Ledger Live Not Showing All Transaction History?

[jerry0]

So when I log into ledger live, I see all the transactions shown in the latest operations.  The thing is I haven't done many transactions the last few years.  But how many transactions does it show or suppose to show?  For example, it does go back all the way to when i sent some coins to my ledger.  But it doesn't show old transactions of when I transferred btc from my electrum to nano ledger s. 
I recall few months ago, I always see the first few transactions I did to the nano ledger s which was me sending btc from electrum to the nano ledger s.



Is it something like it only goes back X amount of years?  If so, is there a way to check older transactions?



Also a few times I have received either btc or bch dust transactions... heard that was the term... where you receive btc or bch but the amount is 0 USD but like its 0.00000000008 btc or bch which is nothing.  But some of these transactions are no longer there anymore in my transaction history?  Can someone explain this?  I know i received a btc/bch dust transaction not that long ago but how come it no longfer shows up in the latest operations?

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[dkbit98]

Is it something like it only goes back X amount of years?  If so, is there a way to check older transactions?

How many new spam topics do you really need to create in just few minutes?

You posted this question about USDT and USDC:
https://bitcointalk.org/index.php?topic=5322316.0

Then after just one minute you asked this question about Steps To Take If You Believe Your Seed Has Been Found/Compromised?:
https://bitcointalk.org/index.php?topic=5322314.0

Then after few minutes you are asking about Selecting a proper way to store my Bitcoins:
https://bitcointalk.org/index.php?topic=5322158.0

And you are doing this all the time, so I am temp-tagging you as a spammer.


As for past transaction you can open any bitcoin explorer and enter address you want to follow all transaction.
Not that hard at all.

[20kevin20]

Sometimes Ledger Live is quite bad at retrieving balance info and tx history. Especially when the blockchains are clogged up.. perhaps it's their servers that are sometimes crappy.

Best thing you can do is use Electrum with it instead. Either that or try tweaking up Live through its settings. I believe there is an option to choose an external block explorer or you can use it with a full node instead. Maybe that helps.

[HCP]

Likely to be either:

- Ledger servers being overloaded (not suprising given the massive upswing in value, it always generates a lot of activity) and their system not refreshing your data correctly.
or
- You have been using multiple accounts previously, and you haven't re-added those accounts to Ledger Live


Electrum is likely to be more "reliable" from a data retrieval perspective... but if you've been using multiple "accounts" in Ledger Live, will require that you create multiple wallets in Electrum.

[jerry0]

Okay so when i go to ledger live, since when i created the thread, it still doesn't show the first few transactions in my ledger.  It was one of the few transactions i first did when i got the ledger and transferred my btc from electrum to the nano ledger.  Now it does for some reason show the transactions that happened a bit later i moved say bitcoin cash to it though but that was a bit later.



So what i like to know is on your ledger live... how far back does your transactions go as in transactions and years?  For me, I only did several transactions on my ledger live as I didn't do much transactions.  So its literally right there all my transactions.  But if you do tons of transactions.. do you need to scroll down?  Is there that option?   Asking this because i like to know how ledger live history looks for people that do tons of transactions.



I want to know... do you guys have transactions that go back many years like 5 years back on it?  Because im wondering how come it doesn't show the first few transactions I did when i first moved my btc from electrum to nano ledger as for a few years... those transactions always showed at the bottom of the transaction history but no more since the last time i posted it.

[jerry0]

Now not that long ago, I did do a transaction to receive some btc to my replacement nano ledger and when I did... it showed up in my ledger live transaction and that btc balance was added to my current btc balance. This is when i had my nano ledger s connected to my laptop and it generated me receiving address of course.  But because I did that... that means 100% the balance shown in ledger live right now with btc and say bch is 100% directly connected to my current nano ledger s right?




Like right now i'm a bit concerned that small amount of btc that I received to my replacement nano ledger... yes that amount is connected to my current device now.  But there is no way its possible the bulk of my btc balance isn't connected to this device/seed right?  Because right now i'm considering sending a decent bit of my btc to electrum ... like whatever i just received in a transaction in btc not long ago... and say a tiny bit of btc in my original balance before this transaction... just to make sure i have full control of my btc with this nano ledger.  Is that necessary or completely unnecessary?  



Like for example say u got l btc balance showing in ledger live to make it simple.  Then you receive like 0.0005 btc in the transaction and it was your first time doing a transaction with a replacement nano ledger s.  That transaction did go through and you see it in your ledger live history.  Remember the receiving address you gave the site was the one generated by your replacement nano ledger when its connected to it. 
If your balance shows l.00005 btc, then there is no concern right?  Like you have full access to that balance whatever it is?

[Pmalek]

So what i like to know is on your ledger live... how far back does your transactions go as in transactions and years?

My Ledger Live shows a lot. I couldn't check everything, but as you scroll down in your overall transaction history, keep clicking on the  "show more" button and it will display a longer list of transactions. I checked mine until the beginning of 2019.

Alternatively, if you just want to check one account/coin. Click on Accounts in LL, select the account you want check the transactions for and keep scrolling down like I explained above. 

Because im wondering how come it doesn't show the first few transactions I did when i first moved my btc from electrum to nano ledger as for a few years...

Who knows, it's a buggy software. The most important thing is that you total balance is OK. If you hold a total of 5 BTC, all you need to care about is that they are all visible in your portfolio. If you want a better overview of each transaction and funded address, connect your Ledger to Electrum and check there.

