Just a heads up: Chances are, with a
well-written and
decently detailed post, you're more likely to get traction when posting on Reddit.
Try posting here:
Best of luck.
Hi I Already have,
https://www.reddit.com/r/DeribitExchange/comments/mmu9uk/deribit_account_blocked_and_cant_withdraw<...>
There’s a similar claim on reddit (see
https://www.reddit.com/r/DeribitExchange/comments/mmu9uk/deribit_account_blocked_and_cant_withdraw/), which is yours, and that includes some details on the case.
The core option seems to persist with support, and interact with their own social media channels to give visibility to your claim. Pursuing them with a lawsuit seems a hefty task, since they are registered in Panama. You can also try to reach out to their CEO (John Jansen). I’ve seem he’s got a LinkedIn profile, but haven’t managed to see other more direct channels of communication. If you look around you may find better channels to reach out to him.
You're right I wish everything will get sort out since pursuing them does sound like a hefty task, regardless given the amount of money in the account If too much time passes I will have to use every single resource I have available and that included getting legal help. I don't have a LinkedIn but If I I'm not able to withdraw by next week I will try that thanks.
I hope you get traction to your funds because this is common with some exchanges holding users' funds and restricting access to the account.
thank you
UnknownBTC, although to everyone in a similar situation 2 weeks seems like as eternity, you have to understand that online customer support is something that is generally very slow, especially in everything related to cryptocurrencies - because you can see that we are in a time of big bull run. My advice to you is to be patient for at least 2 more weeks in which you can try to attract their attention on social networks - but try to be polite and not aggravate the situation even more.
As you wrote in the Reddit post, their TOS gives them the right to do such things - but I still hope that you will be able to get your funds as soon as possible.
You're right, thing is the exchange is very small so one would expect a faster costumer service but i will try to keep it together for longer, the situation is just very stressful, 2 weeks I don't have access to my funds, 2 weeks I don't trade/work/make money.
Just a heads up: Chances are, with a well-written and decently detailed post, you're more likely to get traction when posting on Reddit.
this is mandatory. If you want any help, you need to provide all evidence that you have. OP promise a high giveaway but we have to take his word for it.
Hi, deribit an exchange locked my account with a substantial amount of money for me in it, It's been weeks since I provided everything I was asked for, and I'm still unable to withdraw my money I was thinking that perhaps some social media exposure would make them sort it out in a timely manner so for that reason when they unblock my account and let me withdraw my funds I will give away $5000 in BTC to someone that:
1- Follows me, likes and RT this tweet:
https://twitter.com/Bullish__bear/status/1381796766882877441Good luck everybody will happily announce the winner live on twitch!
I saw many giveaways on Twitter offering big money to one random person. I don't think it's real.
would you accept to use escrow for this? also someone neutral to draw a "lucky winner"?
note: I am not interested in your giveaway I will help without that if it's possible. But how to know that is real, not just another way to get some followers on TW?
I can offer prove of funds for instance deposit $5000 in an address, sign a message and leave it there until the winner is draw, I could draw the winner live for transparency, using escrow sounds like too much specially because we don't know how long it could take for me to get my account back and because the other party, the participants are not risking anything they could literally unlike un retweet and unfollow me at any given time, and my reputation would just go down the drain, I'm dead serious about the $5000 and would appreciate any help If I was you I'd participate with only 15 retweets so far the odds look really good to win.
