Unable to trade because of my nationality

[xeravy]

So I tried registering with binance and I verified my account using my Sudanese passport, and it took half an hour for them to block my account. So I tried contacting customer support just to wait in queue for 7 hours and after finally reaching them, they informed me that my account was locked for good because I am Sudanese and Sudan is not a supported country and they can't help me. I then proceeded to explain that I was born in UAE and that am currently residing in Ukraine, I also told them that I verified my account using a Ukrainian phone number and a Ukrainian email. But they refused saying it doesn't matter where I reside as long as am sudanese they can't provide me service. So I went ahead and read the tos of other big exchanges like coinbase and asked their support, but they also said I can't register due to my nationality. This is very frustrating for someone who was born in UAE and lives in Ukraine, who haven't even been to Sudan to get refused service just because of my nationality. If they denied me service based on my current location I would understand but this is just astonishing. So does anyone have any tips or knows any exchange that may serve me please tell me or feel free to express your opinion about the situation.

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[mk4]

If Binance restricted you because of your nationality/country, I'm afraid there's nothing you can do. (probably besides going the VPN route, but I wouldn't recommend it)

I suggest trying the FTX[1] exchange. Definitely not as reputable as Binance but it's been growing pretty fast and gaining popularity by the daily. Sudan doesn't seem to be banned based on this page[2] of theirs so you're probably going to be fine.

[1] https://ftx.com
[2] https://help.ftx.com/hc/en-us/articles/360042412652-Location-Restrictions

[OcTradism]

Did you open your account for Binance DEX?

Binance DEX has a geographical location block on 29 nations. Binance DEX Website Will Geoblock Users From 29 Countries, Including the US

“It seems you are accessing www.binance.org from an IP address belonging to one of the following countries:

USA, Albania, Belarus, Bosnia, Burma, Central African Republic, Democratic Republic of Congo, Democratic People’s Republic of Korea, Cote D’Ivoire, the Crimea region of Ukraine, Croatia, Cuba, Herzegovina, Iran, Iraq, Kosovo, Lebanon, Liberia, Libya, Macedonia, Moldova, Serbia, Somalia, Sudan, South Sudan, Syria, Venezuela, Yemen, or Zimbabwe.”

Binance DEX: https://www.binance.org/en

Additionally, Binance does not allow Sudanese to use Visa Credit / Debit card to buy crypto.
https://www.binance.com/en/support/articles/743a7cbe346f491594bd84282e022310-Buy-Crypto-with-Visa-Credit-Debit-Card-Now-Available-in-180-Countries

[Julien_Olynpic]

There are a huge number of exchanges besides Binance. Why trade with Binance? For example, Bithamb or Okeh. Yes, there are a lot of exchanges now. If you are trading for small amounts, you do not need to go through verification. In addition, there are so many decentralized exchanges where you don't need to ask anyone's permission at all. Yes, of course, you can only trade Ethereum tokens there, but nonetheless.
   There are many more exchangers. I don't know if they are available in your country. But, as a rule, you can buy and sell there without any problems. There are automatic exchangers in messengers. In my opinion, this is more than a great choice.

[LeGaulois]

The person above is right, there are plenty of exchanges around, so why only focusing on Binance?
I checked Kraken's website for example, and there is nothing about restrictions for people from Sudan or living in Ukraine. It's almost the same with Bitfinex and Bitstamp, I found nothing mentioning such.

A radical method would be to use the type of exchange in which you don't even need to create an account (a list of examples can be found here) or a decentralized exchange with fiats options like Bisq or why not a marketplace like Localcryptos.
You have a lot of alternatives...

Perhaps if you would have used your resident card visa instead of your passport you would have had better luck I think. But in any case it is not really advisable to use a VPN, better safe than sorry.