But because I did that... that means 100% the balance shown in ledger live right now with btc and say bch is 100% directly connected to my current nano ledger s right?

I have a hard time understand your question. Whatever coins you moved from Address A to Address B are now in Address B if the transaction is valid and was confirmed on the blockchain. Even unconfirmed transactions will be visible in LL, but they will have an exclamation mark until they receive 2 blockchain confirmations.

Like right now i'm a bit concerned that small amount of btc that I received to my replacement nano ledger... yes that amount is connected to my current device now.

If you sent it to an address in your LL account generated from a seed you have written down properly, there is no reason for concern. Connect your device to Electrum if you want.

Because right now i'm considering sending a decent bit of my btc to electrum ... like whatever i just received in a transaction in btc not long ago... Is that necessary or completely unnecessary?

It's unnecessary, and you are just wasting money paying the mining fees moving your coins back and forth. Why would you downgrade your security by transferring money from the safety of your hardware wallet to a software wallet? If you are sure your recovery phrase is correct, everything else is fine.   

[20kevin20]

how far back does your transactions go as in transactions and years?  For me, I only did several transactions on my ledger live as I didn't do much transactions.  So its literally right there all my transactions.  But if you do tons of transactions.. do you need to scroll down?  Is there that option?   Asking this because i like to know how ledger live history looks for people that do tons of transactions.

I just scroll down and push the "Show more" button. In my Live, I see txs from 2017 and can still push the "Show more" button to go even earlier in the history.

If the Live shows full balance, that means you have full control over the said balance unless there's some kind of server error coming from Ledger (this doesn't happen if you run your own full node) or unless one of your recent txs have dropped from the mempool. I sometimes get glitchy balance after sending a tx.

But why don't you try to create a Ledger wallet on Electrum and see if the balance shows up over there? Go to Electrum, plug in your Ledger and upon the question "What kind of wallet do you want to create?", choose hardware wallet. There is zero risk of compromising your coins or seed trying this out. You can use this method to double-check your balance/txs - and Electrum certainly does show up the correct amount, unless you're under some kind of attack or downloaded a malicious Electrum version.

[jerry0]

I went to the bottom of ledger live and saw there was like a blue arrow that points up and clicked on it... all it does is go up to my recent transactions.


On the bottom of the ledger live latest operations history... it doesn't show my first few transaction i transferred btc from electrum to nano ledger s.   It shows That's all at the bottom.  There isn't anymore transactions that you can scroll down.  So what is the issue here then?



Also I haven't seen a ledger live update notification in a long time when i logged into ledger live.  When was the last one?  I saw someone in another thread mention there was one not that long ago?  Everytime i log in ledger live, it shows synchronizing... then synchronized.  Previously if there was a ledger live update, i would see it in top right corner.  But i haven't.


Also i never clicked the X to close that message of there are ongoing phishing scams on our userbase, please be careful and never share your seed phrase.  Do i need to X that?


Also i notice there is that message below it of backup pack where if you click left arrow or right arrow it gives you other information like ledger academy, staking with algorand etc.  There is also option to X that as well.  Do you do it?  I have this message and above message always there and never X it.


But that doesn't have anything to do with ledger live updating not showing right?  I haven't seen a ledger live update available in months already and i log in ledger live at least once every few days etc.  Back then i always saw an update almost every week or two months ago.


Okay i know my post sound very confusing so im going to make it sound simple.




Years ago, i had my btc in electrum.  Then i got nano ledger s.  When i first got the nano ledger s... i got the seed they generated and i wrote that seed down.  But i then intentionally put pin wrong three times to reset device.  Then i did this again with a second seed they generated.  I wrote down the second seed on paper.  Then intentionally put wrong seed three times to reset the device.  Then when i generated a seed the third time and wrote the seed down on paper... i then sent tiny amount of btc from electrum to the nano ledger s.  Once that worked, I sent the rest of my btc from electrum to the nano ledger s in a few transactions.  Thus it wasn't like i sent test transaction and it worked... then i sent the remaining balance in second transaction.  I recalled i sent multiple transactions from electrum to nano ledger s as i didn't feel comfortable sending my whole balance from electrum to nano ledger s.




Now the big thing is this.  When i wrote the seeds down... like all three of them... of course the first two are not important since i never sent any btc to it... thus the third seed i had is the one i sent coins to... i never did a reset of my device and entered the seed to see if it was correct.  Thus i didn't do this with any of the seeds.  But then again, if i never sent any coin to the first two btc wallets, then there was no point of me entering seed words to it right?  But even with no balance, doing it would confirm the seed works right?




Now much later on, my nano ledger s stopped working.  So i then got a replacement nano ledger s.  When I got it... i typed in my seed into it to restore my device.  Remember... i never tested my seed ever.  So back then what i should have done was after sending tiny bit of btc from electrum to old nano ledger s... I should have put wrong pin three times to reset it.  Then type in the seed to make sure it works... thus if it does it would show the tiny amount of btc i sent from electrum to nano ledger s... but I never did this.  So when I entered my seed into it... I had ton of issues at first.  But eventually the seed was confirmed correct. 



