Bitcoin sent but not showed

[kerokaznu]

Hi to everyone!
I am a newbie in bitcoin and i tried to do some stupid things in this days:
yesterday i sent 0.0005 bitcoins to my wallet just for try, using my offline Armory (offline computer A) with an hash get by the button "Receive bitcoins". Today ( online computer B) i finished to download the blockchain and after importing my wallet in Watch mode i don t see that transaction. (All the stuff bitcoin core and armory works like a charm)
In Receive hash list on Armory  (Addresses > View Address Book...), i see the hash used for that transaction and also in blockchair.com i found that transaction completed.
But still in Armory software the balance is 0.000000
Why?

Sorry for my bad english and i hope someone could helps me.

Regards,

Karl

[HCP]

Sounds like something may not be working properly.

- What versions of Armory and Bitcoin Core are you using?
- Is Bitcoin Core running in "pruned" mode?
- Does the "online" Armory say "Connected" in green in the bottom right with the number of blocks? If so, what is the number of blocks it shows?

Can you please post your Armory logs? Copy/paste the contents of your Armory log files to https://pastebin.com/ click "Create new paste" and then post the URL generated by pastebin here.

[kerokaznu]

Hi!

-Bitcoin Core: v0.21.0 and Armory: 0.96-beta-a3d01aa722
-Nope, but now i have update the bitcoin.conf with prune=550, restarted but nothing seems changed
-Yes, Armony say "Connected (352530 blocks)"

-Log https://pastebin.com/bvs1HW09

This is the transaction on blockchair.com: https://blockchair.com/bitcoin/address/1DhoVucoi42kvfFvXrDhaA3EEh4npiM2in?from=moonpay

and this is the received Hash list with that transaction, but with 0 balance:
https://i.ibb.co/Kzjrq7J/screen.png

i really don t undestood what is going on.


updated: i notice that the transaction hash is on block 670177 while my armory say "352530" blocks. Why? I am confused

[HCP]

A couple of things...

-Bitcoin Core: v0.21.0 and Armory: 0.96-beta-a3d01aa722

That is an outdated version of Armory... it likely won't work with newer versions of Bitcoin Core... I assume you got it from https://www.bitcoinarmory.com/ DON'T USE THIS WEBSITE!

It's an old and outdated version... you need to get the latest version from here: https://btcarmory.com/ (currently 0.96.5)

-Nope, but now i have update the bitcoin.conf with prune=550, restarted but nothing seems changed

Unfortunately, you've just removed all the data that Armory needs. I wasn't suggesting that you use pruned mode, I simply wanted to know if it had been set to that as Bitcoin Core often suggests you do this during install if you don't have a lot of storage space and Armory doesn't work with Bitcoin Core in pruned mode.

Armory requires an unpruned node... you're going to need to remove that line from your bitcoin.conf... and then let Bitcoin Core reindex the entire blockchain. Do you have 350+ gigs of free storage to hold the full blockchain?

-Yes, Armony say "Connected (352530 blocks)"
...
updated: i notice that the transaction hash is on block 670177 while my armory say "352530" blocks. Why? I am confused

And that is why you see nothing... because Armory has not got to the block where your transaction is, so as far as Armory is concerned, your transaction doesn't exist. Until you get Bitcoin Core fully synced and not pruned, you will not be able to get Armory to see all the blocks.

Additionally, the reason Armory stopped at block 352530 is either because your Bitcoin Core node was not fully synced, or due to the fact that it was the old version and doesn't understand newer fields in the block data being provided by Bitcoin Core 0.21.0. Once you have updated to Armory 0.96.5, it should be able to parse the blocks properly (assuming that Bitcoin Core is actually fully synced)


From this point, I suggest you shutdown Armory and leave it closed. Remove the "prune" line from your bitcoin.conf, then start Bitcoin Core with the -reindex option... let Bitcoin Coin fully sync before attempting to do anything else.

Once Bitcoin Core is fully synced, start Armory and let it try and parse the blocks and transaction data (you may need to use the "Help -> Rebuild and Rescan Databases" option in Armory)

[kerokaznu]

I simply wanted to know if it had been set to that as Bitcoin Core often suggests you do this during install if you don't have a lot of storage space and Armory doesn't work with Bitcoin Core in pruned mode.

Oh no, during the install i have set Bitcoin Core prune, in fact the blockchain is just 5 gb, but the download took 24 hours!
So i have to reinstall the entire Bitcoin Core? Or just use the reindex  mode with Bitcoin Core for gets the correct blockchain requires by Armory?

[HCP]

You don't have to reinstall... just disable all the prune settings. You will need to remove the "prune" line from bitcoin.conf and also check the "Settings -> Options -> Main" tab in Bitcoin Core and make sure that the "prune block storage to..." option is NOT checked.

Once you have double checked those settings... you can either just delete the blocks folder and start Bitcoin Core... or you can start Bitcoin Core with -reindex... either way it will start downloading and verifying the blocks again.