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Author Topic: My safepal wallet says I have 0 LINK tokens  (Read 35 times)
yat97
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February 08, 2021, 07:31:24 PM
 #1

I woke up today and yeah. I had 10 chainlinks, now I have 0.


There are no send transactions. I got the received on the history.

Is this an error or what?

I can post screen shots if needed
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yat97
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February 08, 2021, 07:42:55 PM
 #2

Never mind. Now it's suddenly showing all my link for some reason.

It came back right after I got this error "Max rate limit reached(code=0)

So I guess it's just a display error on Safepals app? Worries me to the point to where idk if I should really trust safepal.
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February 08, 2021, 08:59:37 PM
 #3

So I guess it's just a display error on Safepals app? Worries me to the point to where idk if I should really trust safepal.
Yep, it looks like a bug. You don't really have to be worried about the safepal wallet if you already have the mnemonic phrase backed up and safely kept somewhere because those are your keys to spending the money and not safepal.

Safepal is just an interface that makes it easier for you to see your balance and spend after authorization but should you wake up one day when safepal is no more. All you have to do is restore your addresses in another compatible software app or hardware wallet, and you will still be able to spend your funds

1. https://docs.safepal.io/safepal-hardware-wallet/security-features/software-security/mnemonic-phrase
2. https://docs.safepal.io/safepal-hardware-wallet/security-features/software-security/recovery-and-back-up

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aemma
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February 09, 2021, 04:34:22 PM
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Just in case of another time; most new wallets might come with bugs and gradually with constant work, it will be solved and taken care of. Therefore, in case of another time, take your private keys or mnemonic phrases as the case may be which I also believe you have saved, head to trust wallet or any wallet of your choice and import it, this will enable you to view your tokens. Once a transaction is sent or carried out on an address where a token is sent, it will always be there, although might not be visible, and in such cases you might need to add by searching or by adding with contract address.
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February 10, 2021, 06:52:34 AM
 #5

So I guess it's just a display error on Safepals app? Worries me to the point to where idk if I should really trust safepal.


Safepal is still having some bugs and it's better if you migrate to the another wallet until this wallet will be fully audited again to make sure your funds is safe.
It's not only that. When you are uninstalling your wallet but you are install it again and try to sign in to your wallet and then you are adding your phrase combined with your pass and the result can be different.
So many people have been facing this problem.
It's better to keep your money into the safe wallet like trustwallet rather than risking your amount into the wallet that is still having some bugs.



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