The thing though was... when my old nano ledger s stopped working, I was still able to log in ledger live and view my btc balance with no issue.  But of course that should be the case.  So once I had restored my seed into the new nano ledger s... I checked ledger live and saw the same accounts there.  But the issue here was Im not l00% sure my seed that i typed in.. is directly tied to the accounts on ledger live.  The reason being... remember i wrote down three different seeds... with the last one being the real seed?  I thought it might be possible my balance is on one of the other two seeds... but the odds of that was very tiny as i was pretty certain its the last seed i wrote down.







But HCP told me to delete all the accounts on ledger live and re add them... when i did this, i did saw my btc and bch wallets show up with the correct balances.  So HCP said if it does do that, your seed that you restored in the new nano ledger s is indeed connected to those accounts.  I asked him... do i need to send some btc from my nano ledger s to electrum just to test it?  He said not necessary.  So I didn't. 



Now few months later down the line, I wanted to receive some btc to my nano ledger s to make sure it works.  So when i did this... i copied and pasted my btc address that it show on my the new nano ledger s screen to my laptop and copied it to a site which i would receive btc from.  It was for tiny amount of btc.



I then received the btc a bit later on and you see the transaction on the latest operations history but also... that btc balance was added to my current balance on ledger live.  So for example... let say my btc balance on ledger live before i received the btc transaction was say l btc to make it simple.  Let say that transaction that i received my btc was for 0.0005 btc to make it simple.  Then after that, ledger live shows balance of l.0005 btc.  My concern was... there is no way the l btc for example could be connected to another seed of mine right?  Since when i connected the new nano ledger s to my laptop and got the receiving address and copied/paste to the site i was going to receive btc from... i received it... and it then added to my balance... then the whole balance in ledger live i see now is connected to my new nano ledger s with the seed i restored with it a while back right?




[moderator's note: consecutive posts merged]

[Pmalek]

Also I haven't seen a ledger live update notification in a long time when i logged into ledger live.  When was the last one? 

The last one was 5 days ago. The most recent version is 2.26.1.
https://github.com/LedgerHQ/ledger-live-desktop/releases
You can download Ledger Live from the official site as well > https://www.ledger.com/ledger-live.

Also i never clicked the X to close that message of there are ongoing phishing scams on our userbase, please be careful and never share your seed phrase.  Do i need to X that?

You don't have to, but you can. Those are just advertisements, they don't affect your user experience. Just close them.

But that doesn't have anything to do with ledger live updating not showing right? 

No, it doesn't have anything to do with it.

Now the big thing is this.  When i wrote the seeds down... like all three of them... of course the first two are not important since i never sent any btc to it... thus the third seed i had is the one i sent coins to... i never did a reset of my device and entered the seed to see if it was correct.  Thus i didn't do this with any of the seeds.  But then again, if i never sent any coin to the first two btc wallets, then there was no point of me entering seed words to it right?  But even with no balance, doing it would confirm the seed works right?

Forget about the first 2 seeds, no coins have been sent to any of their addresses. You just wasted time writing down the seeds and resetting your device. I am not sure what you wanted to achieve with that if you never attempted to restore your wallet to see if it generates the same addresses.

Regarding the validity of the seed, several people already suggested that you test your seed with the Ledger Recovery Check app.

Now much later on, my nano ledger s stopped working.  So i then got a replacement nano ledger s.  When I got it... i typed in my seed into it to restore my device.  Remember... i never tested my seed ever.  So back then what i should have done was after sending tiny bit of btc from electrum to old nano ledger s... I should have put wrong pin three times to reset it.  Then type in the seed to make sure it works... thus if it does it would show the tiny amount of btc i sent from electrum to nano ledger s... but I never did this.  So when I entered my seed into it... I had ton of issues at first.  But eventually the seed was confirmed correct.

Did you not have any funds in a bitcoin address generated from a seed that you used with that first Nano S of yours that stopped working? Once you got your replacement device and restored the seed in it, if it showed you the correct balance and wallet addresses, everything is OK. No need to test it any further. 

[jerry0]

Wait so you need to manually download ledger live updates now on their site?  Back months ago, when i log in ledger live, I would see ledger live update available and i would just click on that to update itself.  Thus i never had to go to ledger site directly to download an update.  So you all don't see ledger live updates anymore in the client like in top right corner anymore?




You say the last ledger live update was 5 days ago.  Well when was the last one before that?  Again, its been months i believe since i saw a ledger live update available notification on my ledger live after i log in which i thought was strange.



Okay those X's i guess i will just close them then.



Well reason i mention those two seeds was i wrote those down just in case.  I know i didn't send any coins to that wallet but i did wrote it down.  Again, i never tried those seeds on any device.



The only seed i entered in the nano ledger replacement was the third seed i wrote down which is connected to my first nano ledger i got.



The reason why i generated two seed wallets and reset each was because in case there was any tampering... i just like to wipe the first seed i got and second seed i got.  I was told back then no need to do that but if i wanted to, no big deal.



Okay when i test the seed in the ledger recovery check app, do i need to manually type every single letter of each word in my seed?  Or is it going to be like when i first restored my seed in the new nano ledger where i type the first few letters, then the word suggestions come up?  Example say one of my words was garden.  Im not sure if that is even a seed word but use that as an example.  If i type in like g a r , it would then show words.  Is that how it is with the ledger recovery app?  Also... if it confirms it is correct, what would the message say?



Also... if it does confirm... that means whatever shows in my ledger live balance such as my btc and bch balance is l00% directly connected to this seed and my replacement nano ledger s right?



