Yes, their support responded, now I'm waiting for analysis of logs etc. Have no idea what to do, I can see weird values when parsing the log:
{'STATUS':[{'STATUS':'S','When':1663,'Code':11,'Msg':'Summary','Description':'cgminer 4.11.1'}],'SUMMARY':[{'Elapsed':1605,'MHS av':0.00,'MHS 30s':0.00,'MHS 1m':0.00,'MHS 5m':0.00,'MHS 15m':0.00,'Found Blocks':0,'Getworks':68,'Accepted':0,'Rejected':0,'Hardware Errors':0,'Utility':0.00,'Discarded':0,'Stale':0,'Get Failures':2,'Local Work':6,'Remote Failures':0,'Network Blocks':4,'Total MH':0.0000,'Work Utility':0.00,'Difficulty Accepted':0.00000000,'Difficulty Rejected':0.00000000,'Difficulty Stale':0.00000000,'Best Share':0,'Device Hardware%':0.0000,'Device Rejected%':0.0000,'Pool Rejected%':0.0000,'Pool Stale%':0.0000,'Last getwork':0}
{'STATUS':[{'STATUS':'S','When':1663,'Code':70,'Msg':'CGMiner stats','Description':'cgminer 4.11.1'}],'STATS':[{'STATS':0,'ID':'AVA100','Elapsed':1605,'Calls':0,'Wait':0.000000,'Max':0.000000,'Min':99999999.000000,'MM ID0':'Ver[1047-19121301_68b55f9_a5f1773] DNA[0201000026f845a0] MF[1673112] NETFAIL[0 0 0 0 0 0 0 0] SYSTEMSTATU[Work: In Work,No warranty!, Hash Board: 0 ] Elapsed[1650]BOOTBY[1] LW[0] MH[0 0] HW[0] DH[0.000% 0.000%] Temp[14] TMax[14] TAvg[14] Vo[6] PS[16 1205 19 13 1 1356] GHSmm[0.00] GHSavg[0.00] WU[0.00] Freq[0.00] Led[0] MGHS[0.00 0.00] MTmax[-40 -40] MTavg[0 0] TA[0] POW_I2C_CONN[SUCCES] HS_RCD0[Tenv:14 Tavg:0 Fan1:5958 Fan2:5958 V12:1208 Vout:19 P_I:13 P_P:2] HS_RCD1[Tenv:14 Tavg:0 Fan1:5954 Fan2:5966 V12:1207 Vout:7 P_I:13 P_P:2] HS_RCD2[Tenv:14 Tavg:0 Fan1:5965 Fan2:5953 V12:1203 Vout:12 P_I:13 P_P:2] HS_RCD3[Tenv:14 Tavg:0 Fan1:5962 Fan2:5962 V12:1210 Vout:27 P_I:13 P_P:2] HS_RCD4[Tenv:14 Tavg:0 Fan1:5958 Fan2:5958 V12:1201 Vout:24 P_I:13 P_P:1] FACOPTS0[] FACOPTS1[] WORKMODE[1]','MM Count':1,'Smart Speed':1,'Connection Overloaded':false,'Voltage Level Offset':0,'Nonce Mask':25}
Can somebody post his logs to compare?