VERVE CASINO - NON PAYMENT AFTER 2 WEEK "Investigation

[Headbvnd]

So I got a response today about the investigation that took place in regards to why my .4btc balance was taken along with .1 in btc withdrawals deleted from my account..

Initially it was stated that there was a game fault in the Playson game I was playing. Causing me to "win more balance than I was supposed to" therefore causing all my bets prior and after to be negated.

They also stated i was trying to cheat by tipping my best friend on the site when i was winning and having him "quickly try and withdrawal".

These accusations were both lies, trying to prevent them having to pay me the roughly 12,000$ i am owed.

I did not cheat, have no way of knowing how on to. And yes i did tip my friend. But he wagered on the money i sent him for hours and hours before he even attempted a withdrawal himself. Proof is the fact that he got multiple decent rakebacks and raised his vip level on the site more than 2 times during that period.
Neither of those things would have happened unless you wager a decent amount of money... so no.. he was not trying to hurry up and cash out..


So .. back to the investigation

Steve the support guy whos been nothing but rude and unprofessional this whole time tells me today that there was in fact a fault in the playson and now booongo games (booongo was never mentioned before) and that all my bets are not valid and they offered me something like 300$ for the trouble... not even close to the 12,000$ i am due.

When asking for a log of the bets that were invalid and caused all my other bets placed on diff providers , like pragmatic, blueprint, and quickspin.. or even the statement from playson or boongo legitimizing the verdict.. i was denied and said they cant because it would breach their security... I have screenshots of all convo's with them. Along with timestamped photo and video evidence of my balance throughout that whole evening through different providers and i will be uploading below..

All in all Verve is very unprofessional and i would stay away at all costs.

[1714902610]

1714902610

[Coin_trader]

AFAIK, Your winning is a result of bug in there game which you didn't report. If you read there ToS and most casino, They have the right to hold or forfeit winnings if its from bug in there software. I read that they offer you a refund to your original deposit tho.

Your $1000 tip to your 4 friends is really shady dude. Real talk.

[TalkStar]

Mods can we delete this, theres no use

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