Avalon 921 blue light but dont hash

[Bloodstorm88]

Hello, I have a problem with my Avalon 921,  here my CGminer API log....    The light is blue on my avalon, auc3 are green, everything look fines...but no hash.

Code:

[Firmware Version] => Avalon Firmware for avalon9 - 20190301
    luci: 815f8ca
    cgminer: a60adfc
    cgminer-packages: 1714e12
Reply was 'STATUS=S,When=1500208080,Code=70,Msg=CGMiner stats,Description=cgminer 4.10.0|STATS=0,ID=AV90,Elapsed=50,Calls=0,Wait=0.000000,Max=0.000000,Min=99999999.000000,MM ID1=Ver[9211809-18aa250]
    DNA[01349198f3849466]
    Elapsed[55]
    MW[13176 13047 13172 13286]
    LW[52681]
    MH[0 0 0 0]
    HW[0]
    DH[100.000%]
    Temp[16]
    TMax[33]
    Fan[1140]
    FanR[10%]
    Vi[1219 1219 1210 1210]
    Vo[4208 4212 4196 4211]
    PLL0[100 29 79 78 93 108 3853]
    PLL1[0 0 0 0 0 0 6656]
    PLL2[6 63 125 11 85 35 5854]
    PLL3[6 1 23 18 135 25 5812]
    GHSmm[0.00]
    WU[0.00]
    Freq[0.00]
    PG[15]
    Led[0]
    MW0[0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0]
    MW1[0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0]
    MW2[0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0]
    MW3[0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0]
    TA[104]
    ECHU[0 0 0 0]
    ECMM[0]
    FAC0[-3 0 0 0]
    OC[0]
    SSPE[0]
    SF0[0 0 0 0 0 775 0]
    SF1[0 0 0 0 0 775 0]
    SF2[0 0 0 0 0 775 0]
    SF3[0 0 0 0 0 775 0]
    PMUV[2260 2260]
    PVT_T0[ 32  32  32  32  33  32  32  30  30  31  31  30  32  32  30  31  30  30  30  30  30  30  31  32  32  33]
    PVT_T1[ 31  31  31  31  31  31  31  31  31  32  31  32  32  31  31  31  31  32  31  32  31  31  31  31  31  31]
    PVT_T2[ 33  31  32  32  32  32  31  33  32  32  31  32  32  32  31  31  31  32  32  33  33  32  32  31  31  32]
    PVT_T3[ 31  32  32  32  32  32  31  33  33  33  32  32  32  32  32  33  32  32  31  31  32  32  31  31  31  32]
    PVT_V0[636 569 552 577 485 432 440 382 149 414 441 480 389 345 286 445 160 290 413 332 398 334 400 570 494 465]
    PVT_V1[415 449 410 399 401 400 395 397 393 398 433 431 406 386 399 398 425 425 409 428 403 418 394 401 393 602]
    PVT_V2[645 384 231 415 383 373 367 412 447 434 436 440 407 383 441 408 421 468 452 391 441 388 443 373 348 603]
    PVT_V3[466 438 472 435 438 434 398 367 402 377 425 419 457 425 473 403 418 482 237 432 442 396 435 420 396 429]

[mikeywith]

    MW0[0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0]
    MW1[0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0]
    MW2[0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0]
    MW3[0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0]

The API log is saying that all 4 hash boards are bad, but what are the chances? there is probably something else that's causing the problem, did you buy the miner recently? was it working? this information can be really handy in troubleshooting, you should also post your issue in this topic, HagssFIN is an expert in Avalon gears.

[NotFuzzyWarm]

Are the controller and miner firmware both the same version? Both have to be the same or Avalons will not run.

Also missing from the log is any information about the AUC3 dongle. Right after the board info  (MW0, MW1, MW2, MW3) should be this:

Code:

    CRC[0 1 0 1],MM Count=1,Smart Speed=1,Connecter=AUC,AUC VER=AUC-20151208,AUC I2C Speed=400000,AUC I2C XDelay=19200,AUC Sensor=15548,AUC Temperature=27.96,Connection Overloaded=false,Voltage Level Offset=0,Nonce Mask=24,USB Pipe=0,USB Delay=r0 0.000000 w0 0.000000,USB tmo=0 0|STATS=1,ID=POOL0,Elapsed=3667879,Calls=0,Wait=0.000000,Max=0.000000,Min=99999999.000000,Pool Calls=0,Pool Attempts=0,Pool Wait=0.000000,Pool Max=0.000000,Pool Min=99999999.000000,Pool Av=0.000000,Work Had Roll Time=false,Work Can Roll=false,Work Had Expire=false,Work Roll Time=0,Work Diff=8190.00000000,Min Diff=8190.00000000,Max Diff=8190.00000000,Min Diff Count=4635064,Max Diff Count=4635064,Times Sent=920042,Bytes Sent=130533721,Times Recv=1044781,Bytes Recv=199049292,Net Bytes Sent=130533721,Net Bytes Recv=199049292|STATS=2,ID=POOL1,Elapsed=3667879,Calls=0,Wait=0.000000,Max=0.000000,Min=99999999.000000,Pool Calls=0,Pool Attempts=0,Pool Wait=0.000000,Pool Max=0.000000,Pool Min=99999999.000000,Pool Av=0.000000,Work Had Roll Time=false,Work Can Roll=false,Work Had Expire=false,Work Roll Time=0,Work Diff=0.00000000,Min Diff=0.00000000,Max Diff=0.00000000,Min Diff Count=0,Max Diff Count=0,Times Sent=2,Bytes Sent=153,Times Recv=5,Bytes Recv=1476,Net Bytes Sent=153,Net Bytes Recv=1476|STATS=3,ID=POOL2,Elapsed=3667879,Calls=0,Wait=0.000000,Max=0.000000,Min=99999999.000000,Pool Calls=0,Pool Attempts=0,Pool Wait=0.000000,Pool Max=0.000000,Pool Min=99999999.000000,Pool Av=0.000000,Work Had Roll Time=false,Work Can Roll=false,Work Had Expire=false,Work Roll Time=0,Work Diff=0.00000000,Min Diff=0.00000000,Max Diff=0.00000000,Min Diff Count=0,Max Diff Count=0,Times Sent=2,Bytes Sent=153,Times Recv=6,Bytes Recv=2674,Net Bytes Sent=153,Net Bytes Recv=2674|'
[STATUS] =>

giving communications status of the AUC3

edit: Should also add to be sure that you are using a USB data cable between the RasPi & AUC3 vs a charging cable. Charging cables often only have 2 wires in them and will not support data xfrs.

[HagssFIN]

Is it the same with any pool?

[Steamtyme]

How long did you wait after turning on the gear to check for an error? The Log readout is showing 55 seconds for relapsed time. If this is the first time you've fired up the gear you should give it a couple minutes to try and ramp up fully to be sure there is a problem in the first place. If it does start hashing, wait a half hour or so to get an idea of it's Total AVG. to decide if there might be an issue.

Answers to everybody's questions will help in sorting this out.