Is my wallet safe? S.O.S

[pantojiyo]

Hi everybody. I'm new in this forum, I'm searching info since various day ago about coinedux. Does anyone know this wallet?

When I try doing a withdrawal I receive this message:
 
"In connection with EU addopts rules to reduce annonimity for crypto users in 15 may 2018 bla bla bla....

Your balance have been frozen until you make a deposit to verify your account on site. "

I contact with the "support" and sent me two links, one where I've seen 25 good reviews and another one that I don't know what it means. I didn't found info about this domain in another place in the www.

The support send me this image with recent withdrawals: https://prnt.sc/1189xz0

And the following links:

https://www.infokreek.com/coinedux-com-secures-bitlicense-in-usa/
https://trustsreviews.com/reviews/coinedux.com

I answer:
Ok. I only see good reputation in the links you send me, I didn't found more information about the domain in the 3w. I saw in blockchain some hashes and checked that they are completed. Sorry but my distrust, but I need doing those cuestions.

They answers me that he/she is only a support manager, and he don't know what kind of info I need to believe that doing a 0.01BTC deposit I will be able to withdraw my funds instantly.

The reasons because I distrust are the deposit of 0.01BTC to verify my account, another domain exactly identic named coinetrux in order to coinedux and no founded reviews about this place. (Yes about coinetrux, only one review when says that ..trux is a scam) Their answer to this question is that they have to swap their domain due to ddos attacks.

Someone can help me? Thanks

[1714150654]

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[1714150654]

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[1714150654]

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[DaveF]

It's a scam.
Don't send them any money.
Deposit to withdraw is a well know scam.

And they have no track record here, can't find them with a quick search.

If you sent them any money consider it lost.

-Dave

[ranochigo]

The reason isn't exactly compelling. Instead of asking you to do a KYC for verification, they're asking you to make a deposit to reduce 'anonymity'. Red flags either ways, sending funds to the exchange won't be enough to reveal sufficient personal information and that governments will want documents submitted from the user instead of just asking them to make a deposit.

[bitbollo]

this is a classic scam made also with gambling site and casinos. the scheme is the same. you have win or have for free some coins ready to claim/cashout.
There is a compulsory verification that can be completed only .... sending a payment! a total non sense since anyone can create infinite wallet and make infinite "payment verification". Unfortunately a lot of people caught on this trap.... best solution is just avoid any of these situations and promptly report as scam!

[HCP]

There are just so many red flags here...

The domain was first registered in February of this year... this "exchange" has basically no history. Considering they claim they setup in 2017... and basically don't have any history.

The basically identical but similar named coinetrux (instead of coinedux)...

The fact that there support team forwarded you to links for "trust" reviews instead of answering your question as to why your account was locked etc.

scamdoc gives it a score of 1%: https://www.scamdoc.com/view/528875

And as the others have mentioned... "deposit to enable withdraw" is a very well known scam... do not give them any more money than you already have. It is 100% a total scam and should be avoided.

[pantojiyo]

Thanks to all! I was about to fall into trap!

Your replies have been very decisive when I felt a little bit lost in this scam... Like we say in Spain, never you will go to sleep without knowing something new!

The most curious thing is that the scammer's status in telegram was: Scammers stay fucking away! jajaja

And, if I someone knows, how do this people transfer their funds if I can't? I want say, they haven't any funds and they do some kind of "hack" what does appear in my account the bitcoins without having?

Thanks again to repliers of the post, really I had no hope for it.
 
I will review more time this forum, I think is amazing.

[joniboini]

And, if I someone knows, how do this people transfer their funds if I can't? I want say, they haven't any funds and they do some kind of "hack" what does appear in my account the bitcoins without having?

It's just a UI problem, if you have your seed/private key you can send your transactions from your wallet. Bitcoin and crypto, in general, do not rely on third-party for approval. On exchanges, you'll need approval because exchanges are the owner of the wallet, not you, which is why it is not a good idea to store your funds on exchanges.

I suggest you use Electrum or other wallets recommended by the community to manage your funds instead of trying some shady wallet on the internet.

[lablab03]

Your balance have been frozen until you make a deposit to verify your account on site. "[/i]

A pure scam site.. I had the same issue way back 2016, they actually sent the same message above, but unfortunately i forgot the name of the site . But I'm very very sure that they just rename it in order to have a victims again. Because almost the same to be honest..

 In fact here some evidence that it's purely a scam site.. The same message also.
  [Scam] Bitexnet exchange