What do you mean if i had any funds in a btc address generated from a seed that i used in my first nano ledger s that stopped working?  Im not sure what you mean by that?  Well even if i didn't restore my seed in the new ledger live... ledger live already showed the correct balance when i logged in before. During that time when my old nano ledger broke, i log in ledger live and it still showed the correct btc and bch balance.  So when i put in the seed in new nano ledger and it showed correct, well i think someone said ledger live should still show the same balance no matter what... but you need to make sure its connected to the right seed.



The thing is once I restored my seed into the replacement nano ledger s... I did not do any transaction whether sending or receiving until a few months ago... when I received some btc to my replacement nano ledger. Again, the btc receiving address generated was the one shown in the screen in my replacement nano ledger s.. and then after a bit, i received the tiny bit of btc and it show in the ledger history.  And that tiny balance was added to my original btc balance.  So I wanted to know... does that confirm the seed I used a while back to restore my seed... is in fact connected to all the accounts in ledger live.  


Now if i were to send a bit of btc from my nano ledger  to a site or electrum and say i send the the tiny amount of btc i received last time... and say tiny bit of btc already in my wallet before... example say i had l btc in my ledger live for a while back... i received 0.0005 btc months ago.  So now l.0005 btc balance.  Like if i send 0.05 btc... and it works... then it would confirm i own all the btc in ledger live right?  Well that would be obvious yes... but there is zero point of me doing this right?  My concern is my original ledger live balance of btc and bch... is somehow not connected to this replacement nano ledger after I restored the seed.  Because when my old nano ledger s stopped working, I didn't do any transaction with it for a year or so.

[20kevin20]

Wait so you need to manually download ledger live updates now on their site?  Back months ago, when i log in ledger live, I would see ledger live update available and i would just click on that to update itself.  Thus i never had to go to ledger site directly to download an update.  So you all don't see ledger live updates anymore in the client like in top right corner anymore?

You still get the notification on the top of your Live window. I still get it. But if you don't get it anymore and Live has issues, perhaps a reinstall would do good.

Is that how it is with the ledger recovery app?  Also... if it confirms it is correct, what would the message say?

Also... if it does confirm... that means whatever shows in my ledger live balance such as my btc and bch balance is l00% directly connected to this seed and my replacement nano ledger s right?

Honestly, your seed story is quite confusing but I'll try answering your question.

I don't see why re-verifying the seed would make you feel better in any way about it to be honest. You can re-check it if you want to, but as long as the accounts in your Live are the accounts that you've added using your ledger, yes - everything should be 100% connected to your seed. If you get another ledger and add a completely different seed to it and then add its accounts to your Live as well, you'll have the accounts from both seeds.

does that confirm the seed I used a while back to restore my seed... is in fact connected to all the accounts in ledger live.  

What exactly is it that you're so scared of?

LEDGER 1: you generate a seed and add a Bitcoin account called "L1" in Ledger Live. You generate a receiving address, you deposit 1 BTC onto this account. Your Ledger Live knows that you have the account called "L1" worth 1 BTC.
LEDGER 2: you generate a seed and add a Bitcoin account called "L2" in Ledger Live. You generate a receiving address, you deposit 0.5 BTC onto this account.. Your Ledger Live now knows that you have two accounts, "L1" and "L2", worth a total of 1.5 BTC.
LEDGER 3: you generate a seed and add a BCH account called "L3" in Ledger Live. You generate a receiving address, you deposit 10 BCH onto this account.... Your Ledger Live now knows that you have 3 accounts: "L1" worth 1 BTC, "L2" worth 0.5 BTC and "L3" worth 10 BCH.

You can have a thousand different seeds. As long as you add the accounts for each of them to your Live, you will have the correct balance shown for all of them at the same time. As long as you did not miss an account for one of your seeds, you will have the right balance showing up.

Given that you have a legit Ledger Live install and the receiving address has been successfully verified using your Ledger's display, chances are almost zero that your receiving address is not yours. If your Ledger generated the said public key, it is indeed yours..

[jerry0]

Wait so you need to manually download ledger live updates now on their site?  Back months ago, when i log in ledger live, I would see ledger live update available and i would just click on that to update itself.  Thus i never had to go to ledger site directly to download an update.  So you all don't see ledger live updates anymore in the client like in top right corner anymore?

You still get the notification on the top of your Live window. I still get it. But if you don't get it anymore and Live has issues, perhaps a reinstall would do good.

Is that how it is with the ledger recovery app?  Also... if it confirms it is correct, what would the message say?

Also... if it does confirm... that means whatever shows in my ledger live balance such as my btc and bch balance is l00% directly connected to this seed and my replacement nano ledger s right?

Honestly, your seed story is quite confusing but I'll try answering your question.

I don't see why re-verifying the seed would make you feel better in any way about it to be honest. You can re-check it if you want to, but as long as the accounts in your Live are the accounts that you've added using your ledger, yes - everything should be 100% connected to your seed. If you get another ledger and add a completely different seed to it and then add its accounts to your Live as well, you'll have the accounts from both seeds.

does that confirm the seed I used a while back to restore my seed... is in fact connected to all the accounts in ledger live. 

What exactly is it that you're so scared of?

