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February 25, 2021, 10:33:56 PM |
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Hello,
I didn't want to do that but I don't see any other ways. I would like to publicly ask TRON Foundation team to pay attention to my situation.
Over the past three years, I tried many times to contact a Tron team, but it was unsuccessful and my situation was completely ignored.
I am an early investor in the Tron project, I am believed in this project from first day and participated in their ICO in August 2017.
When Tron ICO was successfully completed, all my TRX coins were deposited to my investor's account on their official website.
A little bit later, I’ve withdrawn a small amount of TRX coins from my account and the entire sum has been left there, in my Tron account on their official website.
I believed that my Tron account on the official project's website was the safest place to store my TRX coins.
Later, in 2018, I have tried to withdraw some more TRX coins from my Tron account but because of some technical issues on their side it was impossible to do.
I've contacted the Tron's support by their official email, explained the situation and asked for help.
After some time they replied to me and asked to provide them with some details (registered email, cash-out address to which I want to withdraw TRX coins and withdrawal amount) . They finished this message with the phrase:
"We will provide cash-out service for you as soon as possible, with assured security.
Please email us if you encounter any issue during your cash-out. Thank you for your cooperation."
Tron Foundation "
I've sent them all the necessary details and waited for the withdrawal of my funds. Then waited again... and again. Howver no withdrawal been processed. I did not receive any response from them, nor any help with the withdrawal of my funds.
I multiple times tried to withdraw the funds from my Tron account, but it was not possible to do.
I tried to contact their team many times through different communication channels - I've sent them emails to all their official addresses from Tronlab.com, Tron.Network and Bittorrent.com, I've even tried to contact Justin Sun personally.
All my attempts to contact them were unsuccessfully, this situation has been ignored and I didn't get my TRX coins.
Where is even the slightest respect to early investors who believed in your project in the earliest days???
Once again, I appeal to the team of the TRON Foundation - Please PAY ATTENTION to my situation, contact me and FINALLY provide cash-out service and TRANSFER to me my TRX coins.
Thank you!
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