It's a fucking deathtrap.
Sorry I don't remember if it was Hilton or Holiday in.
How can't you even remember if it was the Hilton or Holiday Inn? These two hotels are very different in my opinion. I have stayed in both of them in various countries and must say that the standard in Hilton was pretty good, I never had any issues there. The Holiday Inn however wasn't the such good choice always. If I could choose I would take the Hilton. But who knows, it might just be a bad manager. Did you get a free room after complaining?