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Author Topic: need help plesae for receive bitcoins  (Read 93 times)
GrYBOuiLLe (OP)
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March 12, 2021, 08:41:36 AM
 #1

hello, I have a problem.
I wanted to receive bitcoin from a poker site specializing in bitcoins.
I gave my address to receive the bitcoins and cash.
on the poker site the transaction has been carried out, I no longer see the amount displayed.
now i have been waiting for the transaction on my electrum 4.0.9 wallet for 23 hours.
I have an hour left before the transaction expires.
here is my transaction address: bc1qjd8azcmpp2v3kp94zfp3lj9pdm4rtwrt9jta5m
when I go on the blockchain the amount of the transaction does not appear, we will say a phantom transaction.
what should i do, my bitcoins are lost after expiration?
have I lost my bitcoins?
Thank you for answering me.
cordially
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March 12, 2021, 08:45:54 AM
 #2

Just check you sent the bitcoin to your electrum address, make sure it is correct by checking your electrum address again and compare it to the withdrawal address you inputed on the poker site, making sure the withdrawal address on the poker site is the same as your electrum wallet address. If correct, that means the betting site has not processed your bitcoin transaction, it happens like that at times, you will need to contact the poker site customer support and complain to them about it.

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March 12, 2021, 08:50:56 AM
 #3

First of all, your transaction won't expire. You are talking about Electrum invoices, which sole purpose is keeping track of payments inside the wallet. Your addresses will never expire and you could receive Bitcoins two years later on that same address without any issue. Just don't worry about it.

Now back to the missing BTC... it appears that your address is empty and there is no incoming transaction (not even unconfirmed), so they haven't sent you anything. Which poker website did you use? Did they give you a transaction id?

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GrYBOuiLLe (OP)
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March 12, 2021, 08:53:15 AM
 #4

thank you for your answer, for now i'm waiting but i don't see any improvement i will complain to the poker site support.
thank you
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March 12, 2021, 08:56:17 AM
 #5

here is my transaction address: bc1qjd8azcmpp2v3kp94zfp3lj9pdm4rtwrt9jta5m

I've checked on multiple block explorers. There's no transaction coming to that address, there's no transaction that ever came to that address.
The transactions don't expire. Addresses don't expire. Bitcoins don't expire. In Electrum go to View->Show Addresses, they are all there. Just nobody has sent you the money.

The only thing that can happen close enough to expiration would be if money is sent with too low fee and mempool drops it, but that usually needs 2 weeks, so it's not the case.

So, first of all, check if you gave the correct address to the poker site.
If it's the same address, ask their customer support. It could be an error and the money was not sent, for example. Tell them to give you the tx id if they've sent the money.

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March 12, 2021, 08:58:34 AM
 #6

Now back to the missing BTC... it appears that your address is empty and there is no incoming transaction (not even unconfirmed), so they haven't sent you anything. Which poker website did you use? Did they give you a transaction id?
The gambling sites I have known before works in a way you will withdrawal but not processed immediately, and there could be more delay if they have no enough funds needed to process the transactions needed, that is why it is not appearing on electrum at all because nothing sent yet by the poker site, which means no txid yet until it appears on electrum as unconfirmed transaction, and later be confirmed.

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March 12, 2021, 09:01:35 AM
 #7

the poker site is called: crypto poker group.
by searching a can I see that my transaction is pending.
I got alarmed a bit quickly.
so the problem is solved it comes from the poker site which did not carry out the transaction.
thanks for your help and sorry to pollute the forum.
good and happy day to you.
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March 12, 2021, 11:56:48 AM
 #8

hello, I have a problem.
I wanted to receive bitcoin from a poker site specializing in bitcoins.
I gave my address to receive the bitcoins and cash.
on the poker site the transaction has been carried out, I no longer see the amount displayed.
now i have been waiting for the transaction on my electrum 4.0.9 wallet for 23 hours.
I have an hour left before the transaction expires.
here is my transaction address: bc1qjd8azcmpp2v3kp94zfp3lj9pdm4rtwrt9jta5m
when I go on the blockchain the amount of the transaction does not appear, we will say a phantom transaction.
what should i do, my bitcoins are lost after expiration?
have I lost my bitcoins?
Thank you for answering me.
cordially

Wait until such time the confirmation will be finished, network congestions happened during peak hours. It doesn't mean you couldn't receive the funds that you need to send, because we need to be patient on this situation. Eventually, you'll be able to see your btc within 24 hours or lesser, I myself experienced that situation and most probably everybody in this forum went through that.
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March 12, 2021, 02:14:07 PM
 #9

by searching a can I see that my transaction is pending.
Many sites will often batch the withdrawal transactions of all their customers together in to one big transaction to save on fees, as well as potentially increasing security since it means they can access their wallets once per day rather than once per every single withdrawal. It is likely that they are simply holding your withdrawal request until there are enough withdrawal requests from other customers in order for them to process a transaction without losing a significant amount of fees. Most sites I've known will process batched transaction at least once per day, but given that the mempool is pretty full at the moment, they might be waiting longer than usual.

If it still says "pending" by tomorrow, then it would be worth contacting their support to find out what the delay is.
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March 12, 2021, 02:35:23 PM
 #10

<...>
Normally, the withdrawal time for most betting sites can be a day, while some will be processed within a short period of time within a day, I have not seen anyone beyond a day but maybe possible, if the transaction is getting more than two days due to some reasons o_e_l_e_o pointed out, it will be good to read the withdrawal part of the poker's site terms of service, if not beyond the time you have waited, better contact the poker's support center, but hopefully the withdrawal would have been processed and confirmed before then.

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