LEDGER 1: you generate a seed and add a Bitcoin account called "L1" in Ledger Live. You generate a receiving address, you deposit 1 BTC onto this account. Your Ledger Live knows that you have the account called "L1" worth 1 BTC.
LEDGER 2: you generate a seed and add a Bitcoin account called "L2" in Ledger Live. You generate a receiving address, you deposit 0.5 BTC onto this account.. Your Ledger Live now knows that you have two accounts, "L1" and "L2", worth a total of 1.5 BTC.
LEDGER 3: you generate a seed and add a BCH account called "L3" in Ledger Live. You generate a receiving address, you deposit 10 BCH onto this account.... Your Ledger Live now knows that you have 3 accounts: "L1" worth 1 BTC, "L2" worth 0.5 BTC and "L3" worth 10 BCH.

You can have a thousand different seeds. As long as you add the accounts for each of them to your Live, you will have the correct balance shown for all of them at the same time. As long as you did not miss an account for one of your seeds, you will have the right balance showing up.

Given that you have a legit Ledger Live install and the receiving address has been successfully verified using your Ledger's display, chances are almost zero that your receiving address is not yours. If your Ledger generated the said public key, it is indeed yours..

Okay so i think i will uninstall ledger live and restall it.  But when I do this, i just uninstall like normal in remove programs in windows l0 right?  Then install ledger live directly from ledger website?  So once i install it, do i need to create a new account and password or could i use the current ones i have no?  Or does uninstalling ledger live automatically mean i need to do a new one?  So i would need to add my accounts again connected with my nano ledger?  Anyone else have this issue of no updates showing for ledger live?  Again i use to have updates on ledger live every week but i haven't seen any updates for the last few months.  How do i check what ledger live version im on?



Well i mentioned that when i got the replacement nano ledger, I entered my old nano ledger seed into it and it showed the seed as correct.  And when i went to check my ledger live accounts and log in as normal, it still showed the same balance for btc and bch like it should. But when my old nano ledger s stop working... even when I log into ledger live, it showed my btc and bch accounts with the correct balances.  That make sense since i can't even send or receive btc to my broker old nano ledger.  So for a while because I did zero transactions on it, obviously no coins were moved at all... unless of course my seed was exposed.  Thus the balance for btc and bch had to stay the same when i had broken nano ledger and no seed with me.



I didn't get a replacement nano ledger until a bit later.  Thus there was a time period where my original nano ledger stopped working... and i couldn't reset it with my seed because I didn't had my seed with me.  Also at the time, i wasn't sure my seed was l00 percent correct since I never tested it with a reset with my old nano ledger.  So when i finally got a replacement nano ledger and had the seed with me, i entered it into the device and then it showed seed was correct. 



The accounts in ledger live was exactly the same... but someone told me that I need to delete those accounts on ledger live because say those accounts on ledger live was associated with another seed... well it still would show that only right since that is always there? So they said delete those accounts.  Then re-add the accounts when your replacement nano ledger is connected to your laptop... and see if those exact same
btc and bch balances show up the same.  If it does, then there is no concern. 



For example let say I deleted those accounts on ledger live when my old nano ledger broke.  So everytime i log in ledger live, obviously i can't see any balance or account for btc and bch.  So had i put the correct seed into the replacement nano ledger and it was confirmed correct... well there shouldn't be any accounts shown on ledger live right?  I recall you still need to manually add the accounts yourself right?



My concern was... the seed that I entered into the replacement nano ledger was correct... but that seed is actually one of the three seeds i generated when i first got the replacement nano ledger... but its actually one of the two addresses that i didn't sent any btc to and thus were one of the first two btc wallets/seeds i created and then intentionally wrote wrong password three times to erase it.  Does this make sense in what im saying?  Because the third seed i created with the original nano ledger s... is the one i sent my original btc from my electrum to it.  Again, when i got the replacement nano ledger, I didn't create a new wallet... i clicked on restore an old wallet and put my old seed from the original nano ledger s into it.  That worked and confirmed.  And even though im close to l00% sure that seed i entered into replacement nano ledger is the third seed i generated in the original nano ledger s i got... i want to make sure its the one with my btc and not the first two wallets i created which were basically created to reset and wipe both since i was concerned about tampering.



So few months ago, I did one transaction where i connect the replacement nano ledger s to my laptop and got a receiving address on replacement nano ledger screen... then entered the address to a site for them to send me btc.  They eventually sent the btc to me and it showed in my latest operations history... and that btc was then added to my current btc balance.  So imagine my btc balance was l btc and I didn't do any sending/receiving btc for a year or even longer.  I finally decide to request some btc... and i finally got it...say it was 0.005 btc.   Then my balance now shows l.0005 btc in the balance which would be correct.  My concern is... that address that i receive the 0.005 btc... I obviously have that btc in my replacement nano ledger s.  But how do i make sure i still have full access to that l btc that shows in my ledger live?  Does that make sense or is it confusing?



Because right now... say my ledger balance is l.0005 btc.  If i were to right now send say 0.05 btc from my replacement nano ledger to a site or electrum, well if it goes through... then i know i have full access to the entire l.0005 btc.  Correct?  But if i only send say 0.0002 btc from it to a site or electrum, obviously that will work since i know i have at least 0.0005 btc on my current wallet.  I remember i asked HCP a while back should i send some btc to another wallet just to make sure the coins in ledger live is connected to my current replacement nano ledger... he told me it was completely unnecessary so i never did it.  But months ago i did do a receiving transaction with it... so that should confirm it right?  The thing is i have to own the address with the l btc right?  Because if say the 0.0005 btc address I received was not connected to the l btc address... wouldn't it show the 0.0005 btc in another account on the ledger live?  Like you would see one btc balance of l btc... and another one of 0.0005 btc?   



