Hi
I have an old HW.1 Wallet that has some Bitcoin on. I am getting no help from HardwareWallet as to how to access the Bitcoin - their site just says its a "Discontinued Product".
Do I have to purchase a new Nano S?
Please can someone point me in the direction of post that might help?
Thanks
Geoff
If you are talking about ledger HW.1, I would not suggest using that anymore and if you have seed words you can import them in any other cold wallet or hardware wallet.
For connecting HW.1 you can use Electrum wallet downloaded only from official page.
If latest version is not working, I think you can try with older version 3.3.8.
https://download.electrum.org/3.3.8/electrum-3.3.8.exe