For avoidance of doubt, the prioritize option to make the claim the Priority Claim does not guarantee that Participant’s assets will be successfully reclaimed. Coinfirm conducts the Initial Feasibility Assessment of every submitted claim in accordance with this Terms. If result of the assessment indicates that chosen Detailed Reclaim Request is Feasible Claim or potential criminal offence, Coinfirm and Partner may propose to Participant entering into the Commercial Agreement, as specified in the Section X hereinbelow.
Feasibility is one thing, reality is another.
They specialize in tracking transactions nothing else, even if by pure luck scammers have sent the coins to an exchange and used their real name there it's still a matter of courts to get your money back, only a court order will allow an executor to lock their accounts and see their property and resell them and liquidate the assets for compensation.
You can drop them an inquiryt but no money in advance!
Besides, I doubt they will take any case that is under 50-100k, it's not profitable enough for such an investigation.