Does that make sense?


Okay so apparently im still using old ledger live... version 2.17.1.  I saw this is the version I'm using where im checking add/remove programs.  So is that the reason why?



The last update I did with ledger live was late last year or so.  I remember i always got ton of ledger live updates and update it almost every week last year.  Then after that, I didn't get any ledger live updates ever since... must been like 6 months or so that i haven't seen any update and i see the ledger live im using was installed in late last year.



But any ledger live update i did ever... it was through the ledger live software.  Thus when it showed ledger live x.x available, i would do it from the ledger live program etc.  There was never a concern with this right with ledger live ever?  I know with electrum, there was with the fake electrum.




So what do i do now?



I don't need to uninstall ledger live first right?  Just go to ledger site and update whatever is the latest version and i'm good?  So maybe that would explain why it doesn't show all my transaction history all the way from the beginning?  Do i need to check like im downloading the correct program like how people do to verify electrum is correct?  Or as long as i go to correct ledger site... im fine with the update?



It does show my correct btc and bch balance though.  When i go to ledger live and accounts i see


Bitcoin 1 (native segwit) - 0 btc 

bitcoin gold 1 (segwit) - 0 btg


Bitcoin Cash 1 - Correct Amount of BCH

Bitcoin 1 (segwit) - Correct Amount of BTC




So is there any concern here?  Like me not updating ledger live for like 6 months is not a big issue right?  Again i always do updates for ledger live... but i never saw one for months and wondering why.  I know there hasn't been a firmware update for at least 6 months so i never done this.



Do i need to make sure i have my seed here with me before i do anything?


Also assuming my btc and bch balance is correct, is there a chance when i do ledger live update, the btc and bch balance won't be the same as what is shown on ledger live now? 

[moderator's note: consecutive posts merged]

[jerry0]

Updated ledger live to the current one. 


I still don't see my first few transactions when i first sent btc from electrum to my old nano ledger s.  Is that a concern?


HCP told me to update ledger live from the site, then do firmware update if needed... i have the updated firmware since the last one was over 6 months ago... but i do see someone posted a new firmware update now.


Also he told me to update each of the apps.  I have btc, bch and btg apps but no coins on btg. 


Does anyone know how often each of the coin apps update?  I never updated any of these apps since 6 months ago.  I also didn't know you need to update the coin apps.  But that should be no problem right?


But do all of you use that ledger recovery app on your nano ledger just to confirm your seed is correct?


Again my issue here is the balance and accounts that are showing on ledger live... I want to make l00% sure that those balances are indeed connected to my seed/current nano ledger.  Remember my old nano ledger stopped working a while back so i got replacement nano ledger and put in the seed to restore it which confirmed worked.  But i want to make sure that the seed i put is l00% connected to the balances on my ledger live accounts now. 

[jerry0]

Did anyone else have this issue?  Again my ledger live does not show my entire transaction history.  Years ago when i first got the nano ledger s, i transferred my btc from electrum to it in a few tranactions.  So when my nano ledger worked, it always show the entire transaction history. 



Then when it stopped working, i got a replacement nano ledger s and restored the old nano ledger seed into the replacement nano ledger and the seed confirmed to be correct.  Then when i used ledger live, i am pretty positive it showed my entire transaction history dating back since i first had btc transferred from electrum to it.  It was only few months ago... aka when i made this thread... i notice... hey how come i don't see my old transactions where i first transferred btc to ledger live.  Again its not there.  I thought maybe its because i didnt do ledger live update in 6 months... but i did update recently and still it doesn't show those transactions.



It does however show my correct balance for my btc and bch accounts though when you check the portfolio or accounts.  So is there anything i need to be concerned about?

[jerry0]

On ledger live right now.... portfolio shows the correct total balance and correct asset allocation for bitcoin and bitcoin cash



When i go to accounts and click on



Bitcoin Cash 1 - It shows all the transactions I ever done with it... which was basically me transferring bch from electrum cash to my old broken nano ledger live a while back.  It shows the correct BCH balance.


Bitcoin 1 Segwit - It doesn't show all the transactions I done... basically the first few transactions where years ago, i sent my btc from electrum to my broken nano ledger s.





Now in both situations here... I notice the transactions only go back to 2019.  Now... with BCH, i only did transactions with it in that year so all transactions are correct.


But with BTC, I did transactions before that year but they don't show up on ledger live? 


Again im positive months ago... those first few transactions I did with sending electrum to my old nano ledger s showed in the portfolio history.  But now... its not there?  I did check reddit and i saw someone mention they had this issue a while back but not sure if it was resolved.



So how do i confirm that I do indeed have access to the Btc and Bch in ledger live?  Is the only way to confirm this... send a decent amount of btc from my replacement nano ledger s to coinbase to see if it goes through?  Like when you send btc from nano ledger s to coinbase or another site... it will show you what is the max balance you can send right before you send it?  Because right now when i connect my nano ledger s to laptop and click on send... it shows the page where to put in a btc address... and i see option of choosing Bitcoin 1 Segwit - Correct Balance... 