[doomloop]

So I tried registering with binance and I verified my account using my Sudanese passport, and it took half an hour for them to block my account. So I tried contacting customer support just to wait in queue for 7 hours and after finally reaching them, they informed me that my account was locked for good because I am Sudanese and Sudan is not a supported country and they can't help me. I then proceeded to explain that I was born in UAE and that am currently residing in Ukraine, I also told them that I verified my account using a Ukrainian phone number and a Ukrainian email. But they refused saying it doesn't matter where I reside as long as am sudanese they can't provide me service. So I went ahead and read the tos of other big exchanges like coinbase and asked their support, but they also said I can't register due to my nationality.

I am not sure which exchanges accept members from Sudan but you might want to try decentralized exchanges like uniswap or others because there is no KYC needed and no restrictions.

One thing which surprised me is why Binance even accepts members from Sudan in first place if they are going to reject them later. I mean during registration itself they can ban or restrict the IP addresses that are from Sudan and its pretty easy to be honest.

Anyways there are some centralized exchanges which might accept you but my advice would be to avoid them because exchanges which don't have restrictions also don't have any license and legality most probably. Either go with p2p trades or just use a decentralized exchange which although isn't user friendly but looks like the future.

By the way you might also use exchanges like changelly .. not sure if they require KYC but I used them many times and haven't verified anything yet.

[Theb]

Looks like this is not an isolated case but is being faced by several Sudanese who wants to use Binance. I did some digging about countries blocked by Binance and I came across by this Reddit post saying that the main issue why Binance restricted Sudan IP addresses is because they were identified as state sponsored by terrorism a few months back when Trump was still the president. Now the problem I see here is Sudan is now crossed out from that list and still the restriction from Binance is not yet lifted and also your case which just being a Sudanese living in a different country is still not allowed by Binance to register. Also included in that link is a change.org petition requesting Binance to lift the restriction which currently has 888 (out of 1000) signatures this might be a reach but it may help out your case. But until the restriction is lifter it is better if you find an alternative crypto exchange bro since it might take a while for Binance to respond.

[Clement Kaliyar]

By the way you might also use exchanges like changelly .. not sure if they require KYC but I used them many times and haven't verified anything yet.

If you are trying to convert huge amounts then they will ask you to fill in the KYC and will ask you to send a picture of you holding your ID card but if it is small amounts there is nothing to worry but there are many other conversion sites that does not require you to login.

@OP you can use DEX and you can use Changelly or ChangeNOW or similar sites to convert the bitcoin to the coin of your choice to trade in DEX and find a site in your location to convert stable coins to fiat currency or try sites like Bisq .

[DoublerHunter]

^ The comments above were definitely right, there are plenty of crypto exchanges platform to be used aside from Binance.
If you don't want to use DEX for trading, here is the link that has a list of exchanges that you probably use in your country, https://www.bitrawr.com/sudan.
Just forget the Binance, there is nothing you can do ios top accept the fact that your country was a part of the restricted country of Binance. If you really want to use Binance, here you go use VPN, but at least there is a warning above that using PVN will put you at risk.

[stomachgrowls]

The person above is right, there are plenty of exchanges around, so why only focusing on Binance?

Sticking with that Golden rule that to always go for the best or top ranking exchange and wont consider any options which i cant really blame off that kind of mentality

but the thing you have said here was actually on point.There are alternatives if you dont able to find nor dont have success with Binance, they might not really be as
popular with Binance but they could do the job well.

Those suggestions above is recommendable, no need to repeat on.

[ultrloa]

So I tried registering with binance and I verified my account using my Sudanese passport, and it took half an hour for them to block my account. So I tried contacting customer support just to wait in queue for 7 hours and after finally reaching them, they informed me that my account was locked for good because I am Sudanese and Sudan is not a supported country and they can't help me. I then proceeded to explain that I was born in UAE and that am currently residing in Ukraine, I also told them that I verified my account using a Ukrainian phone number and a Ukrainian email. But they refused saying it doesn't matter where I reside as long as am sudanese they can't provide me service. So I went ahead and read the tos of other big exchanges like coinbase and asked their support, but they also said I can't register due to my nationality. This is very frustrating for someone who was born in UAE and lives in Ukraine, who haven't even been to Sudan to get refused service just because of my nationality. If they denied me service based on my current location I would understand but this is just astonishing. So does anyone have any tips or knows any exchange that may serve me please tell me or feel free to express your opinion about the situation.

