I think after reading through different online stories you have noticed by now that blockchain wallet is not the kind of wallet you should use to store your Bitcoins.
The most Important question is, do you have a back up phrase of your blockchain wallet because to me, it looks like support won't help you promptly. If you have the phrase, Use electrum wallet to restore your account and spend your bitcoins
1. Download Electrum from the Official site (
https://electrum.org) and
verify the GPG signatures depending on your Operating System before installing it just to be sure you installed the right wallet software and not a malicious one.
2. Once you have installed it, Open Electrum, Select
New and then enter your desired account name and click next to create.
3. Select
Standard wallet and among the options select "
I already have a seed"
4. Enter your
12 word seed and under the
seed options button check
BIP39 and click on next.
5. I believe your script type on blockchain wallet was legacy as the default, so you select
Legacy (p2pkh) and the derivation Path stays as
m/44'/0'/0'6. Enter your desired wallet password, click next to create the wallet. You should be able to see your bitcoins and spend them. If are not able to see your bitcoins, check the addresses in the wallet to see if one of them was your default address in the blockchain wallet.