But how do i confirm that is the correct balance connected to my replacement nano ledger s?  I guess type in a decent size of btc... and put in coinbase address and send.... then it would tell if it would be allowed to send or not?  Because right now without connecting my nano ledger to my laptop... when i have ledger live open, i could go on click send, choose Bitcoin 1 Segwit - Correct Balance... but of course im not sure if that balance is for sure connected to my nano ledger s right now.



Anyone have advice for me here?

[jerry0]

Has anyone here cleared cache on ledger live without an issue?  I read one case where someone on reddit said their old transactions disappeared from ledger live... and when they did this, they reappeared back.



Again, i had btc transactions a few years ago that showed in my ledger live history.... that no longer shows up on ledger live anymore.  It was always there till about few months ago.  I don't remember exactly when... but i am close to positive even late last year... i saw those btc transactions from years ago in ledger live.



But if i do the clear cache, do i need my nano ledger s connected to laptop or not?  I did read on reddid someone said make sure you have your seed with you in case.  I have that... but is that necessary?  I am bit confused why you need the seed here since you are doing something with ledger live and not the ledger nano itself or the firmware?  Want to make sure of this before i click on clear cache.



HCP tells me my situation makes no sense because its not possible for all my transactions to not show up ledger live but yet my btc balance is correct.  So if you check my bitcoin 1 segwit account when you click on it, you see the correct amount of btc there.  But when you look at all my btc transactions, it doesn't show the earlier transactions of when i transferred my btc from electrum to the old nano ledger that broke a while back.



So my concern is... could my btc balance be not connected to my correct replacement nano ledger s where 6 months ago, i put in the old seed to restore it... and say its another seed?  I did wrote down a few seeds but again i was pretty positive the seed i used to restore it 6 months ago was the correct seed.



Do i clear cache while not having my nano ledger s connected to it to see if that would fix the issue?  HCP said maybe i didn't add the correct accounts or something when i did the seed restore months ago.  But i did read on reddit on person had issue with transactions suddenly disappearing from years ago.

[jerry0]

Okay want to update on this.  I clicked on help and clear cache.  Then once I did that it seem to update.  Ledger live then closed.  I then put my ledger live password to log in... then I see all the transactions with btc all the way back to the first few transactions.



Okay so the concern I had was this which I also didn't mention about.  I mentioned a while back when i restored my replacement nano ledger with the seed from the old nano ledger s, it confirmed the seed was correct.  Now if i was wrong one word or few words, it would have to show incorrect right?  The thing that confuses me here is.... couldn't someone who has a seed... could literally have the same seed as me but say their 6th and 8th word was different from mine?  Or is that almost impossible? 



One concern I thought about was this which I didn't think about.  Now I did wrote down my own nano ledger s seed... the one i used to restore with my replacement nano ledger months ago.  But... I don't have that btc receiving address though for it.  I remember when you first set up a nano ledger s wallet... it gives you the seed to write down... and also a btc address?  But is not having that btc address signficant?  I assume its  important if you want to make sure the seed you are using is connected with that specific address right?  Like my concern was... hey it does show my correct btc and bch balance on ledger live... but how do i make sure l00 percent the seed put in the nano ledger replacement... was indeed connected to the old nano ledger s btc address... and say not one of the two btc wallets i first created with the old nano ledger s wallet when i first got it... and i basically put wrong pin three times in each of them... before creating the third btc wallet with my old nano ledger s... which is where i sent my btc from electrum to it.  I guess the way i phrased this now is less confusing?  So again, i want to make sure the btc and bch in my ledger live accounts showing now... is indeed connected to that third seed i created which i have my coins there.

[Pmalek]

So my concern is... could my btc balance be not connected to my correct replacement nano ledger s where 6 months ago, i put in the old seed to restore it... and say its another seed?  I did wrote down a few seeds but again i was pretty positive the seed i used to restore it 6 months ago was the correct seed.

It can't be another seed. You said a few days ago that you generated two seed phrases and you restored your Nano S to factory settings after both of them. After that, you generated a 3rd seed and you moved funds from Electrum to an address derived from the 3rd seed. So forget about the first two seeds since you never made any transactions to those.

Okay so the concern I had was this which I also didn't mention about.  I mentioned a while back when i restored my replacement nano ledger with the seed from the old nano ledger s, it confirmed the seed was correct. Now if i was wrong one word or few words, it would have to show incorrect right?

Who or what confirmed that your seed is correct? Did you try Ledger's recovery check app?
If after the recovery you have access to the same accounts and you see the same funded addresses as previously, you are fine. Just use the recovery app dude. And connect your Ledger to Electrum to use Electrum's interface. Check on Electrum if your balance is correct. Because you will ask if that is safe, yes it is. When you create a new wallet with Electrum click on Standard Wallet > Use a hardware device and follow the instructions.   

The thing that confuses me here is.... couldn't someone who has a seed... could literally have the same seed as me but say their 6th and 8th word was different from mine?  Or is that almost impossible?

Than it's not the same seed, is it? A collision like that where two users generate the same seed is only theoretically possible. It's more likely that all the people of our planet move to Mars and make a colony there. After they realize it sucks, everyone moves to the Moon only to discover that our old planet was the best after all. All people from the moon then move back to Earth. That scenario is more likely.