If your country has been restricted by binance or bug other site don't ever try to register since you might get a big trouble if they ask a KYC to you since for sure you will fail since your docs will state that you are residing in a country which citizen they forbid to use. Maybe look for another reputable exchange.

If you want spot find it here exchangers https://coinmarketcap.com/rankings/exchanges/

If you want DEX search also this by clicking this link https://coinmarketcap.com/rankings/exchanges/dex/

[tippytoes]

If your country has been restricted by binance or bug other site don't ever try to register since you might get a big trouble if they ask a KYC to you since for sure you will fail since your docs will state that you are residing in a country which citizen they forbid to use. Maybe look for another reputable exchange.

If you want spot find it here exchangers https://coinmarketcap.com/rankings/exchanges/

If you want DEX search also this by clicking this link https://coinmarketcap.com/rankings/exchanges/dex/

He should have not verified his account in the first place. Unless, he will be having more than 2BTC withdrawal per day. But anyway, there are a lot out there like kucoin, you don't need to submit KYC as well. But if you will use your credit/debit card, they may require you to submit KYC. Anyway, as others already mentioned, why not try DEX, if this will serve your purpose to trade. First time to here a Sudanese national here and the restrictions they are encountering when it comes to crypto. Lucky for us, who don't go thru this bottleneck.

[goaldigger]

Look for other exchange mate since you’re living on a country where Binance considered as restricted. As per google, there’s a lot of good that you can choose while you’re on Ukraine and maybe you find it on your own so you can know what’s best for you, I saw eToro on the list and you might consider this one. You have to keep on moving, and start adopting cryptocurrency, there’s many options for you.

[SquirrelJulietGarden]

https://www.cryptowisser.com/exchanges/?coins=&fee=2.0&continent=AF&finder=1

Choose the Africa in the filter and enter. You will get a list of exchanges for Africans. I recommend you to visit those exchanges, and scan their Terms of services (ToS) or FAQs with searching words as: restricted area/ location or Sudan, Sudanese.

I think you will find the available exchanges for Sudanese and can choose best ones with good taker and maker fees from the filter.

[Silberman]

There are a huge number of exchanges besides Binance. Why trade with Binance? For example, Bithamb or Okeh. Yes, there are a lot of exchanges now. If you are trading for small amounts, you do not need to go through verification. In addition, there are so many decentralized exchanges where you don't need to ask anyone's permission at all. Yes, of course, you can only trade Ethereum tokens there, but nonetheless.
   There are many more exchangers. I don't know if they are available in your country. But, as a rule, you can buy and sell there without any problems. There are automatic exchangers in messengers. In my opinion, this is more than a great choice.

Most likely the OP wanted to trade in Binance because it is one of the most widely known exchanges, but as you say there are many more exchanges, the only thing you need to do is to read their TOS or contact their customer support and see if your country is supported, and even if there was no centralized exchange that accepted investors from your country then you can just use decentralized exchanges and trade in that way, decentralized exchanges do not have as much volume as their centralized counterparts but it should be enough for a beginner trader.

[harizen]

So does anyone have any tips or knows any exchange that may serve me please tell me or feel free to express your opinion about the situation.

We can't do something about it if that's their policy.

Are you involve in a local community crypto group in your area? If yes, they can help you with this. If no, then head to the list of exchanges here and read their respective TOS especially about restricted countries or region. I see that you also open about submitting your personal information so choosing exchange on that list shouldn't be difficult for you.

[maxreish]

Looks like this is not an isolated case but is being faced by several Sudanese who wants to use Binance. I did some digging about countries blocked by Binance and I came across by this Reddit post saying that the main issue why Binance restricted Sudan IP addresses is because they were identified as state sponsored by terrorism a few months back when Trump was still the president.

