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Author Topic: binance is very strange [no withdrawn and my fund had disappeared  (Read 144 times)
Slow death (OP)
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February 19, 2021, 08:23:51 PM
 #1

binance is very strange nothing is being withdrawn and my fund had disappeared in my account for 1 hour







my balance was also left with nothing:



but i have money and i was doing trade when i refresh the site i see my balance was zero

something is not okay with binance

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February 19, 2021, 08:51:59 PM
 #2

It's not only you, the exchange seems to be experiencing some overload or other unexplained technical difficulties, and they just decided to disable withdrawal like it always happens with other exchanges especially during price pumps.
Here's another user with a similar complaint - Binance has temporarily suspended withdrawals of ETH and Ethereum-based tokens

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February 19, 2021, 09:52:10 PM
Merited by Slow death (1)
 #3

They announce recently about BEP20 for the wallet maintenance last February 18 then a few hours ago they announce this "Temporary Balance Sync Issue Incident Report" and their issue is related to AWS outage.  And then I check the AWS status from here https://status.aws.amazon.com/ under ASIA Pacific there are two events that I think the reason why they temporarily disable deposit and withdrawal.

According to AWS status, it has been resolved last 12:30 PM PST so, I think the balance issue should be work right now except on the Ethereum, they are still disabled only for withdrawal due to network congestion. If most of your funds are in Ethereum and ERC20 tokens then you might still experience a balance issue.

Oops..... it seems they resumed their service https://twitter.com/binance/status/1362876084455268352
But most of the comments still experience the same issue.

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February 19, 2021, 09:56:45 PM
 #4

This was probably one of those sweating moments for many people, but Binance just posted update that it was problem with AWS servers that affected other exchanges, withdrawals didn't work and it showed wrong balance for coins.
Once again we see that it is always risky to keep Bitcoin on centralized exchanges, and we must accept risks when we use them.

Quote
Dear Binancians,
Binance temporarily suspended deposits, withdrawals, and transfers today from 5:13 PM (UTC) to 8:52 PM (UTC), due to an AWS outage which affected multiple other exchanges as well as Binance.
This also caused a balance sync issue which caused incorrect balances to display when accessing Binance with web or app, and in some cases prevented orders from being placed.
API trading was unaffected. Balances reported via the API and Websockets were correct throughout this time.
The AWS network has now recovered and all Binance systems are back to normal.
Note:

Balances should now be displayed correctly
Funds are SAFU and were not affected by this issue
Systems are back to normal and deposits/withdrawals/transfers are open

We apologize for any inconvenience caused and thank you for your understanding.
Binance Team
2021/02/19
https://www.binance.com/

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February 19, 2021, 09:59:55 PM
 #5

Am i the only whose already getting Irritated with that Funds are SAFU common line?  Cheesy

Every bitcoin price or market price rise, there are always bullshit things like this do happen and its become the norm now.Just try to observe.

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February 19, 2021, 10:13:39 PM
 #6

I think the balance issue should be work right now except on the Ethereum

it is already working, I did not know all this information, I confess that I thought I had been the target of some hacker or that binance had been the target of some hacker. but I am happy that everything has been clarified by you and that binance has already solved it.

Every bitcoin price or market price rise, there are always bullshit things like this do happen and its become the norm now.Just try to observe.

I lost money because of that event, I bought it and then the fund disappeared and only reappeared when LTC had already fallen, not even I had time to put Stop - Loss, then I tried to withdraw LTC, but I see that withdrawals were temporarily disabled and my LTC too they didn't appear for me to be able to withdraw. the USDT funds also didn't appear for me to buy when the LTC price dropped.

This was probably one of those sweating moments for many people, but Binance just posted update that it was problem with AWS servers that affected other exchanges, withdrawals didn't work and it showed wrong balance for coins.
Once again we see that it is always risky to keep Bitcoin on centralized exchanges, and we must accept risks when we use them.