[jerry0]

So my concern is... could my btc balance be not connected to my correct replacement nano ledger s where 6 months ago, i put in the old seed to restore it... and say its another seed?  I did wrote down a few seeds but again i was pretty positive the seed i used to restore it 6 months ago was the correct seed.

It can't be another seed. You said a few days ago that you generated two seed phrases and you restored your Nano S to factory settings after both of them. After that, you generated a 3rd seed and you moved funds from Electrum to an address derived from the 3rd seed. So forget about the first two seeds since you never made any transactions to those.

Okay so the concern I had was this which I also didn't mention about.  I mentioned a while back when i restored my replacement nano ledger with the seed from the old nano ledger s, it confirmed the seed was correct. Now if i was wrong one word or few words, it would have to show incorrect right?

Who or what confirmed that your seed is correct? Did you try Ledger's recovery check app?
If after the recovery you have access to the same accounts and you see the same funded addresses as previously, you are fine. Just use the recovery app dude. And connect your Ledger to Electrum to use Electrum's interface. Check on Electrum if your balance is correct. Because you will ask if that is safe, yes it is. When you create a new wallet with Electrum click on Standard Wallet > Use a hardware device and follow the instructions.   

The thing that confuses me here is.... couldn't someone who has a seed... could literally have the same seed as me but say their 6th and 8th word was different from mine?  Or is that almost impossible?

Than it's not the same seed, is it? A collision like that where two users generate the same seed is only theoretically possible. It's more likely that all the people of our planet move to Mars and make a colony there. After they realize it sucks, everyone moves to the Moon only to discover that our old planet was the best after all. All people from the moon then move back to Earth. That scenario is more likely.

Hi.  Yes i get what you mean.  When i first got my old nano ledger, i got a seed... then wrong pin to reset it.  Then did it a second time.  I did wrote those two seeds down though... even though they weren't necessary.  Then when i setup the old nano ledger the third time, i wrote down the seed.  Then i sent some btc from electrum to it as a test.  Once it did show up.  I ended up sending the rest of my btc from electrum to the old nano ledger in few transactions.  At the time... i never tested resetting my device with the seed to make sure it worked.  But i did make very sure of my seed when i was writing it down.    Yea forgot about the two seeds since i never made any transaction with it.  But i wrote it down back then in case.  But if i were to enter those seeds in another device... whether electrum or another nano ledger for example... it would show the seed is correct right?  But it would show 0 balance?



When my old nano ledger broke, i didn't had access to my seed.  I then got replacement nano ledger a bit later on.  Then once i had access to my seed and replacement nano ledger, i first setup that new ledger with a seed.  Then reset it.  Did it again.  So basically i did it twice just like i did when i got my first nano ledger s.  I know that isn't necessary since im restoring an old seed... but i just did that anyway.  I am not sure if i still have those seeds though.  Now when i clicked on restore seed on the replacement nano ledger, i typed in seed... it then showed processing... then said it was correct.  I forgot what the word showed in the replacement nano ledger showed when it confirmed my seed was correct... but it did.  HCP then tells me okay you did write the seed for your old nano ledger correct.  So i know that seed is correct seed... but i wanted to make sure... that seed is the seed linked to the coins in my original nano ledger s... and not like a seed with 0 coins in it.   Does that make sense?  I didn't use ledger recovery app.  I know the seed i entered is correct... but i want to make sure its the one linked to the seed where i sent my btc from electrum to it... and not one of those other seeds where i create and reset it.  Does that make sense?



Also i mentioned by clicking cache, it now showed all my transactions.  But besides using electrum as watching only wallet.. is there a way to do this without it?  I still haven't updated electrum and i really don't want to touch it anymore.  But if you download malware electrum, that still won't do anything since its watching only right?



To make it simple.  Say you have 3 btc in your ledger live account and its like that for a while.  Then months ago, with your replacement nano ledger... you done your first ever transaction with it after of course restoring the old nano ledger seed.  You received like 0.0005 btc to make it simple.  So when you did this, you connect ledger to laptop... click receive tab... it generate a btc receiving address... you copy/paste that to the site who will send you btc.  Then bit later, you receive the btc to your ledger wallet as it shows in the latest transactions... but not only that... your btc balance now shows 3.0005 btc as it should be on portfolio... and it shows 3.0005 btc on the accounts tab of btc 1 segwit. So that confirms you have full access to all that 3.0005 btc right? 



For example let say you had multiple accounts and seeds in your ledger live.  Imagine you use two different nano ledgers with.  Let say one nano ledger you use has 3 btc and another one has 2 btc.  On the portfolio page, would it combine the balances of both your nano ledger/seeds?  But what about in accounts?  Would you see the total combined of 5 btc in the account named btc 1 segwit?  Or would it show 2 different bitcoin segwit accounts such as one has 3 btc and another one has 2 btc balance?


I ask this because since the 0.0005 btc i received months ago on the replacement nano ledger did show up in my portfolio and it was added to the btc 1 segwit account balance... again let say that balance was 3 btc to make it simple... then now it shows 3.0005 btc... then it has to be connected right?  Again my concern is i want to be l00% sure... the seed i used to restore my old nano ledger in the replacement nano ledger was indeed the SEED with my btc/bch balance.  Does that make sense?  Because had i put in a correct seed but that one was no balance... wouldn't my ledger live portfolio and accounts history still looked the same though had i not deleted those accounts?