LOOKING FOR OTHER VICTIMS OF THE FAKE ELECTRUM DOWNLOAD SCAM

[slinkybob]

I lost all my bitcoin about 18 months ago from the pop up within Electrum which asks you to download an update (Electrum 4). I was unaware of the existence of the scam at the time and I believe this was a well known scam which many users fell prey to.
I'm trying to see if "Reclaim Crypto" can do anything about it but I don't have much supporting evidence. The more victims of this scam who come forward the more likely it is that we may be able to gain some traction on recovering what we lost.
If you have fallen victim to this scam could you please report your experience to this link https://www.coinfirm.com/products/reclaim-crypto/
This is their email to me..

Coinfirm commented:

Dear Xxxx,

Thank you for this information.

In the absence of initial evidence, we may be able to determine your loss only at the later stage of the investigation.

Please note that our analysis and further investigation could take from a few months to couple of years.

Once we decide that we can assist in the recovery of the stolen cryptocurrency, we will propose an offer and agreement to the participants related to the accepted claims.

If you are aware of any other victims of the same case, please ask them to visit our website https://www.coinfirm.com/products/reclaim-crypto/ and submit their email. Reaching a larger group of victims increases the probability of recovering funds for the case. 

If you have any questions please contact us.

Team Reclaim Crypto

[DNL]

I doubt you will be able to reclaim anything at all.
But just start searching around. There is plenty of threads about it: https://bitcointalk.org/index.php?topic=5129118.0

[Upgrade00]

When using decentralized currencies you are wholly responsible for your security and safety. Electrum is non custodian and open source, so users of the site are always advised to verify any code they download by confirming the PGP signature, it's not enough to simply assume you're on the right website.

Your chances of recovering your funds are slim as;
• Bitcoin transactions are irreversible
• And electrum would very likely indemnify themselves from any loss of funds especially when the user effected the action.

Beware of PMs from users offering assistance in recovering your lost funds (scammers usually target such cases).

[Bitcoin_Arena]

From whom exactly are you reclaiming the crypto. Electrum or the scammer's behind the phishing update. If it's the former then I think you might be wasting time and other resource because among the instructions when one is installing electrum. There are emphasis on verifying PGP signature

Electrum should not be responsible for anyone careless enough to use phishing apps. It's just like trying to reclaim funds from Binance.com after they got stolen by a similar looking phishing site.

[Scripture]

You're using a legit Electrum app wallet then suddenly the update was pop-up? How come its a scam when its under the platform of Electrum?
This is very alarming and first time to hear this one, though I'm not that active on Electrum wallet but this can be a big help to me. Even if there's a low chance to get that money back, I hope they'll still do their best to help you mate.

[joniboini]

You're using a legit Electrum app wallet then suddenly the update was pop-up? How come its a scam when its under the platform of Electrum?
This is very alarming and first time to hear this one, though I'm not that active on Electrum wallet but this can be a big help to me. Even if there's a low chance to get that money back, I hope they'll still do their best to help you mate.

There's a phishing attack that directs users to download a fake app. Honestly, most people should know this by now if they visited the Electrum board regularly or follow Electrum on Twitter. It's not a new bug/attack.

Btw, just in case you think Electrum is like Blockchain.com or Binance, they're not. Electrum is an open-source project maintained by the community, they don't control how users use their wallets, so the responsibility lies on the user. There's even a guide on how to make sure you don't download a fake wallet.

[Bitcoin_Arena]

Just to add on more finding OP. Even the company you think might help you "Reclaim" your lost crypto is just going to exploit you and probably lead to loss of more funds. Just let it go. Learn a lesson and move on.

Here are a few reviews on Trustpilot from a dozen of unhappy clients who tried to use the service you are looking forward to use.

Useless
Coinfirm's Crypto Reclaim is an utter waste of time.

Really waste of time and nothing has…
Really waste of time and nothing has been done since June

I don't know who's worse the scammers…
I don't know who's worse the scammers or them. Our case Stakedwallet a multi million scam was dealt since May with them. Unfortunately so much time wasted and the big mistake was getting in touch with them instead trying proper professional services. These guys are obviously a joke they don't know how to deal with any case, complete waste of time useless. They don't communicate properly all what we got from them was a bunge of non-sense automatically emails but in reality nothing has been done and I do regret asking them for help. I think they are the greatest help of all scammers as I don't know if anyone recovered a single satoshi with them. Fake company unprofessional please avoid them.

Wasting time
Case was submitted in June and now they are saying we need more case to go ahead and it is really waste of time and allowing scammers to run away as Bit coin did.

Spend your energy/focus elsewhere
Do not waste your time with this company. They request a huge mount of information to process your case. (Which in one senses is fine considering more information better chances of detailed investigation, right?) but they show you zero evidence themselves on what they are doing with their "investigation". For me it was incredibly lengthy and time consuming to provide all required information, plus buy their special crypto token to get "priority review" (please change this to just sending the value in fiat, its not easy to be buying crypto when you have just been hacked and need to shut down all wallets, exchanges). By the time I had jumped through the all the hoops, the thieves were long gone, tumbled the coins through wallets etc. lot of the evidence required appears to be checking if you are trying to pull a fast one, and at times I felt I was the one under investigation.
On first application you must submit a form, which asks all the address that were hacked, with TXT hashes and receiving addresses. Then after submitting Coinfirm get back to you and ask to send screenshots of all said addresses. Could this not have been asked in the first form? why waste people's time? They also ask for screenshots of all emails you are having with wallet providers, which for me was many and again just increased the time for anything to be happening with my "case"

after 3 weeks of filling in forms, going back and forth I received a very bland generic email saying they would not continue with my case, as it was deemed unfeasible. No explanation why it was unfeasible, just couple of "could be" reasons to which any case could be unfeasible, nothing specific to my case. There is never any names on their email correspondence so no idea who is doing what or who to refer to. its very impersonal customer service. The email informing me they not would be taking the case forward itself seemed to be written as an internal employee IT service note to all staff, (short, curt, impersonal) rather then to someone who has just lost their entire life savings.