Quote
Dear Binancians,
Binance temporarily suspended deposits, withdrawals, and transfers today from 5:13 PM (UTC) to 8:52 PM (UTC), due to an AWS outage which affected multiple other exchanges as well as Binance.
This also caused a balance sync issue which caused incorrect balances to display when accessing Binance with web or app, and in some cases prevented orders from being placed.
API trading was unaffected. Balances reported via the API and Websockets were correct throughout this time.
The AWS network has now recovered and all Binance systems are back to normal.
Note:

Balances should now be displayed correctly
Funds are SAFU and were not affected by this issue
Systems are back to normal and deposits/withdrawals/transfers are open

We apologize for any inconvenience caused and thank you for your understanding.
Binance Team
2021/02/19
https://www.binance.com/

I lost money... if they had fixed it just now I would have lost more money because the price is falling. I must thank that they fixed early

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February 19, 2021, 11:59:04 PM
 #7

Binance did upgrade their servers when bitcoin reached 49kish upto 60% or something of their current footing if another ATH and trading traffic rises. Annnd guess what, traffic rise again and trading volume server that caused more trouble to all of their team and users.

For the time being cz/binance tweet about the withdrawal issue of eth and its token, is all about its network congestion, it would take long considering it's eth and its shills token.
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February 20, 2021, 12:31:33 AM
 #8

It's back up.

For reference, this was a confirmed AWS outage.

AWS support:

Hi there, we've recently confirmed connectivity issues affecting instances in a single Availability Zone (apne1-az1) in the AP-NORTHEAST-1 Region. Please be sure to keep an eye on our Service Health Dashboard for further updates & info: http://go.aws/shd. ^NC

FTX's Sam:

FTX back up for now.  AWS region crashed, took down a bunch of exchanges with it.

We'll be fine as long as AWS stays up, will update if there are further AWS issues.

On the phone with AWS support digging into what happened Tongue

And this:

Quote
At least five crypto exchanges including Binance, Huobi, Kucoin, BitMax, and FTX saw outages.
Re: Amazon AWS Outage Affects Multiple Exchanges

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February 20, 2021, 06:21:47 PM
 #9

Once again we see that it is always risky to keep Bitcoin on centralized exchanges, and we must accept risks when we use them.
This isn't the situation that I would call risky, nothing serious happened there, it can be fixed very soon and everything will go smooth but the problem is that such cases don't have to happen on N1 exchange. What if someone uses leverage trading and the price went down? What if a person used leverage on BNB that went down to 20% today? Will they recover these loses? No, but will take a commission for leverage, that's unfair and very disrespectful.

I suggest everyone to be extra safe in trading these days if you use Binance. Their service often stops working and shows: Network error, too many requests, etc. It's very risky to use leverage right now.

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February 22, 2021, 02:54:43 PM
 #10

Just to bump this up if ever someone noticed the suspended the withdrawal of eth and eth-based tokens in binance again, due to eth network congestion

https://twitter.com/cz_binance/status/1363863135304605696?s=19
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February 22, 2021, 09:42:56 PM
 #11

Just to bump this up if ever someone noticed the suspended the withdrawal of eth and eth-based tokens in binance again, due to eth network congestion

https://twitter.com/cz_binance/status/1363863135304605696?s=19
How timely! Now that they need to push people to use BNB and Binance smart chain. They charge 0.013 ETH as withdrawal fee while right now standard transaction fee for ETH is 203 Gwei, that's roughly 0.0043 ETH in fees for transferring Ether

I haven't seen exchanges like Kucoin suspend their withdrawals yet their fees are even lower.

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Heisenberg_Hunter
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March 03, 2021, 07:25:28 PM
 #12

I have been facing several issues lately with Binance and for one issue I lost my 0.0005BTC. Though it's quite a minimal amount but with increasing bitcoin prices who knows it might even be with $50-$75 at some point in the near future. I did a bitcoin internal transfer to another Binance user, but the transaction was broadcasted and I was charged a withdrawal fee of 0.0005BTC unnecessarily. I initiated a chat with the support team and they were claiming the receiver address wasn't from Binance but I was very much sure since I received a screenshot while initiating the internal transfer.

The other Binance user indeed spoke with the support and they agreed to the fact they have wrongly broadcasted a internal transfer and thereby charged the withdrawal fees and again asked me(sender) to chat with the support for refund. Even till now the issue hasn't been resolved and it's been going on from February 20. The second one was that, I received bizarre naming systems while logging into Binance and it was resolved after quite a few tries. Regarding the first one, I am still not sure are they trying to scam people by selecting random internal transfers and broadcasting them. On top of that, their online support system is rotting like hell with insanely slow queue positions, probably they should be hiring more support employees.
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