I found your old question asking about paper wallet
The first time the paper wallet with Spend/Private Key QR and Load/Public Key QR was printed out without even inserting the money into the ATM machine, after feeding the ATM with 100$ a "Buy Crypto Receipt" was printed out.
The second time i inserted the 100$ into the ATM, only the paper wallet with Spend/Private Key QR and Load/Public Key QR was printed out BUT without "Buy Crypto Receipt" .... :-(
Based on this quote, you have two paper wallets, one of which does not contain coins because it was printed before feeding the machine and the other contains about $ 500.
use pubic key to know how much bitcoin you have and private key to spend it.
any way if you remember the machine support number call them.