If this is the case, then OP should reconsider to trade in other decentralized exchanges where in Kyc isn't required. I dont think Binance will lift the ban of his account if there are previous terrorism issues. Also, if he logged in into sudan ip before. Previous logs may also be traced.

These are trading exchanges that can make some transactions even without Kyc but there are always TOS inside their platform, better to check that up before signing up.

[Theb]

~snip

If this is the case, then OP should reconsider to trade in other decentralized exchanges where in Kyc isn't required. I dont think Binance will lift the ban of his account if there are previous terrorism issues. Also, if he logged in into sudan ip before. Previous logs may also be traced.

The way I understand his post is living in Ukraine and the reason he mainly is blocked for having a verified account in Binance is because he provided a Sudanese passport which I think in unfair in my point of view. Binance already showed compliance against US sanctions by blocking the IP addresses in Sudan but to block a a person just because of his nationality even though he is living in another county which for me is unfair, maybe they are under the assumption of him using a VPN that is why they decided not to verify his account or something but still it doesn't need to end this way on how I look at things. The other sad thing about this is even though they have been removed from the official list of "State Sponsors of Terrorism" they are still not doing anything about it.

[teosanru]

So I tried registering with binance and I verified my account using my Sudanese passport, and it took half an hour for them to block my account. So I tried contacting customer support just to wait in queue for 7 hours and after finally reaching them, they informed me that my account was locked for good because I am Sudanese and Sudan is not a supported country and they can't help me. I then proceeded to explain that I was born in UAE and that am currently residing in Ukraine, I also told them that I verified my account using a Ukrainian phone number and a Ukrainian email. But they refused saying it doesn't matter where I reside as long as am sudanese they can't provide me service. So I went ahead and read the tos of other big exchanges like coinbase and asked their support, but they also said I can't register due to my nationality. This is very frustrating for someone who was born in UAE and lives in Ukraine, who haven't even been to Sudan to get refused service just because of my nationality. If they denied me service based on my current location I would understand but this is just astonishing. So does anyone have any tips or knows any exchange that may serve me please tell me or feel free to express your opinion about the situation.

I have couple of options for you.
1. Go without KYC. there is a 2BTC daily withdrawal limit of Binance considering the current price I don't expect you are bringing in more than that or would require withdrawal of more than that in a day. Kucoin offer 5 BTC daily withdrawal without KYC.
2. Find any other proof of Ukrain. As far as I remember Binance accepts driver's license too. So if you have a Ukranian Driver's license or any other document which could atleast warrant about your current address. Things could escalate for you. But yes If I were you in this case I won't keep a lot of money at Binance as the day they would find you are Sudanese they would block your account anyways.

[kramchers]

So I tried registering with binance and I verified my account using my Sudanese passport, and it took half an hour for them to block my account. So I tried contacting customer support just to wait in queue for 7 hours and after finally reaching them, they informed me that my account was locked for good because I am Sudanese and Sudan is not a supported country and they can't help me. I then proceeded to explain that I was born in UAE and that am currently residing in Ukraine, I also told them that I verified my account using a Ukrainian phone number and a Ukrainian email. But they refused saying it doesn't matter where I reside as long as am sudanese they can't provide me service. So I went ahead and read the tos of other big exchanges like coinbase and asked their support, but they also said I can't register due to my nationality. This is very frustrating for someone who was born in UAE and lives in Ukraine, who haven't even been to Sudan to get refused service just because of my nationality. If they denied me service based on my current location I would understand but this is just astonishing. So does anyone have any tips or knows any exchange that may serve me please tell me or feel free to express your opinion about the situation.

It was sad in your part that you encountered discrimination based on what I saw in your statement mate.
However, I have no idea also why Binance or other platform local exchange can't provide you a service. But I wondered why they verified your
passport if they can't provide you a service? that's really something to me, but in the end we can't do anything about their rules and
policy, and I can't also do nothing for you too as well.  Good day