in anger but there's nothing I can do because we cannot see in their hearts what kind of people they are and I just take it as a lesson to my self to not believe in the people on the internet unless we will use as an escrow. I've been thinking about the money I lost but after a while, I get some opportunity and earned much more than that. You will get back what you've lost you just need to accept it and move on no matter how to hurt you are now, it will heal as soon as you get your reward from patience and perseverance.

[Ziskinberg]

Any specific information should go in scam accusations section of the forum as people can report similar circumstances occurring and a picture can be built up as to what is happening.   I recommend using an email provider with 2FA and requiring an email login verify via that can be a stop gap or backup option thats not as cluttering as 2FA on every site. 

OP understands the mistake he made, he maybe just didn't expect his account will be hack, but according to him he find a bug on bitsler and the site gave him a good amount of reward, he maybe too careless since the amount is not that big compared to what he got as a reward before.

[VanityWallets2015]

Foremost, I want to commend you for this noble act, I don’t think that everybody would do the same if they earn that amount from a technique they’ve discovered.
I believe that you had a good reputation with the casino since this act, thus I doubt that they would such as scamming you. I agree that you may have been monitored.
It is most likely that your account or device have been compromised and hackers are on the look out. Good thing that you have learned your lesson although it’s a shame to learn this way. Thank you for sharing this with us.

[RokokGudangGaram]

I feel bad to what happen to you, I cannot fully blame the situation to you as I can see that the platform is very vulnerable to scammers base on your statements.

Even if you didn't enable your 2FA, I am still confuse how the scammers were able to easily get your login details. Support is right, you are vulnerable as you were unable to enable your 2FA but the support is also missing something, if you didn't share your login details to anyone and didn't even stored it online then I am sure that your account won't be easily to crack and how come the scammers know that your account has a fund. I will just hope that you will not lost any amount again as you were able to enable already your 2FA now.